Ordered and paid through the subway app. Friend picked up the order for me They forgot to include the drink I paid for. No way in the app to request a refund for the drink. read more

Anyway I ordered a sub here and there was a giant hair inside of it when I had time I went back down there and told him what happened and they wouldn't even replace the sandwich read more

Subway - Sandwiches Near Me - Moreno Valley, California

Don't bother doing an online order. They will mess up the order. Rush made , missing items and overpriced. Went on subway and sent in my receipt and no response. read more

Subway - An overpriced sandwaich - Sandwiches Near Me - Moreno Valley, California

I love my Tuna sub and this place is great! Quick service, attentive staff who take time to interact and are friendly! Definitely one Sub store I will go back to! read more

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They had no problem taking my money. I ordered thru the app. I show up & it's closed before it's supposed too. I contacted corporate & they have yet to help me. Horrible experience & horrible customer service. read more

Long Hair on food, no refund given nor replaced meal. Employee toasted my sandwich 3 different times everytime a new ingredient was added

Went in there for lunch got the meal of the day which was a footlong meal was supposed to be the special going on for the day I told him I just wanted the sandwich they overcharged me twice on my card account very rude individual speaking in Spanish thinking I wasn't going to understand I am 100% Hispanic My first language was Spanish both ladies very rude they ended up charging my car twice they charged first day overcharged me for the single sandwich tell me that I was supposed to tell them that I wanted the meal to be able to get the special I'm a customer I've been there plenty of times You don't have to get the meal to get the sandwich of the day out of discounted price not that I'm looking for handouts or free food or nothing like that but they ended up charging my car twice and said where's my refund All we already contacted the office and they're going to put it back on your card it doesn't work that way besides the point that both ladies that were there were very very rude I don't recommend anyone going here customer service to the floor read more

Food: My sandwich was fair just looked and tasted skimpy to say the least but i did see her using some type of measuring device for my "Ive gotten the monster " And for such she looks like she did it properly but idk Service: The young lady (didnt catch her name but the date was 5/20/23 round 6:50 7:15pm) was pretty rude but there was two young ladies were there not sure but the other one was nice i asked about the chipotle sauce nd my cashier was kinda meekly meh while the other employee dropped in the convo and suggested its good nd too her advice nd ad added it to monster sandwiches but non the less she's rude because i bought a meal chips & the drink she forgot bout my cup was about to walk out without it asked for it didn't apologize okay thats cool ....but i didnt get a straw nd I asked for one "and she said there right there " Mike drop * Ambiance: Meek orginal read more

Ordered for pickup worst soggy sandwiches. Use to order them all the time but always missing avocado on my sandwich. Worst customer services in store . Phone never gets answered read more

Can't even get the order right no Vegetables put on my sandwich at all, missing lettuce pickles onions olives. Will learn my lesson don't order via the app.... read more

If I could give it zero stars I will. Not only was my order not ready after I ordered it almost an hour ahead they gave me the wrong order and didn't even apologize about it or accommodate with me about their mistake. I just brushed it off and bought a whole entirely different sandwich. The worker was putting ingredients I did not even say I wanted in my sandwich. The oven was not working so the sandwich itself was extremely soggy. The workers are rude and unprofessional. The cherry on top to my experience was finding a thick black hair in my sandwich. Absolutely disgusting read more

Worst service I have ever had! Order my food through the app and it said it was done, when I got there it wasn't done and there was a line of people. 1 employee helping 6 people while the other one took there lunch watching! Employees Lunches should be done before the busiest time! Management must really suck! Never going back! read more

Clean environment and friendly staff. Vincent was so helpful and neat. I'd definitely be back more to this particular location because of the their friendly staff. :) read more

Food was good. Poor customer service. Three employees. The gentleman in front of me waited over 8 minutes for a meatball sub... employees were busy talking to themselves about their breaks and such. No greeting acted like I was inconveniencing them. Such a bummer. read more

