Not much has changed since my last review. Portions are elite. Service is good and so is order accuracy. No complaints at all. read more

See all

Just went to the drive thru for a late night snack. The chicken strips and fries were fine but the sprite was absolutely horrendous. Fix that soda machine lol read more

​​ so my husband stops at Jack In The Box to get dinner for us tonight since I'm sitting in the dark having our electric panel redone. He gets me the crispy chicken sandwich he gets himself a couple tacos and a​​​ Burger. He comes home they gave him a freaking kid chicken sandwich . Not there crispy chicken this is a round flat piece of chicken kid chicken sandwich do they not understand what people are ordering it can't be that hard read more

I came with my son to eat at this location. It was a bit of a rush hour. I heard the Hispanic manager yelling at one of her employees "ay no te voy a sacar de la cosína, I NEED THAT ORDER RIGHT NOW " lady how about coaching him and giving him support to work a bit faster. He looks like a newbie. No wonder high schoolers don't want to work in fast food as their first job. It's the work environment there. read more

Jack in the Box - Fast Food Near Me - Moreno Valley, California

Don't order from this piece of shit location, they love to not add the drinks that you pay for.

Worst experience of my life I got robbed at this location. I got a large combo for the bigger drink and fries. I get to the window they hand me a cup with only ice. Then they give me a canned coke the small one mind you they didn't mention this on the speaker and It only filled my cup half way. Then my fries seem like they're halfway cooked and are only halfway filled. read more

Jack in the Box - Fast Food Near Me - Moreno Valley, California

Would like to shoutout, Hailey over at this location! She was patient and very kind. She helped me with my app for Jack & the box! Thank you, Hailey! So sweet! read more

Extremely slow drive thru. Horrible service. The staff sucks the jack off of cactus is a lot better but this one is 24/7 read more

Missing items on my order really sucks to find out when I got home the bag was sealed and I was told everything was there giving the benefit of the doubt I trusted. read more

I ordered a spicy chicken sandwich, two tacos, and water. I had to go park so they could bring my order out. This is nothing more than management trying to manipulate drive-thru times. This was my first and last visit here. If I wanted to park and wait, I would have gone to McDonald's! The 2 star overall rating you have is exactly what you deserve. PS I am writing this while waiting for my food! read more

my favorite spot to go to, the food is always made fresh and the employees are always so kind to me. i used to work at Jack in the box and this spot always exceeds my expectations. thank you all! read more

this old lady who works here was rude about giving me a order and was just talking trash in Spanish acting like I didn't know what she was saying she is rude and need to respect her yougins out of my respect I just brought another one cause my family has to eat to read more

The customer service I received was absolutely horrendous. I had placed an order for the location on fir and it was redirected to iris due to high order volume and I didn't receive that notification until almost an hour after I placed my order, around 11 pm. I went to the location on iris and asked for my tacos, which was only one part of my order, to be made fresh and the order taker said yes. When my boyfriend and I got to the window I was confronted by a team lead. She was incredibly rude and threatened to put my name on a list for "making her throw away a lot of food". It was six tacos and I didn't make her. The boy at the speaker could have said no. I said absolutely nothing to her and left. I then called the store and asked to speak to a manager and she said that was her, when I knew she was just a lead. So she lied. I tried to explain to her that my order was redirected and I wasn't updated on my order until late and instead of being understanding she literally screamed at me over the phone. I have this all on recording. She was rude and as someone who worked for jack in the box less than a year ago I was so disgusted by her behavior. I've reached out to the ceo and cooperate already. read more

This location is not 24/7 they are barely open update the hours. Wouldn't return due to the inconvenience it causes

First I was greeted with a smile and a Hello from Tatiana. Service was friendly and I received my food quick and it was hot. Great job!

The employee Jesus was very helpful when i asked for extra napkins he didn't act stingy like other places great food n people!

