I was served by a nice young girl named Camilla!! I come here often and she is always so helpful…read moreand sweet, really living up to the customer service standards I would expect from a Chick-Fil-A employee.

Super frustrating to purchase fast food and have to wait 15 mins for two kids meals and fries.read more

First off really nice employees. Whether dining in or drive thru, they do a good job. My…read morerecommendation is go here for breakfast. Their pancakes are made from scratch. Bacon is legitimately delicious, and the coffee helps wake you up. This location is clean and organized too. I'm happy this chain is returning, to northern Virginia with several locations. The lunch and dinners are okay. I can't prove it so this is an opinion. Their roast beef doesn't seem as good as it used to be. Also the rolls aren't what I remember. They are decent though, although now the "Double R" burgers my usual choice. It is a little more expensive than McDonald's, but much better service.

I went to this Roy Rogers today and the first complaint I have is the elderly man who takes the…read moreorders. He was rude and snotty. He reminds me of an old drill sargent. I ordered the fish and the fish came out overdone and almost burnt. You get only one side with this and the coleslaw was not very tasty. I could not even finish my fish because it was so bad. I only reason I did not go back up and complain is that I would have to deal with that man at the counter. Never go back here again.

We have been to this shake shack location several times and have had almost everything on their…read moremenu by this point. Our first visit was right after they opened and it was a horrible wait. I'm talking 45 minutes for 6 burgers, fries and shakes. My expectation was pretty low at that point. We live 30 minutes from the location and when we arrived home I was disappointed in how they wrapped their to go food. The burgers were half wrapped and I just knew it was going to be cold. My husband took a bite and I knew it was good. He's a chef and is pretty picky about his food. The burgers were perfectly cooked. They were seared beautifully and still moist in the center. Flavor was 10 out of 10. How was the food still warm? No clue, but whatever they did it definitely worked! Seriously, try the burgers! Pros - burgers are amazing. My son even likes the chicken. Cons - honestly the fries are not worth the price. For a place called shake shack, I didn't find the shakes that impressive. Pro tip - order online prior to arrival. You walk in and the bag of food is ready for you. Skip the folks trying to punch their order in on the kiosk!

The trick with fast food and especially Shake Shack (SS) is that you need to eat it hot and fresh…read moreto really get the best out of it, as it quickly becomes less pleasant the longer it sits. SS seems to be one of the worst. SPEED: 5/5 6 minutes to complete order. Food was hot. CHICKEN SHACK: 3/5 I know, it's a burger place, but I always like to try the chicken sandwich. This one is okay. Lettuce was wilted and not enough herb mayo. SHACK CHEESEBURGER: 5/5 This is usually as good as it gets. Single party with cheese, pickles and shack sauce. Nothing else is needed for that yummy beef. FRIES: 4/4 Nicely packaged and hot. Good but not great. EXPERIENCE: 4/5 Nobody said a word to me other than call my order number when it was ready. No greeting upon entering. No thank you. It was fine. Dining room was clean. Value? You don't go here to save money.

Great quality fuel, great food at reasonable prices and friendly staff. Most food orders are ready…read morein a few minutes, except when there is a large crowd of customers waiting for their food orders at the same time.

After an hour in the Jiffy Lube Live parking lot, trying to leave after the Pitbull show, I really…read morehad to pee. Seems like many people from the show were here, picking up snacks and such. I would suspect this happens after most concerts, so it baffled me to discover that the store was in disarray as the floors were being clean. Yes, it was after midnight, but if you know a bunch of people are gonna show up soon, maybe wait until after the rush to break out the zamboni? I felt like I was being chased around the store. Also, A man with several mops was blocking the way to the bathroom and told a coworker to "look out! Rookie driver!" Excuse me sir, but I have been driving my wheelchair far longer than you'd like to understand. I am far from a rookie, and I didn't come close to crashing into anything or anyone. How about you move the hell out of the way? Neither of these wise gentlemen could bother to hold open the bathroom door, as they were too busy having a chuckle. Jeremy had to basically climb over me and these men, with their equipment, to get the door. Then there was someone in the accessible stall, making phone calls. I know this because the phone was on speaker, and the call was being forwarded. Look, I understand that people prefer the larger stall, but I shouldn't have to flash my ass at strangers cuz you've got calls to make. Have some consideration. After all that, we didn't buy anything cuz all we wanted to do was get away from this demented store and these late night people.

Drive thru is sooooo slow every time! It doesn't matter the time of day. Been sitting here this…read moretime for nearly ten minutes and still haven't reached the window.

Ordered a whopper with cheese all the way via the drive through. As always in 22 years of coming…read morehere, the food has always been prepared well, staff friendly and food absolutely delicious and reasonably priced. Well done Team King!

My kids love the sandwich combo there. I like the rice bowl - Come with salad and perfect for a…read moremeal. Usually we do take out but the place is clean and the people are friendly.

