Something as simple as changing the name on the account from Mom who is deceased to Dad who pays the bills anyway resulted in 5 days of back and forth an it's still not done. Mary Ann the initial representative said she needed to get help from her supervisor and then call back but never did and then subsequently was still unresponsive. According to April on the local service team 8024766641 they "don't have a manager" and if you complain at all they send you to a phone bank in India which is entirely useless. Prior issues with delivery delays for days left Dad without enough Propane in the middle of winter. Avoid this company at all costs. read more

HORRIBLE COMPANY. I've been trying to get ahold of someone to cancel my account and come get their fucking tanks for days. Every option you press on the phone, no one answers. I've been waiting for an hour for someone to pick up. Absolute joke of a company who doesn't give a shit about its customers. Avoid Amerigas, go local not corporate. read more

They filled my tank to 80% but it was short by 8% when I looked at the gage. That is 40 gallons. Wonder what tank got my 40 gallons? This was the second time in a row that they shorted my tank, NO more, don't do business with this company! read more

Avoid at all costs. It is either impossible or v-e-r-y time consuming to talk to anyone or t get a firm delivery date. Use only if you want incomplete generic automated responses or, after a long time on hold, a conversation with someone who cannot conform a date either. Three times Amerigas has bought my supplier and I have switched suppliers to get away from them. #4 is coming up very soon. read more

DO NOT do business with this outfit. They are totally non responsive and customer service is non existant. They just buy up small companies and raise rates. Get fuel from anyone but them read more

If i could leave less stars i would; 35 minutes on hold due to local office being "closed"; can find my discount code; 5-10 biz days for delivery; inept, horrible horrendous service; If you could burn cardboard, do that instead. read more

What an absolute sh!t company. I've been trying to reach someone by phone for a WEEK. Even if I try to report a gas leak, I still end up on the endless hold. Hopefully someday I reach them, so I can cancel my service. I'll start by not paying my bill. I'm sure that will get some contact going... read more

Have a substantial credit at this company....yet they have let me run out of propane on several occasions. Cannot count on this company when you have an emergency...they refuse to come out. Will be getting another company who I hope is more dependable. read more