I try not to be real picky when it comes to fast food. It is what it is and I have pretty low expectations. This location is new and there are a couple small things that really just hit me the wrong way.
First, the drive through. This is a new location and there is a drive through on the side. It is not easily accessible for a few reasons. You have to drive behind the whole building to get to it (this is a strip mall type location) and the turn in to the drive through is so tight I doubt you can get anything larger than a small car through it comfortably. A truck with Quad cab and short bed (mine) took several attempts to get around the corner. And by the black marks all over the curbing, I am not the only one with the issue. I 100% don't mind going IN to a restaurant but if you offer a drive through it should be useful.
Second, the tipping. WHY would you ever ask someone to tip BEFORE you serve them? I hand over my debit card, clerk hands me the machine: "insert your card and you can then select your tip." Um, no. I'm not tipping at a fast food restaurant and surely not before I receive and food/service.
Food was typical. Good and as expected. read more