Food was good service was nice the young lady on the drive through ( with the glasses ) was niceread more

I went inside and got two shakes and a mcchicken and they were fast and friendly. There were quite…read morea few people in there but it was actually pretty clean.

Went and visited my son up at school and both of us being burger fans took a shot at this spot…read more First and foremost it was nicer than I expected. I thought it would be more fast food in appearance, and in some ways it was with the self serve drink dispenser and plastic silverware, but aesthetically it was far more pleasing than any typical fast food burger spot. You know who I'm talking about. The counter person was absolutely wonderful dealing with us and our questions. Now onto the important stuff. Burgers are two patties and massive. You are definitely getting your money's worth. We split 3 different ones amongst us and they were all good: the mushroom, the southwest, and the brunch. The meat itself is a little flavorless but that might be cause typically I have the meat cooked to medium and these were well done. We weren't asked how we want them cooked so I'm assuming this is just how the cook all the patties. What I didn't like were the fries. They were cold and chewy like they have been sitting around for a while. My son ordered a caramel and it was absolutely delicious. So that was a huge positive. Overall it was a good experience and the prices were in good for the amount of food you get. I would definitely go again.

Long the words on the menu are so small you really won't know what you get…read more I got the freaking burger it ended up being a double which was great. Because it was a guessing game. I made it a combo for as n extra 5.00 The straw for the drinks are real tiny. The burger was bland smooshed together in a ball ... Burger looks like it has 100 toppings in it and you really can't taste any of it. A steep price for the quality I have this place below Culver's or bk. And wendys.

O.M.G. This may be one of the best fast food experiences EVER!! We both agreed it was the best…read morechicken sandwich we've ever had and didn't want it to end. Restaurant is super clean, staff was great and we can't wait to go back!!

Well I can say that the place was clean, and the young lady who waited on us was very informative…read moreshe explained the menu to me and suggested what I may like. Unfortunately that's about where everything stopped. I think the chicken sandwich is mediocre, I expected something larger I guess from Shaq. The chicken patty was real chicken, however the patty was much larger than the bun but also much thinner than half of it. To look at the picture you would think it was a thick piece of chicken, it is not. In the chicken sandwich game, this one came late, so I expected something a little bit more. Too bad, it was great expectations that fell short. I won't go out of my way.

Let's try getting my order right for starters the last 4 times I went to that store my order was…read morewrong Today I ordered 2 half-pound roast beef sandwiches and 8 horseysause Got home had 8 Arbys sause no horseysause Also I got out my digital kitchen scale and 1 sandwich was 6.9 oz the other was 7.1 last I knew half pound is 8 oz and that was just today

Food was typical but service was quite upsetting. Was having a rough day at work and after my 16…read moreshift, decided to go pick up Arby's for me and my 3 kids. When ordering I mistakenly mispronounced a sauce name, the girl taking my order proceeded to laugh at me the rest of the time taking my order. I then pulled up to get the food where she and others continued laughing at me in my face, it was quite unpleasant and upsetting. they could see me visually tearing up yet refused to stop laughing, I would even say their laughter got even harder. Needless to say the service was not very good and I will not be returning. - Went 05-15-25 at 8:45 -

One of the worst dairy queen's we have ever been to. We ordered 2 chicken basket with 6 chicken…read moretenders each. Tell me why I open my basket there are 3 chicken tenders in it? My boyfriend bites into his chicken tender and gives into a rock hard piece. Not only the chicken was messed up but the cheese curds were burnt to a crisp. We were waiting at the window for nearly 15 minutes only for our order to come out half assed.

