Fabulous food. Delicious hot and crispy chicken. Fresh sides. Convenient drive thru, or lots of…read moredine in space. Friendly staff. Clean restrooms! Love this place!

Food: not the healthiest food. Wendy's and McDonald's has healthier sides. But many enjoy this fast…read morefood. Polite and friendly service Beautiful building and interior for fast food ambience.

it was a great experience, a young man named Caden help me. He was so kind, that is the kind of man…read moreyou need in your business. He deserves a promotion

Absolutely terrible experience. We waited over an hour for our food with little to no communication…read moreabout what was going on. After waiting that long, we finally requested a refund. Funny enough, as soon as the refund was being processed, we were suddenly told our food was "almost ready." What made the experience even worse was the customer service. The cashier, Kimora, was extremely rude and dismissive. Instead of apologizing or trying to help, she told me it wasn't her problem because they were understaffed and out of almost everything. Being understaffed is not the customer's fault, and it certainly isn't an excuse to be disrespectful. If your restaurant is that far behind and out of products, customers should be informed before ordering, not after they've spent over an hour waiting. This was one of the worst customer service experiences I've had, and I won't be returning.

Benji's rating: (3/5), It's ok, but not the best…read more I eat here a lot, mostly because of the location. I tried a Bic Mac for the first time a few weeks ago and fell in love with it. They get my order right most of the time, and are fast enough that I don't mind waiting in the line. I have had a couple of bad experiences though. One day I ordered the spicy deluxe chicken sandwich meal, but only got the normal sandwich, despite being charged for the deluxe. And on another day I waited for over 5 min at the order station (or whatever it's called) before someone finally answered to take my order. I know 5 min isn't a lot, but watching the other lane go through 5 different people while you're stuck waiting to be acknowledged is frustrating. But overall, it's a decent restaurant.

Sat in the drive-thru for 20-minutes, ordered a Quarter Pounder with Cheese meal with a Coke (Easy)…read moreand was asked to pull forward and wait. i waited another 10-minutes while seven cars behind me received their food, and was then rewarded with a cold hamburger and really cold fries. I would avoid and pick another fast food chain.

​ customer service at the Chick-fil-A in Statesboro off of the I guess bypass is horrible they tell…read moreyou to pull to the side your food is cold and apparently it's been sitting because the box is greasy I'm very disappointed in the customer service young lady bring me my bag don't bring me my drink very disappointed and if they're doing it to me they're doing it to others and it looks like a little something else is going on.

My daughter LOVES Chick-fil-A so even though we had many bad experiences when we moved here, she…read moreslowly started to forget those and asked to eat here a lot. Over the last year we have tried this restaurant several more times and they have truly turned it around! We have ordered delivery - which has always been extremely fast, ordered on the app and picked up in drive thru, ordered at the drive thru, and gone in. Sometimes the drive thru line is extremely long, but they do a good job at moving the cars through, and the food is top notch. While this was definitely not up to standards before, I would say it not only meets but exceeds them now.

Very mid. The rice and lo mein was dry and flavorless. Shrimp was tough and rubbery. The peppers…read morewere not chopped fine enough for the cuisine I ordered. Will not be going back :-/ The guy that took care of us at the drive-thru was nice. We ordered takeout so couldn't really get a vibe of the place.

What's the point of using their reward program when it never gets done right…read more I think the confusion came from when I used my rewards and added an extra box of food. The box was large in the order but was given a small. Unfortunately I didn't notice until I got home. Annoyed that this kind of thing just keeps happening more often than not.

Ive been going here for ever it would seem. Their roast beef and cheese subs, with grilled onions…read moreand mushrooms, are always just what i want. My sons love it too. In fact, my middle son is addicted to their sweet and spicy meatball subs. He says theres nothing like it anywhere else!! The bottom line, for years this place has been our go-to sub shop. Period!

As a costumer I try to be understanding and patient but the service, and the food is just horrible…read more I've been to multiple firehouse subs and this is the worst. I asked for my sandwich to be double toasted because it was a call in order and I also expected everything to come on the sandwich I ordered a turkey bacon rancher with NO BACON and only got the turkey cheese and mayo. No tomatoes, no onions, no ranch, barely any lettuce and a nasty amount of mayo. The sandwich was soggy because they never double toasted it. On top of that the place was dirty and looked gloomy. I wouldn't recommend this place to anyone honestly..

Typical chain restaurant but as far as food they have gluten free bread for an upcharge. Also,…read moreSalads, soups and stuffed potatoes as options which is great. Service: always friendly staff here. Some of my favorites in the village work here! However weekend staff are consistently off. I ask specifically for double toasted GF as it gets mushy but they consistently forget. It should be obvious as it's mush if they forget. But the saga continues. Ambiance: typical McAlister's but I will say their wifi and power outlets in eating area have made for a lot of stress free kindness during a few hurricanes.

Our first visit was great! My wife and I enjoyed our Friday lunch date so much. I had the ham and…read morecheese sandwich with broccoli and cheese soup. My wife had the Reuben with Chicken Pot Pie soup. Everything was wonderful, including the table service. We will definitely go back again.

Have a friend who had been in lime for 3 hours. It took 40 minutes just for 4ncars to order. Those…read more4 cars are now gone and they are sitting at the window and told to hold on. Now at the 20 minute mark just sitting waiting to order. Not a single car between order area and pickup window. WHATS THE PROBLEM? Close the doors if you cannot provide service.

This place has really gone downhill. The customer service is rough. Ironically, the best part is…read morethe self-checkout easy, smooth, no attitude. Honestly, the worst experience here is interacting with the employees. Please hurry up and replace everything with automation.