So, after leaving feedback a week ago now & being told that someone would be in touch with me regarding my problem, still no one has contacted me. I wanted to give them a chance to rectify the situation before I wrote a review but if they don't care about their customers then why should I care about their business? I ordered a teriyaki bowl & unfortunately got about halfway through before I found the longest hair wrapped around some broccoli & rice. This is disgusting! I've had problems before with this particular Jack in the Box but never to this extent. read more

Jack in the Box - Here's the f*ckin hair I found in my food! Seriously Jack in the Box? - Fast Food Near Me - Moreno Valley, California

I wish I could rate this place. I sat in the parking as I looked online to see if they're open, which online say yes, they're open. I look at 6 different car cars pull up and walk to the front door which was locked. On a Saturday. At 8:45 pm. Good luck paying the bills I guess. How about you update your times online. read more

*** Pit stop review (Moreno Valley) *** Just another standard Jack in the Box. Had the need for some mystery meat and delicious fake nacho cheese :-) ha ha ha... Funny thing about this location is all the loitering. There are people just hanging out inside the place and outside. There's a sign that says, "we have the right to refuse service" & "No loitering" (Hmm...) The neighborhood has a lot of nice newly developed homes/communities, but my spidy-sense says not to stay long. Food = as expected Seating area = clean Service = very friendly Restroom = clean read more

Jack in the Box - Never seen any of these signs before in a fast food place... Hmmm... - Fast Food Near Me - Moreno Valley, California

This is so upsetting I've grown up around this jack in the box & I'm always a loyal customer to this one in particular. I clearly asked for curly fries and they gave me regular ones .. I understand food mistakes happen since I've worked with food as well . But it's just plain ridicule ! Feeling: sad af read more

If I could give this disgusting place 0 stars I would. The staff is rude and always gets the orders wrong...no matter how simple they are. The food is never fresh and to top it off, when I just attempted to return my food, I saw A DEAD RAT IN THEIR PARKING LOT!! Sooooooo GROSS!!! read more

If I could give zero stars I would. Waited in line for multiple orders of churros that all had no sugar. When I went to take them back I told the manager none of them had sugar. The manger then dug in the bag, pulled one out and asked why I didn't want them like nothing was wrong. I was floored. I repeated myself and got my money back. I usually don't get this upset but this place is consistently shitty. I drive a mustang and gas ain't cheap. I do not like having to drive back to get my money back. (Ps: not the only time I've had beyond poor service from this place) Therefore, this yelp review. read more

This place steals money from customers. Read how many comments are about incomplete orders. These are not isolated incidents. Got home today and was missing half my order. Tried to call but they keep the phone off the hook. Dont get robbed by the worst Jack in the box in moreno valley and that itself says a lot. read more

Stopped here to pick up a late night dinner ( 11:59 p.m. ). First, the woman who took our order apparently had hearing problems. We made our order and left for home. Once getting home my bf started eating and noticed something was missing from his Sausage Croissant. THE WHOLE F$#%ING SAUSAGE WAS MISSING. How in the world do you miss something like that. And my order of curly fries was more of a small. read more

Jack in the Box - How do you forget to add the sausage to a Sausage Croissant. - Fast Food Near Me - Moreno Valley, California

They forgot to add most of my food to my order , but what they did Include was pretty tasty ... Rude people talking over drivethru speaker Went to jacks late at night ordered a breakfast sandwich that included worse than burnt (basically charred) bacon on it with the crispest croissant I've ever eaten ! Oh and my hash brown was was the most over fried ! I went inside and told them to remake my sandwich , and thank the Heavens above my sandwich was made with much more care :) I gave this jacks so many chances , they're hit and miss every visit read more

Isn't the first time we have had an issue. This most recent time we asked for 2 munchie meals and 5 piece churros, when we got to the window we received one munchie box and a single bag with sauces and a burger. I asked the employee about the rest of our meal, including the tacos & curly fries, they said they packaged it differently but everything should be there, I then told them we were missing some things and she said to check the receipt because she charged it as a completely different order which cost more and then asked us if we still wanted tacos, I said yes and she gave me the tacos, fries & churros. I had completely missed that they forgot our order of churros too but charged on the receipt! Really frustrated with this experience, please don't charge a different order and forgot items. read more