Sando was delicious. Four star because the girl working the front of the store was on her phone…read more(personal call) the whole time I was in the store like 10 mins

Food Is Amazing, service: great attitude and Ambience so peaceful . Thank you Carmen.read more

BUYER BEWARE!! Mysteriously, my updated review disappeared along w/my original review & now my…read morereview is "not recommended." Note: Owner's comment wrongly accuses this user as the cops weren't called during my visit. I just left absolutely disgusted. BLUF: You know when something is so good & you're waiting for the bottom to fall out? Unfortunately, for this place moment arrived. Food: gross & nowhere near the quality that was once enjoyed. No more hot, crispy, tasty chicken sandwiches, chicken strips, wraps, or even fries. Lobster rolls? Forget them. Most expensive sandwich you'll ever pay for only to wind up regretfully unsatisfied. In 2022 the food actually seemed like fresh-cooked home recipe chicken. Now, it seems like the food is no better than mass produced previously frozen fried stuff that you get at a nearby cheap chicken chain restaurant or local gas station. The joint is a no frills aged, rather dingy chicken stand/ice cream shop. Cookies & Cream: Some ice cream flavors are tasty but not the whole selection. Freezer on fritz? Sometimes flavors are gritty (melted and refrozen?), other times chewy or gummy (old?), & other times really soft or soupy. Maybe a small upcharge for a sugar cone may be ok, but charging extra for a regular cake cone? RUINS the epitome of a traditional ice cream experience. Too much competition in the area for an easy, tasty, scoop of ice cream! Nickel & diming customers gets old fast. Did they gain recognition for their wings at the expense of everything else? Worth the drive? NOT any more. General good practice: If you're having a bad day at work, it's usually a good idea NOT to take it out on your co-workers & customers. Another one bites the dust. This "flagship" location has fallen from grace in just about every important aspect necessary to small biz survival. Very disappointing discovery. These chicken sandwiches were once dream-worthy a few years ago when they first opened. But, now, it left me feeling queasy & the sandwiches looked horrible. Mine was a gloppy, greasy, soggy mound. Barely breaded/coated chicken on a greasy bun. I could see the meat through the carelessly floured or maybe cornmealed breading. The former thick coating of crispy, crunchy crust was completely absent as if they didn't even remember to dip it in batter. A complete opposite of what their sandwiches used to look & taste like. There was an overwhelming amount of mayo (picture a very thick paste-like layer) & a sparse runny tablespoon of slaw for which you pay an extra $1.50. A slab of rubber chicken between oily, soggy bread. The rest of the chicken we received looked like it was fried in old grease for way too long. Dry, dark brown bits. Soggy, chewy fries all stuck together in a compressed mass. Soaked up way too much oil. Kitchen staff unabashedly unwilling to be helpful & unnecessarily & rudely reactive in response to requests to remedy minor errors in the order. What we received from the kitchen should never have come out of the kitchen, including the kitchen staff, ready to throw punches. The cashier was the only positive to the visit. This place is still plagued with production, operational, customer service issues & it affects consistently producing high-quality food & service when the business is slightly off balance from mildly elevated degrees of stress. Be warned--these issues seem to run deep & will yield hit or miss results in both food & service on any given day. Every day carries some risk of increased stress but busier days carry the most, of course. A well-oiled business will consistenly & professionally manage this risk & the fallout when it occurs & will continuously right itself through contant planning for inevitable mishaps & executing best practices & industry gold-standard improvements. Maybe they've bitten off more than they can chew with a second location opening soon per reports & posts. In Manassas, plenty of other great places do fried foods extremely well. No more drooling over their food. We're left nauseated by the overly greasy food and with an experience tainted by shockingly horrible service & inconsistent food quality. To experience the decline of both food & service in a place that used to bring joy is a huge letdown. I cannot with good conscience recommend this place any more. This restaurant is no longer a good "complete package" value. Much competition exists & will exist in the area of the flagship & new location. Have already experienced a few of their "off days" over the past few years. BUT if you decide to try them because you believe this review is still an outlier, or you keep going there as a loyal customer, I hope you're lucky enough to catch them on a good day so that you get better food, better service, and better reception as a guest. This restaurant (and its "concept") is no longer one of our top 5 must-haves and has been decisively and permanently removed from our rotation.

It's a nice McDonald's... Great staff. Great food. Restaurant was clean and the staff were very…read morewilling to help - I was standing at the counter waiting on food and was asked twice if I needed help by separate team members.

Stopped in for a quick breakfast - ordered a Sausage, egg, and cheese McMuffin - with extra cheese…read more- to go. Order came up quickly, was made correctly, and the breakfast sammie was hot and tasty! Service was good! #McDonalds

Love their Turkey sammich with mayo, lettuce, tomato, onions, and hot peppers - plus a quartered…read moredill pickle and a bag of Voodoo potato chips. It's my weekly go-to lunch! Tasty and satisfying! I also keep a bottle of the Potbelly brand hot peppers in my fridge at home - to add to other sandwiches. I love that I can order all of this via the Potbelly App - show up and and pick up my order! #Potbelly

I placed an order yesterday for my office and mistakenly placed it under pick up instead of drop…read moreoff. I called, and the gentleman who answered the phone said no worries, we will drop it off. Sure enough, they did and everyone's order was 100% correct! Thank you guys for making that happen! FIVE STARS

When to this place about two weeks ago and they got my order mixed up with someone else, upon going…read moreback and telling them what had happen staff was friendly and gave me the correct order. aside from that food was fresh ad good

This Taco Bell's food tastes how you'd expect Taco Bell food to taste. The staff is also quite…read morenice. However, it's owner policy to not allow ice water and instead the owner forces guests to purchase water. It's an odd choice and certainly not guest friendly.