Address listed is wrong. I wasted 30 minutes going there. Called the number listed on Yelp and they…read moresaid, "oh we weren't aware. We closed that location a year ago"

Last week my propane tank ran out. I called Hurley Bros around 8:30 in the morning and asked if…read morethey would be able to fill my tank with in the next couple of days as well as help me turn my gas back on since I had it turned off. The gentleman on the phone asked what time I was available that day and since it was my day off I told them whatever tim was convenient for them. They told me they would be there later that day. The service man was at my door with the tank already filled by 9:15 am. He they proceeded to turn it on and help me light the pilot light. I couldn't believe how fast they were. And even though I had nothing to do that day, they made sure to not keep me waiting around all day.

I was encouraged to switch over to propane from fuel oil by a Griffith representative. I make the…read moreswitch and purchased the new unit through Griffith. After my initial purchase of propane they raised my per-gallon rate considerably (by about $1 per gallon). When I called to discuss it I was basically told that the rate could not be adjusted. I feel that Griffith took advantage of me and I am now in the process of selecting another propane supplier.

would not deliver my heap because we owed 150 bucks on account even though we made a 100 payment…read morejust 3 weeks before heap said they could not do this but they do this to us every year why has no state agency looked into this holding our heap hostage because of a small balance wile we freeze and try to come up with money we don't have that's why we get heap in the fist place

We are a seasonal winter camper at Old Forge Camping Resort for snowmobile season…read more Helmers was recommended to us by another camper who has used them in the past. They were more than courteous to work with, delivered and set up our unit, and have been on top of our needs throughout the season. Thank you! We will be using again for next season!

From the owner: Gas Company who service the community.read more

Not sure why the hate. I have been with them for 10 years and I have never had an issue at least…read morewith their fuel oil. They used to do trash removal too and I never had an issue with that service either.

Bought a property with a tank from Adirondack Energy on it. From there, this rapidly turns into the…read moremost deranged interaction I've ever had with a business. Everything is fine for several months. Then I get a notice from my realtor about a message left with her from Adirondack Energy. I'm not sure why they wouldn't just put a letter in the mailbox, seeing as they would obviously know the address. How'd they even find the realtor? Apparently I need to contact them or they're gonna take the tank next week. Only, I call and they aren't taking the tank next week, they're taking it today. Oh, but wait, it gets even weirder. Because of course this situation does. The previous owner noted in 12/5 that a sale would be going through, and there would be a new owner. Makes sense, as the account should be transferred. So why is the tank being removed? Just because the previous owner, who no longer owns the house, and disclosed there would be a new owner, asked for it to be removed. Apparently you can just ask other people's tanks to be taken out. I've never interacted with this company before, but like I said, this is the most deranged behavior I've ever seen from a business. Tracking down my realtor over this is some crazy stalker ex kind of behavior, not anything for professionals. Yikes.

One of the more expensive propane companies, and you have to sign a three-year contractread more

Rude. Austin is a hot head who got very upset when asked for transparency on pricing - and…read moreliterally cussed me out - and I was a current customer. Avoid! They are selling a commodity and the differentiating factor could be price or service and they are not competitive in either.

Poor service took over 3 months to get requested service completed. Over 6 calls to office and…read morecorporate office and would get a different response every time. Worst customer service ever

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.