You know what your going to get food wise at a Subway. Just depends on the cleanliness of and employees at each location that determine your experience. We went to this one two days in a row. The first day the employee was great, took her time making our order was very personable. The second day a different employee helped us. It was like night and day in regards to the service. She just seemed very angry at life and seemed like she intimidated her co workers. No warm welcoming with any of the customers that walked through those doors. Seemed like she was taking out her frustrations on the food as she was slamming everything down. read more

Ordered 3 sandwiches today online. All 3 sandwiches were supposed to be toasted. Once we got them home 1 wasn't toasted at all, one was toasted, and one was burnt... literally the top was black and the bread hard annoyed is an understatement. I'll be going to jersey mike next time. read more

These stars are for Anthony and the night crew! Thanks for the great customer service. Yall were so accommodating and plesent!

Mateo was so kind! He had a big smile the whole time he prepared my food. I will be back to this location. Thank you!

Lousy customer service!! Angel messed up my sandwich first time then Angel wanted to charge me $4.29 for 6inch veggie delight and promotion is $2.99! He tried to OVERCHARGE ME!! Not coming back to this location!!! Stay away!! read more

Horrible customer service and Rude employees. When I walked in nobody greeted me just stared at me like I wasn't suppose to be there. I had to say hello ( still no response) and ask if they were open, in which someone said yes. If you're gonna be rude don't work customer service. Worst services I've ever received. Plus my sandwich wasn't made correctly. read more

Cleanliness is not good, they are sweeping with the food and covered. This is my fourth time or so coming and they did not have options available. read more

Subway - a view of a deli counter in a subway - Sandwiches Near Me - Moreno Valley, California

Brenda that works at this location is absolutely wonderful. She's friendly, happy &!understands the customers needs and can multitask. I have always had a good experience at the Subway and would recommend it to others. read more

Worst service ever!!! Only came to this location since it was on my way back home. They took their sweet time making the subs like they were in slow motion! Both employees!! The store had a line inside due to the slowness of making the sandwiches. It was ridiculous. They worked with no sense of urgency!! Will not waste my time here again! read more

I have been to this Subway a few times, and let me say, I have also been to other Subways, and I love Subway sandwiches. But this Subway doesn't deserve the franchise name. The manager, owner, whomever it is wearing the dull maroon shirt needs to be reevaluated. I have been in several times and her mere presence makes the girls behind the counter uncomfortable. The one day I managed to go in she wasn't around and the girls were nice, and built my sandwich like they cared. Now, I am not expecting minimum wage employees to dedicate their three minutes to me while making my sandwich, if I wanted that then I wouldn't be at a on-the-go sandwich place. However, I do expect them to have a little bit of respect while I'm in the building. The sandwich I am requesting isn't for THEM. It is for ME. That's right, I'm the one eating it, not them. So if I want to load it up with sauce, I will load it up with sauce. If I want extra cheese then I will ask for extra cheese. If I want lettuce on a toasted sandwich then I will get that. What I do NOT want is to hear the girls sucking up to their crappy boss by saying how disgusting my sandwich is. I'm sorry, did you really just insult my sandwich? The sandwich I just paid nine dollars and forty cents for? The sandwich I may or may not have been craving all day long? The sandwich I decided to go to your establishment and order to help you get your paycheck instead of making it myself? You dare insult my taste buds? And then I look to the manager, hoping maybe the girl would get spoken too about this disrespectful tone of voice, and flat out rudeness. But no, the manager just looked at me as if it was my fault. A sappy smile, and a dollar handed back to me, that's right - I even paid cash. Perhaps one person's business isn't a lot, but considering I practically live at the college right up the road, I hope my poor experience will help influence them. read more

I have been to this location many times and the service is pretty good. It gets pretty busy around lunchtime here. I like the specials and this location is pretty convenient to me. read more

This is my favorite US Subway, I love the service they provide and a great kindness as a customer I have received.

