Dassel's is my preferred propane supplier. They've been good to me--through life's good times and…read morebad times-- and everything in between. They've accommodated me when things were hard financially and they've made emergency fuel drops on a weekends with great communication (thanks Tony and Team!) It's been a pleasure to be one of their customers for the past 22 years. Thank you Dassel's! You guys rock!

If I can give 0 stars I would. I called to get a reimbursement and who I spoke with the third time…read moresaid it would take 2-3 weeks because it was coming from their corporate office in Chicago I searched and their headquarters is in Hollister. I'm appalled they have to lie.

My wife decided she was going to fix our screens on our windows! So off we went to Scarborough…read morelumber to purchase what she needed We were greeted by Heather with a smile and good morning we explained what we needed and she said why yes I can help ! She took us to the screening area and she thoroughly explained what we needed and sold us the proper tools and screen. She was such a great help and we will be back to buy more screen as my wife was able to come home and do the project. (Picture included)Thanks to all the staff who are always so friendly and ready to help and assist. We truly have a jewel in our community. Thank you for being there. O and thank you wife

Staff turn over is definitely a problem at both Ace locations in Scotts Valley…read more It appears that after 30 years of going to both stores that I am many times treated as a total stranger especially when asked for my ID. The slogan "ACE IS THE PLACE WITH THE FRIENDLY HARDWARE MAN " IS A JOKE DUE TO STAFF TURNOVER.

Matt has been most helpful at working with me by giving me a discount on what he perceives as a…read morecustomer error. I paid the bill but with the discount of a hundred dollars 377 dollars I paid to cover the charges still pains me .the invoice reflects o propane delivered. the handwritten amount on top of my receipt is fraud. in the same handwriting it says mailed. the technician does not mail out bills. I kept my word by paying the bill to keep off any adverse collections on my credit report. the fact remains that I was disregarded as being a disposable customer after seven years of loyalty. technicians came took my propane regulator rendering my tank useless. the tank I have I own . lease fees were charged and paid for for six of seven years. $67 a year for a regulator. which was the main reason I started service with mountain propane. very disappointed with the business model. I would not recommend getting involved with the manager Patrick he is out of his mind. time to be put out to pasture Patrick. I do prefer to leave positive feedback. Matt was most helpful in trying to resolve our differences I know he is only going by what Patrick insists is true. To this day small claims court is my resolution. Mountain propane has left me bitterly out of money for service not rendered. The first red flag should have been the amount said delivered was 114.6 gallons in my 115 gallon tank. Which is impossible to do. 90 gallons is maximum capacity if I was empty which I was not. Have better communications with technicians ,don't allow written amounts on invoices from management and faith in customers and you might be able make it in this small town.

I unexpectedly found my tank empty as a winter storm was approaching- after investigating I found a…read morevent under the house disconnected which means I heated the outside long enough to go through my entire tank - a quick call late in the afternoon and a test, and a refill was complete in 30 minutes - I expected days- benefits of a small town small business -super happy custome

Albert went over and above to help me fill tanks on my camper. Great customer service, friendly…read moreguy. Top notch.

Fixed or replaced hoses while I wait. Great inventory,…read moreknowledgeable staff. Huge inventory of air fittings and connectors, other related items usually that slip my mind are there in stock

super clean store, very easy to follow lay out, great snack selection! great prices for gas and…read moresnacks and super friendly attendants! Our cashier was an older man with grey hair and he was so amazing! super friendly and funny, great conversationalist! sold me on a better rootbeer brand! this will be my choice gas station!

I was running late for my Mt Hernon Adventures appointment and did not have time to stop for gas on…read morethe way there. Thankfully found this spot close to it and made a pit stop. Pretty clean, multiple bays, and plus points for having contactless payments.

The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls…read morelove my stickers....

I got the best service today from Shay in hardware. It was helpful and funny! Made me laugh many…read moretimes and was very personable, professional helpful!

I am a swimming pool designer and work with clients throughout Santa Cruz and the South Bay to help…read morethem find materials for their pool and landscape projects. Whenever I or my clients have a question, Reed is always more than happy to help and let us know what tis avaiable that could work with their projects. Central Home has a great outdoor display of several products and they work hand in hand with installers and suppliers. They are more set up for selling to installers than direct to the public but they still try to accomodate everyone. It's nice to have a reasonbly priced resouse in Scotts Valley where you can see different landscape and masonry products.

I am a hardscapes manufacturer and dealing with the crew at Central Home Supply is always a joy…read more Honest, fair and professional- always.

The worst!! I learned that the product I wanted to purchase was twice as expensive as Ewing and…read moreHome Central, and the manager hung up on me when I called to find out why I was charged so much (she didn't want to hear it).

We came here to buy a new water tank for our property. They have a big selection and all the…read moreaccessories you'll need. Customer service was a little slow considering we were the only ones there. Out of the 4 people there No one could figure out who should answer the phone. Carlos the assistant magager has the personality of cardboard, pretty dry and non responsive. He needs to up his game in the customer service department. They're delivery driver Felix on the other hand was the complete opposite he was pretty funny. After we paid for our tank they allowed us to store it there until our pad was ready at no extra charge, we really appreciated that. Update: delivery day - 8-28-18 Well it didn't get delivered on Tuesday at 10.30 in morning as scheduled. We called at 11 thinking they were lost because our property is hard to find even with GPS. They told us they were on the road. 1pm still not here. We call back. Ultimately there has another delivery at the same time somewhere else. They never bothered to let us know this and were sitting here waiting for them. Had to take a day off work to be here for this delivery, so yea we're mad. We rescheduled for tomorrow, we'll see. They did show up in a timely manner. Brian called us to let us know he was on his way. He was able to get our tank up the awkward hill.