So I don't usually do this I am not the kind of person that writes reviews I always look at it like…read moreOK I'm a mistake happen somebody wasn't happy. They both you know. Wake up tomorrow and start over but tonight it is just no way around it. I have never been as disappointed with an ice cream or with Dairy Queen as I am right now. So I'm on my way home. I decided I want a chocolate dipped strawberry blizzard add Oreo (I get one or two a week either from the Holly or the Weidman DQ's, both of of those locations are amazing. Never had one issue with either of them.) I go through the drive-through pay for it and hand it to me. I pull off. I'm about half a mile down the road take a bite, Realize there's no Oreo in it I turn around go back through the drive-through explain there's no Oreo, she was nice about it. I handed it to her she took it added what seemed to be their entire supply of Oreo in that whole store to my cup. Gave it back to me. I say thank you, pull off, take a bite, stir it (had Oreo cookie crumbs all over my lap) take another bite only to realize there's no strawberry in it. So I have to go to the next off exit so I can turn around to go back. I pull up yet again and I reorder it again!! I say I would like a medium blizzard with chocolate dipped strawberry and I would like to add Oreo pieces just the normal way you make it,not an overabundant of anything,just the normal way you would make it on a normal day. She says OK I pull up. I try to give her my previous ordered large as I'm explaining to her there was no strawberry in it. She did not take my old blizzard she just looked at me and she said $6.02 . I said $6.02 for what you didn't make my first blizzard the right way I'm trying to give it back to you. She just stared at me and repeated $6.02. I said "I have to pay for another blizzard that I already paid for that you guys didn't make right not once but twice" , she said yes!! So I payed her a second time for a blizzard that still isn't made correctly the second one has no chocolate pieces!!!! Unbelievable like I'm literally blew back of the incompetence of the people they have in their store..,.. like why just why???

Don't judge me, I like KFC. Biscuits, gravy, mashed potatoes and coke slaw- yes please. Needed…read moresomething quick so we swung in. Here is what we liked: * They were open....it was only 6:00 though. Here's what could if been a lot better: * Upon walking in was greeted with, you have to use the kiosk if you want service inside. I'm not opposed but it definitely set a tone. * While waiting an employee left, came back with Taco Bell and was eating her Taco Bell in the lobby. * Was the only customer when I walked in, took so long for my order the employee had time to go to a competitor and get something better to eat. * If you want rude service- they got that. * Like warm potatoes and gravy. * Rubbery biscuit. I'm sad that the Colonel is rolling in his grave. I would avoid this place. Only have it one star as that's the lowest.

They pulled us forward after telling us it was a wait on fries, sat there for 10 minutes then had…read moreto go inside. Come back and they forgot my Mac and Cheese had to go back AGAIN just to get it.

I got a boba tea, a rumune, fruit chewy candy, and I also got samico chocolate fish the service was…read moregreat there was someone at the register and the Ambiance was peaceful there was only one person that came in and probably came out.

This place used to be my favorite place to get chinese…read more Lately it's been going down hill. Last time we got chicken that I'm sure had sat under heat lamps for hours. Today we tried it again and the breading on the chicken was raw on the inside. We called and got "what do you want me to do about it?" And also "I'll tell the fry cook." I am done eating here.

If 0 was an option I would put that down. The wait time was gross, and the dude on the speaker…read moremight as well been Helen Keller because dude can hear nothin. I asked for Chili Sauce and repeated myself 3 times all for this goof to say "sweet and sour got it". Imagine my surprise when I open my bag and ain't no chili sauce or sweet and sour, not nothing in there. I ain't my dry over cooked chicken strips raw.

The food was disgusting. The cheese sticks were not even cooked all the way!!! I work in a deli…read morewhere we cook cheese sticks. I can tell when they are cooked all the way or not. I can't believe they would serve that garbage to their customers!

After a long day of shopping at Birch Run and Frankenmuth, stopping at A&W was exactly what my…read morefamily needed. The lobby was impressively clean, which instantly made the experience feel welcoming. The employees were so kind and patient -- a huge plus when you're tired and hungry! The food really hit the spot. I loved the chicken strips with honey mustard, and the chicken sandwich was just as good. And of course, you can't beat the classic A&W root beer served in a frosted mug! Such a perfect touch. This was the perfect little recharge stop. I'll definitely be back when shopping in the area!

A five for the pleasant service. These ladies will laugh and chat with you as long as time permits…read more True on all four of my visits. The hot dogs taste as great as when I was a kid. A&W has made some questionable changes over the years, but too few to really matter. Root beer and I don't get along, when I come here I throw caution to the wind and savor a large, frosty one and pay the price later. It's easily accessible on the campus of the Birch Run Outlet Mall. There's hardly ever a crowd and parking is a snap. They even have an undeveloped parking area with a view of the mall or the wooded area.

If I could give them negative stars I would. Worst customer service ever. When finally get service…read more Your food is cold and wrong. Don't complain. Yes. It can and does worse. Bad Bad Bad Don't be in a hurry. You can and will wait. Dirty place.

Couldn't wait to order the good old hot dog with red sauce! Ordered it and the waitress brought our…read morefood and had the sauce on the side. They no longer serve it w the red sauce. What a disappointment. It's the reason I used to come here.