P&P never fails to exceed my expectations with fast professional service. Frank was my tech for my…read morelatest call and he couldn't have been kinder. Grease trap cleaned and all is well. I've been using P&P for many, many years and will continue to should another issue arises. Thank You, Billy B

Awesome. I can't say enough good things! Prompt, respectable and very customer oriented.read more

We had LaPlante on the schedule for a service but when we arrived to the house, we had an emergency…read moreleak. We called them and they would not come out for hours. When they came out they fixed nothing but charged us $295. The next day, the owner came over, gave me a general business number to contact and did not follow up with us at all but still charged us $198 for this visit, for a total of $507.79 for ignoring us for hours on the first day and coming by the next day and doing nothing. Avoid them at all costs.

After the original home visit to agree to the job, it took months of rescheduling to start the job…read more The men know how to install new plumbing, but the the hourly costs were astronomical. Ask for the hourly wages before hiring them.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

I was on vacation for a week and while I was gone my furnace died, pipes burst and flooded my…read morehome, when I got home it was a disaster and everything needed to be replaced, I researched and made an emergency call to All in One Moble Home Repair, Jeffrey and his service crew came over and took care of everything from start to finish and even dealt with my insurance company, I give him a 10 star!!!! Thanks again for everything All in One Moble Home Repair!!!!

Jeff really saved our bacon! He was hired to replace my roof, planning, skirting, front door, and…read moremaster bathroom renovation a couple of years prior. I was and am so delighted with the quality of the work performed, the rapdity of the works' completion, and especially the very reasonable prices charged for what amounted to a whole home refresh. Gove Jeff a call, you won't be disappointed!!!

Mother requested water pump service. Service was not completed, was told we had to pay for it…read moreanyway and they will not return to fix the issue. We have reported them to the Better Business Bureau. Do not recommend this service.

Roto Router was recommended to me by a business acquaintance. Nicole, was the first person I was…read morein contact with. I found her to be so incredibly professional, caring & considerate. She provided, for me, a source of great reassurance; as I was entering this new "situation". Chris is the person who came to my home to take care of the plumbing task. On a scale of 1-10, Chris is a 12 !! His knowledge & ability, to correctly do the job, is unprecedented (in my humble opinion). He patiently explained each of his steps along the way. The overall pricing is extremely fair. I was treated w/honesty & respect. Never once did I feel as if I was being taken advantage of. ROTO ROUTER ROCKS !!

I lost all water out of nowhere on the weekend. I hauled buckets of water out of my huge watering…read moretub in my garden to flush toilets and used melted ice for teeth brushing. We were filthy from working outside. One call to Spaffords, our original well maintenence people, and I'm not exaggerating when I tell you that they were in my driveway in 5 minutes. The problem was fixed and replaced in an hour by the nicest men you can imagine. I am so grateful it wasn't worse than it was, and I wasn't inconvenienced more than I had been. My Mom always loved Spaffords and advised me to always call them, and I always will. I am always taken care of with the utmost respect, and with a sense of humor I enjoy. I hope these young men get a raise because they are so much better than the contractors I have had in years! They do what they say they will do.

What a great company to do business with. Previous well contractor from Lamoille County had…read moreserviced our wells and water systems for over 20 years but nothing was ever done right, and they would have to make a return visit to correct their issues. At additional cost of course !! Spafford and Sons was called and within hours repaired our water system the correct way and at a reasonable price to boot !! Great crew of people working towards a happy customer the first time !! Thanks Spafford for the great job !!

Excellent job 25 years ago and another excellent job this summer (my driveway sits on clay). The…read morejob was scheduled for July 1st and 2nd, the hottest days we've had in many years. I fully expected Dan to call and reschedule, instead the crew arrived at 7 am and started work. I can't say enough good things about the crew - in spite of the oppressive heat, they worked hard, paid attention to detail and had a wonderful attitude. I highly recommend Wilfred Paving.

The good first. They do a great job. Very professional and well done paving and exactly per our…read moreestimate. The bad: Poor and undependable communication (by calling and talking to Dan, the owner) and Dan does not adhere to dates very well nor a promise to call you back if a delay. Our initial excavation for old asphalt removal and bringing in stone and prep for the base took longer then expected and ended up a 7-10 days late. Dan will say "he'll call"........but, don't hold your breath for that being on time and punctual. His business etiquette is a bit rough and may work against the grain for some customers. What was supposed to be a 2 week wait for the base to compact more through driving on it and the rain to help compact it and then they'd come to pave in 2 weeks, ended up a 4 week and 2 day wait. Bottom line is whenever they decide to show up, they do a great job, the crew knows what they need to do and each is in sync with the others, it all falls into place and they do it well, but, if you are one who wants punctuality and great customer service, and expect nothing less, do look elsewhere. But, if you are ok with some slack in when you'll get your project done and if it is going to be done on time and are ok with dates slipping somewhat, but, all that at a very competitive price for quality paving and a job that is done well, then give them a call. Bottom line is 3 stars for customer care and 5 stars for the excellent paving job they did for both the first visit for excavation and stone/base prep and for the paving a month+ later... = 4 stars over-all.

I can't say enough good things about Working Dog. Throughout the years they've helped me through…read moresome crappy situations and are always kjnd and professional. They aren't out to take your money and have given me advice and guidance many times. Their rates are fair and the work is good. Keep up the good job Working Dog!

Prompt reply & great service. Professional & great price. Highly recommend them for all your septic…read moreneeds.