Forgot my sauce last time, forgot my sauce this time, hopefully won't forget it next timeread more

The food is sometimes good but not always. The service is OK sometimes depending on who it is…read moreotherwise sometimes you get ignored for a good time or the place is very dirty or apparently people are dyslexic and can't tell that on the screen it says McChicken instead of Mc crispy and you get home tired and hungry just to open up thinking they put the McChicken in a crispy bag cause maybe it's new just to find out no they did not so didn't get my McChicken, which is soft enough for me to eat and got me a Mc crispy that is hard to chew. but there has been many other times where they are completely getting people's orders wrong or it's always messy. There's a lot of stuff wrong with this, and I swear the people there do not care.

Fast food but this location was very nice. Burgers were very good! Very clean and great seating…read more Hadn't been at a Jacks in years, previously Jack N Box. But this location does a great job.

Every time we order from Jack's we are always missing food. When we try and call to tell them we…read morealways get a recording. We give them opportunity after opportunity and they always mess it up. Today we are missing a burger, a milkshake, a biscuit and we ordered a 6 piece chiscken strip and got 4. Unacceptable!

Got my order wrong THREE times!! Very rude! I order chicken nuggets and got a bacon cheeseburger.read more

My biggest complaint about the restaurant is the staff gossip. Every time we have gone inside,…read morewhile waiting in line, there has been employee gossip. While waiting for a missing item on our order from the drive through, I have been ignored as I get the latest update at the front counter about someone's personal life to another staff member. This was while there was a long line of customers. Other than that the parking lot has great parking and always clean. Orders in the drive through are not always the fastest compared to other fast food chains. Most orders are correct and fresh food. We still enjoy our local Wendy's, we just avoid dinning in majority of the time.

service was slow and inaccurate, didn't even bring napkins, gave wrong sauces than what was ordered…read moreFood and drinks were subpar, tasted a little rancid ambience was ruined by a slight septic leak smell. probably why the food and drinks tasted bad.

Extremely slow. My popcorn chicken didn't have any chicken in it. Just deep fried larger bread…read morecrumb clusters, but no meat. Reported a problem, after another 15 minutes of waiting, they brought exactly the same thing. So I spent 8 bucks on a deep fried bread crumb tiny clusters. Do yourself a favor, and for 1 dollar more go across the street for all you can eat Chinese. Our first and last visit.

The chicken cantina tacos were burnt & the shells were extremely hard. Went thru drive thu. Will…read moredef pull over in parking lot to check the food before driving all the way home.

Got the crunchwrap box l, waited almost 20 minutes and it did not have meat. The tacos that came…read morewith it are cold and taste bad so I will eat my leftovers at home.

This place will never get your order right. Order a triple burger? It will be a double. Order and…read morepay for extra sauces? Better check the bag because you will have to ask for them. I'm not sure if they do it on purpose to save some money and hope no one notices or it's just sheer incompetence.

Plenty of staff but horrible customer service at least 4 made eye contact but no one said anything…read morelike we'll be with you in a second. Finally after waiting about 10 minutes they took our order. 2 banana splits, cheese curds, fish sandwich and a medium drink with a water. When we finally got the order over 20 minutes later, we noticed there was a charge for $5 for 2 drinks. When we told Serenity she said I gave you a water for free and 2 sodas, uh no you gave us 2 cups and technically we paid $2.50 for the water because that's what you charged us for. She said there was nothing she could do. Sad excuse for a "manager". Fish sandwich was gross and lettuce was wilted and slimy.

The service is terrible I would give it 0 stars if I could. they messed up my food and didn't give…read moreme 1 of my burgers and the lady was very rude about it and it was very uncalled for. She told me she gave us everything and I showed her there were supposed to be 4 burgers but they only gave me 3 and 1 was messed up. Then proceeded to argue about it and the 2 teenagers that were there were very sweet and she was extremely rude to them for telling her that I was right and showed her the receipt then when she finally decided to remake them and make the one they didn't give me. She messed both of them. And I had enough so I left I told her while she was cooking them how they were supposed to be and she continued to mess them up. I'm not saying it was on purpose but c'mon!

This is the best breakfast place! I love their hot buttery scratch biscuits. My favorite is Biscuit…read more& Gravy. And the people are so friendly, fast too! My new favorite for lunch is the Famous Star. Thank you Hardee's!