Love this Subway!!! The employe name Angel was really a nice and loving person!! He recommended me the Italian Herbs and cheese for the bread and made my sandwich the way how I wanted After I finished i said "Your such a nice person" he said "Your welcome sir it's my pleasure to help" Thank you Angel! read more

Extremely slow service. Ordered my food through the app and was told it would be ready at 2:15PM. Showed up at 2:20 and food was still not ready. What makes it worse is that the store was empty. Took them 15 min to make 3 footlong. read more

Great service. I preordered a platter and cookies. The platter had a great presentation and the cookies were super fresh. I will definitely be coming back for future platters and cookies. Staff was extremely friendly and prompt. I was greeted and serviced right away. Thank You to all the employees who assisted with my order. read more

27 minutes to get one wrap, unacceptable. Employees were not friendly, didn't bother apologizing for the wait. Prep station was filthy and they just kept pulling stuff on it without cleaning. read more

Just left and service started off somewhat rude. 2 associates assisted me and the lady was very grumpy and in bad mood. I asked them how their day was going if bad. The male was in better spirits and polite. read more

Nicholas at the subway 25970 Iris Ave Moreno Valley was such a sweetheart. My daughter went in there with the Choir from her high school. Well she order her food and ate it and threw her trash away with her ID and Small wallet in the bag that her sub was in. Hours later when she got home she remembered and called the store and Nicholas answered and went to look in the trash for her ID and he found it. I really Appreciate people that are so kind to do this for someone else. And he was so humble when I told him thank you so very much for doing this for her. Subway you really have a kind and caring staff member. read more

Horrible service by employee who made my sandwich. The name said Mateo. He was completely childish and was trying to make jokes about food service the whole time. He even mentioned something about some video with food workers standing on lettuce and serving it to customers. I can't believe the type of people hired at this establishment. Ruined my whole appetite. read more

back in moreno valley for work so subway it was subway club on omega 3 bread, provolone cheese (subway employee said they no longer carry swiss, not just at this location but at all subways), tomatoes, spinach, cucumber, avocado, mustard, mayo, oil, vinegar, salt & pepper untoasted. the avocado is what makes this sandwich so great. healthy, affordable, and tasty. subway, eat fresh! read more

Clean, fast, fresh. Never had any problems here and I've eaten here with my kids at least 10 times. The only problem would be customers who don't know how to order their food. read more

This review deserves 0 stars. The supposedly manager on duty is very disrespectful to its customers. This is on Sunday, December 5th, at 2:15 pm. There are two gentlemen and a woman. The female was very rude, when I I asked to make items combos and she didn't hear me. I have a cough and my voice is raspy and she told me to calm down with my tone and went on to correct me, saying I didn't say that and went to get a water. I tried to get a word in, but couldn't finish my sentence to let her know it was fine and I wanted to finish my order. She went on to get more upset. I asked for her manager and she went on to say she was person in charge. I left with my order (even paid for it). This is ridiculous guys, people like this don't deserve to work. If you are that unhappy and have to treat people in that manner when your working, you don't deserve that job. I'm disappointed Subway, this was despicable. read more

Wow the customer service I received today blew me away! Makayla is such a breath of fresh air she really made my day! Thank you Makayla for being so amazing never change!!!!! read more

Great place. Loooove all the hair in my food. Pretty sure one was a pube. My favorite!

ooh yeh if you're feeling healthy Veggie Delite footlong is only $5, i keep getting this for lent (every fridays). there's nothing wrong with this subway, even though the line gets busy they sure work fast. great teamwork. but if you're really hungry and u dont wanna wait, you can always drive up a few miles and go to Moreno Beach, they seem to have more workers than here. one thing i dont like is when these 2 girl mexicans are together, they talk too damn much, its like one time they were taking care of this customer that has 4 footlong orders, and she was ahead of me, and these 2 mexican ladies were talking about spices.. and i was thinkin like hurry up, can u please take care of your customer first THEN talk later?!!? i was freakin hungry too! and she ended up making a mistake ringing up this customer's credit card. mind you, i dont have anything against mexicans, heck my closest friend is one, but you know its the truth! read more

Great service for a big order that was somewhat complicated. Employees were nice, fast and helpful. I will be back!!!