I was encouraged to switch over to propane from fuel oil by a Griffith representative. I make the…read moreswitch and purchased the new unit through Griffith. After my initial purchase of propane they raised my per-gallon rate considerably (by about $1 per gallon). When I called to discuss it I was basically told that the rate could not be adjusted. I feel that Griffith took advantage of me and I am now in the process of selecting another propane supplier.

would not deliver my heap because we owed 150 bucks on account even though we made a 100 payment…read morejust 3 weeks before heap said they could not do this but they do this to us every year why has no state agency looked into this holding our heap hostage because of a small balance wile we freeze and try to come up with money we don't have that's why we get heap in the fist place

Address listed is wrong. I wasted 30 minutes going there. Called the number listed on Yelp and they…read moresaid, "oh we weren't aware. We closed that location a year ago"

Last week my propane tank ran out. I called Hurley Bros around 8:30 in the morning and asked if…read morethey would be able to fill my tank with in the next couple of days as well as help me turn my gas back on since I had it turned off. The gentleman on the phone asked what time I was available that day and since it was my day off I told them whatever tim was convenient for them. They told me they would be there later that day. The service man was at my door with the tank already filled by 9:15 am. He they proceeded to turn it on and help me light the pilot light. I couldn't believe how fast they were. And even though I had nothing to do that day, they made sure to not keep me waiting around all day.

Clean place, machines work as they should. I spent 35$ on wash and yet no restroom. Friends is…read morebetter but very busy, for a good reason.

Never again! I used 3 washers and had clothes ruined by bleach in all 3. An other customer also…read morehad clothes ruined in the 3 washers that she used. We both reported the incidents to the store clerk. The clerk called the owners, Robbie and Christina, and was told, "It's not our liability. " They were not concerned with our issues at all. I would recommend finding an other place to do laundry, get a carwash or gas. The money grubbing owners do not deserve your business. Definitely two thumbs down.

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

Bourne's has been great and reliable. Not only when my furnace broke down mid-winter they had one…read moreof their guys out within hours of my call. I'm also on their Auto-delivery program and contract for both propane and oil, and must say its a worry-free service. They fill-up during the winter, never have to check my tanks, they take care of it. Truly 5-star service and deliveries. Highly recommended.

Granted it was a while back. however it's the same owner. I…read moream a retired oil burner tech. And was living in Waterbury VT.i stored some of my tools in the basement of a rental unit the Bourne's serviced. A 500. 00 test kit and a vacuum .I went down to get them. One day.amd they were gone . I went to the boiler room.not there. I saw a new service tag on the boiler.it said Bourne's. I went to Bourne's.and Mr Bourne. Said I was accusing him of stealing I Sai no.not at all someone saw the equipment. And thought it might belong to them Bourne's. He got all pissed off called me a lie' r . I said I would let the police figure it out.less than a day later Mr Bourne called and said he had my vacuum.125.00 dollar item. But had no idea where my test kit was. How about that ! If you want this company in your basement.i wish you luck

Not sure why the hate. I have been with them for 10 years and I have never had an issue at least…read morewith their fuel oil. They used to do trash removal too and I never had an issue with that service either.

Bought a property with a tank from Adirondack Energy on it. From there, this rapidly turns into the…read moremost deranged interaction I've ever had with a business. Everything is fine for several months. Then I get a notice from my realtor about a message left with her from Adirondack Energy. I'm not sure why they wouldn't just put a letter in the mailbox, seeing as they would obviously know the address. How'd they even find the realtor? Apparently I need to contact them or they're gonna take the tank next week. Only, I call and they aren't taking the tank next week, they're taking it today. Oh, but wait, it gets even weirder. Because of course this situation does. The previous owner noted in 12/5 that a sale would be going through, and there would be a new owner. Makes sense, as the account should be transferred. So why is the tank being removed? Just because the previous owner, who no longer owns the house, and disclosed there would be a new owner, asked for it to be removed. Apparently you can just ask other people's tanks to be taken out. I've never interacted with this company before, but like I said, this is the most deranged behavior I've ever seen from a business. Tracking down my realtor over this is some crazy stalker ex kind of behavior, not anything for professionals. Yikes.

They saved us in our rv/van! We called ahead and actually visited several propane fillers and no…read moreone would fill a fixed tank on a Sunday. The owner here said he normally fills about 9-2 on Sunday. It is next to a laundromat so you can also wash your clothes. Thank you for making it so we don't freeze!

We have been customers for some time now and we recently had a propane delivery where their driver…read moreparked too close to our house and ripped the security system wire.. when I first contacted Erin it sounded like it might be taken care of.. but she basically said that it was my fault because the driver wasn't able to get to the tank... the tank is probably 20 feet from our porch and nobody has hit it before because their drivers pay attention.. she was very snarky with replying with a "happy holidays " after telling us they won't fix it.. the cable costs $20 ish and probably $75 to get it installed.. they definitely lost long term customer and as you can clearly see in the picture that the tank was easily accessible my truck wasn't there at time of delivery.. don't waste your time or money with this company.. they will destroy your property and tell you to basically get bent

We have done business with Rowley Fuels for 35 years and they have always been reliable as our fuel…read moredealer and furnace tech/maintenance provider. Recently we had a catastrophic event due to flooding in our basement which necessitated getting a new hot water heater and a new furnace system. We had many interactions with multiple employees and all were extremely helpful in solving multiple problems. We ended up changing our system from oil to propane, mainly to get oil tanks out of the basement. We have since had mechanical engineers and a home inspector comment on what a beautiful job they did installing our new system. Very professional and nice people to deal with.

I had the pleasure of speaking with Laura today. Very knowledgeable and extremely kind. She was not…read moreonly able to help me with my questions, but also gave me advice on how to make my house more efficient. Amazing costumer service from her.

Horrible company! Check your rate per gallon because they charged me double what other Vermont…read morecompanies are charging. They will take advantage of you!