Loved the service from an employee named Melissa! She was super friendly and helpful, my ebt wasn't going through and she was super polite and patient with me, great service from her, unfortunately I haven't had the best service with other employees from there but Melissa was definitely the best! We need more employees like her! read more

I ordered 4 jr bacon cheeseburgers and 4 tacos right!!! and I only got 1 jr bacon cheeseburger, 4 tacos and a 5 piece chicken tenders instead but have the audacity to "increase minimum wage" GTFOH!!!, read more

I'd give a negative star if it were available. The manager here has no idea what she's talking about, not that it surprises me. I get vouchers straight from corporate that say "One Complimentary Combo Meal", and the person from corporate who gave them to me explicitly said that they are for any sized combo you want, NOT ONLY A SMALL COMBO! However, the manager here tends to think otherwise. So, went to the jack in the box on Perris and had no issues, figures. read more

Best jack in the box nice young man helped me out named Michael very respectful he deserves a raised

I ordered two meals this morning and had to throw the food away. The chicken sandwich looks like it was cooked two day ago and the sourdough burger was over cooked and old. All the food was cold. I asked for no bacon and I can tell they just pulled the bacon off, I don't eat pork at all. Not happy with this service. read more

rolling up to the drive thru I hear through the speaker box"so baby you want to visit heaven?" I stare and ask what?.It was a man speaking he replies with"oh hello,can I take your order?" I put the car in reverse and leave another time a few weeks ago I ordered my usual number 5 rolling up to the pick up window I hear someone coughing to the right out comes a cook with an order and a napkin he sneezes into the napkin and throws it into the brown bag and says"what are they going to do?write a yelp review?" and so I did. read more

I was leaving the Bank of America thats right next to Jack in a Box when I noticed that there wasn't anybody in the drive through. And remembering they had posted a big sign somewhere for 2 for $3 breakfast croissants I decided to try it out. Guy taking my order was friendly, order was out really fast, and my total came to $3.26. Once I got home and opened it up I realize why they're only 2 for $3 and should have looked at the advertisement poster a little better. I got the sausage croissant and the croissant didn't really look like a croissant. More like a bun with lines all across it. I'm not picky about things usually but croissants are something that I've loved since being a little kid. It was also smaller than I thought it would be and was lacking in the taste department. Next time I'm just going to stick with Mickey D's Sausage Egg McMuffin. Overall: -Pros: They were fast and cheap -Cons: Breakfast sandwich is bland read more

Jack in the Box - Sausage Croissant - Fast Food Near Me - Moreno Valley, California

See all

Absolutely horrible service is not worthy of coming to this location... I have been here on numerous occasions and the shake machine is always down and the customer service really stinks read more

Used to go here but H.S kids are either blocking the stupid drive thru lane or those H.S skateboarders who use the ramps to do their tricks. I don't deny laughing at them when they fall off. HAHA. Their service is alright..I rather go to the one in Moreno beach and Cactus one. read more

Got the meals wrong. We dont eat bacon, basically no pork or beef. It was disappointing nor did we wish to cause a scene going back for food. I didnt get my moneys worth at all. read more

I love Jack in the Box food but I don't like to be rushed.. Every time I come here I can barely get my order out before they are trying to rush me to the window.. Slow down listen and let your customers finish so that you can make sure you have the order right! Forget speed of service I rather you take your time and get my food right than for you to rush me out the line! read more

Worst customer service including manager. Took our order have us drink cups. Drink machine was not working. Gave cups to employee who took our order. She then walks away and helps drive thru. I ask what is going on and manager walked out from the cook area with an attitude and says you have to wait til they get done with drive thru we are under staffed. Meanwhile the line inside has now grown to the door while drive thru has 3 cars. Now as I sit here our order was taken20 mins ago no order yet. Customers who ordered after us has been served. The employees behind the counter is talking scrap about us. Manager comes and basically throws our food at us. read more

This is the worse store I've been too. How can you say you're a 24 hour drive thru. I've tried to order food 3 times last week roughly around 4am and then just now. They keep saying they can't take orders because the system is updating. Or even one time I got we're not open right now. Like really. read more

Every time I go there the staff is great. The service is fast and they never hesitate to help or offer to fix incorrect orders.