My daughter is a student at SUNY Plattsburg, a mile or two from Rugar Self Storage. We rented a…read moreunit last summer, and had absolutely no issues. The owner put us on the wait list when I called in February or March, and let us know when he had an opening. I called early this year, lol. The units are outdoors, but it was as promised: a storage unit. We brought our own combination lock. Access was easy. We let him know when the unit was empty and had no issues. She kept a LOT of stuff there for the summer, from her fan to a TV to her boyfriend's snowboard. My only suggestion would be to list an email address on the website to make communication easier. Beyond that, I was happy.

If I could give zero stars I would. I won't even go into detail mentioning bugs and mold...The…read moreowner will violate his contract if you are out of town frequently because he gambles you won't come back to sue him in small claims. He says the remedy for his breach is in the contract, which is court.......and he steals your security deposit. He will make up any bogus claim to not give back your deposit, including drafting fake letters from so called witnesses. He will claim you let someone else use the property to store a few things of theirs, to justify breaching his obligations and keeping your security deposit. He admits there is no damage to the property but invents a reason to not give you your deposit. I don't know how Mr David Merkel sleeps at night taking advantage of tenants. Many people need and rely on in good faith the deposit they made and he steals. I Urge anyone who has unfortunately rented from him, don't pay last month's rent because he will never give your security deposit back. Get your stuff out and don't pay that last month. I have contacted the attorney general in NY to investigate him for a pattern of fraud. He hopes people won't bother filing a complaint especially if they are short on time or vulnerable. He is sadly mistaken. He will regret his unethical and illegal tactics. I will find ways to spread the word publicly and contact his current tenants via postcard or whatever means so they can be warned and can also know how to file complaints with the District Attorney in Clinton county and the Attorney General's office in NY.

Haul unwanted items. Very friendly and polite, they swept each area as it was completed. I'll use…read morethem again and recommend them to others.

Colbey's crew did an excellent job moving our belongings around and into our new home in Shelburne…read more they are reliable and careful. you cannot ask for more. I would recommend their service highly. Heidi And George

The owners are friendly & responsive. The units are very clean and the property is well maintained…read moreboth summer and winter months. Pricing is competitive with other companies in the area. I highly recommend Plattsburgh self storage over any other self storage.

New, clean units. Convenient location and reasonably priced. Locally owned & customer service.read more

Very helpful and friendly. Worked with my crazy schedule. They provided great customer service and…read morecommunication. Based on my personal experience I would highly recommend them.

The staff here was extremely helpful. They had someone to help attach the trailor I rented, and…read morethey helped with hooking up all the lights and making sure they worked correctly. Kritia was super nice and went the extra mile finding some highway information for me. Should I ever need to rent again, I will for sure go here.

Clean units that are in great shape. Staff is very friendly and helpful and the prices are very…read morereasonable.

Their name says it all. They are Top Tier! I've hired them twice for junk removal and to move…read morefurniture. Professional, friendly, VERY well priced, and very accommodating. I called and they could come within 2 days. I highly recommend.

Took a chance on them based on comments and reviews on Facebook to move my mom into a new…read moreapartment. After confirming the night before they never showed up and only reached out after I called, texted and messaged them. They were 'sorry' but a member of their crew was 'sick' and they could not do the job. THEY never called or reached out and left us hanging. DO NOT USE THEM!

I have had a storage unit on Cornellia Street for about 20 years now. The girls in the office have…read morealways been helpful and professional and I'm happy to give them a good review.

This is my second year renting a storage space for my daughter attending SUNY Plattsburgh. Both…read moretimes the process was very easy to reserve the first room was 5x8 and this room is 10x10 since more than one student will occupy the space. The manager Chasity was very nice and helped me choose the right sized unit. So far my experience has been great.