I purchased 3 Footlong sandwiches on 11/7, one being a chicken bacon ranch. Logic should tell you that this sandwich should have chicken, bacon & ranch on it. This one had 1 piece of bacon, a few tiny pieces of chicken on 1/4 of the sandwich, no ranch. I basically got a spinach & tomato sandwich. The other 2 sandwiches were fine. I have left messages at the store, sent messages & filled out an online complaint. I want my money back for the 1 sandwich. Not to much to ask. Heck, a sorry would have went a long way. To flat out ignore a customer however is ridiculous. Maybe if the teenage kids working would put their phones away things would be done right.
Fast forward to this week, once again 4 sandwiches ordered, 2 incorrect. All the ingredients are on the online receipt. I just don't get it. read more