Food: Hot, fresh chicken sandwiches and Cajun fries! The Bo Berry Biscuits looked like they were…read moreiced by an artist. The amount of detail in our order was quite surprising. Usually other Bojangle's are not this good! Service: We used the drive through and they were VERY kind and welcoming. We will eat here again for sure!

On a drive from Ohio to Georgia, I'd been excited to stop for lunch at a Cuban sandwich place in…read morePigeon Forge, Tennessee, that came highly recommended on Yelp. (Cuban sandwiches in Pigeon Forge?!! Yes, I know: WTF?!!) Anyway, I could not locate the frigging Cuban sandwich place. Apparently, it is illegal to display street numbers on Pigeon Forge's main drag, and I guess the Cuban cafe was too well hidden among the go-kart tracks, fighting lumberjack dinner shows (again, WTF?), Jesus stores located two doors down from sex-toy shops, video arcades, and the whole cornucopia of cheapo crapola that is Pigeon Forge. After a couple of U-turns in the area where I thought the Cuban spot was supposed to be, I could not escape Pigeon Forge soon enough and made a bee-line southward. And I couldn't face Gatlinburg, either, so I hit its bypass. I proceeded in the crawling traffic through beautiful Smoky Mountain National Park. (To you Alabamians in the F-150, your garganturan vehicle will do just fine above 25mph in the quarter-inch of slush at the higher elevations.) I drove through sleepy and sad Cherokee, North Carolina, and past Sylva, seeing few places to stop for a bite and developing a seriously gnawing hunger. Finally, I arrived in Franklin. Running a bit late and starving by this time, I thought "fast food," and I saw Bojangles. Bojangles!! I'd heard of the wonders of Bojangles fried chicken and biscuits for years, but for some reason had never been to one. Well, Bojangles, you ain't no Popeyes. At least not at your Franklin, North Carolina location: bland, dry fried chicken that was barely above room temperature, bland "Cajun" beans that were mouth-scaldingly hot by contrast. The biscuit was pretty good, though. Fresh iced tea was the best thing about this meal. And the fact that the whole lot was only $5 and could be scarfed down in about five minutes. There were a couple of tables of old guys wiling away the mid-afternoon hours with coffee and iced tea. That sounds about right: probably five stars for that purpose.

First time here at Zaxbys, Franklin, NC. Restaurant was clean and organized, I like the decor too…read more Justin at cashier was super friendly and helpful. He helped me pick all types of sauce and they were delicious. We chose the 20pcs family pack. Chicken fingers were tendered and juicy, Texas Toast were tasty and crispy, same as French fries. Overall, I would definitely recommend this restaurant and would come back again.

Staff is always kind and cheerful and service is always great. Good is high priced for what you get…read morebut again always delicious. Nice vibe inside but prefer to order take out. What I like most is the accountability for when something gets messed up. They are quick to fix it.

The service was fantastic, and every single thing we ordered was outstanding. The complimentary…read morebread and tomatoes were so flavorful, and the marinara was so good I was literally scraping up every last drop with a spoon. Even the steamed broccoli was perfectly cooked, sweet, and delicious. The chicken Parmesan was seasoned perfectly, and the pot roast with its rich wine sauce was absolutely incredible. You can tell they put the same care into every ingredient, even the simplest ones. This place is a hidden gem, and we'll definitely be back. If you're on the fence because of the location, don't be, it deserves every bit of the five stars.

The food was so delicious. Lovely service. Parking lot looks a little chaotic but it all works and…read morethere's plenty of it. Get the dessert. Seriously. We got two slices to go. Carried them back to N. Decatur. Seriously great cake.

Wanted to give an updated review since all the other reviews were pretty old & bad. As stated in…read moreother reviews, the mic system does not work well. Our order consisted of 1 foot long chili dog which required eating with fork & knife. Can usually pick up and eat once half is remaining but unable due to falling apart; other than that it was good. , tots & fries were fresh & hot. Be aware the pics of fries are deceiving, they are the size of shoe strings fries, IMO. 2 corn dogs were good. Wanted to include the grounds were nicely manicured. The corn hole game was an added touch we watched some children playing. Overall lunch was fine. Much better than some of our Ga Sonic's.

I've asked for the potato smasher buns 3 times on different times ordering it and I've never gotten…read moreit once

always soooooooo good and fast service!! try the cheddar style burger, you won't regret it!read more

This place is always on point. Plenty of food for the money and you can get burgers pretty much…read morehowever you like them. Fries kick ass!

Perfect ice cream, wonderful service and great ambiance…read more When you are craving a great banana split, you won't have to look anywhere else. Delish, delightful and so satisfying.

Our favorite stop in Franklin! We came for ice cream the first time, but don't sleep on this menu…read more Killer food, friendly folks, fun atmosphere. Worth a try if you're in the area.

From welcoming to the hot food it was a fabulous positive experience. Gabriele S. Was simply…read morewonderful poise and friendly . The restaurant was clean simply wonderful . My first time and would highly recommend simply great.

Don't waste your time if it's after 7. They will be out of roast beef which is the majority of the…read moremenu. If you do get food, double check your order! You better ask for condiments, they won't ask you.

The salads and burgers are good. Three of the employees we've deal with lately are 3 of the…read morenastiest women I've ever dealt with anywhere. I'm not used to this type of treatment and will take our business somewhere. The first incident involved their cash registers being down. We said no problem, we'pay cash. Then when we handed them a $1.00 off coupon at the register, the drive thru cashier threw our money back at my husband because she had said the register was down. The second incident was yesterday when my husband took the neatly bagged trash back to the store to dispose of it. The door he had recently used to go to the restroom was now locked, so he choose ro put the bag down at the door since there were no garbage cans outside. An employee came out as we were pulling away to yell at him and tell him that he should have put it at the dumpster at the other end of the parking lot, and how would he like it if they threw garbage in his car? All of this for a car displaying a handicapped tag, and a person, unbeknownst to them, who has early Alzheimers.

"Chili does not come with crackers." That's what the manager told my wife. She said he made her…read morefeel like an idiot for asking. I was not aware of a national cracker shortage. In looking at reviews on several sites, seems like this manager has been rude to many people. I guess it's a good thing we like Wendy's chili. It's certainly not for the service or the way they make you feel at this Franklin, NC store. Hey Wendy's Corporate, is this what you tolerate?