I've never purchased anything from these guys, nor have I ever paid them a cent. But if their…read morebusiness practices in sales are anything like their free customer service over the phone, I'm a fan. My pilot light was out in my gas log fireplace. I couldn't figure out the 3 step process to get it back on. I called Youngstown Propane assuming that I had a problem in the line and needed a repair. The guy that answered walked me through the process and it was relit in about 10 minutes. If I ever need anything propane related, this place will get my first look and will have an advantage. Thanks for the help.

These guys ARE great! We had purchased a fireplace insert from another local business and had…read morenothing but problems. The guys from Yo. Propane were wonderful in helping us figure out that the original company installed the wrong parts for running a propane tank. Not one problem since! We also recently shopped all over town for patio furniture and ended up back at Yo. Propane, where we started, because their prices were comparable to all others and customer service was impeccable! Highly recommend the business - it just goes to show why they have been in business as long as they have.

Best propane supplier in the tri-state area. Best prices and best customer service. You can…read moreactually call here and talk to a real person during buisness hours without waiting 30 mins. They've always kept me in gas while other companies weren't able to service anyone. Expert level knowledge about propane. I would recommend them to anyone. They don't charge delivery fees or any of the other fees you get with Amerigas/suburban etc. If you need propane service give them a call.

Just had a new fireplace door installed. John at YP was great to work with keeping us informed…read moreduring the process. The door is well made, sturdy and beautiful. Well worth the investment.

Not a good company. They work with the frauds from Tankfarm. Which means they charge 33% higher…read morethan others. They fill when you specifically tell them not to. And basically are terrible to work with all around. There are a lot better choices out there that operate with integrity. Do not use these guys.

Things are going along quite well. Being unable to get around very well, the…read morepropane keeps coming on timely.

Amerigas has a policy of 2 weeks out, in their busy season, which logically because its winter, and…read morepropane is heat, should be a priority to deliver in a timely fashion, which previous experience, were approximately a week wait time. My tank was at 30percent, they do not answer phones so tell you to use internet site, and when that failed and I used chat option, they did not reply to the request and so a second request after being dismissed by phone contacts,the urgent order, for a refill, still after3 days has gone unfulfilled, as indicated in last phone conversation. In that and other previous conversations, was said to require a 2, to 3 hundred, up front fee, but they were going to wave said fee. So, I will be at their mercy, a 63 yr old widow and my dog, in the upcoming minus digits of 2021. I will hire more dependable Company come the Spring season.

From the owner: Local AmeriGas Propane Office In Mercer, Pennsylvania…read moreAmeriGas Propane is committed to providing reliable propane services to the Mercer area. While walk-in service is no longer available at our local office, we remain dedicated to customer satisfaction through easy-to-use digital tools and robust support capabilities, giving you the ability to order propane online, pay your bill, or sign up to become a customer. Customers can conveniently access AmeriGas services anytime, anywhere, and can find answers to frequently asked questions by visiting our Support Hub on the website. Trust AmeriGas Propane for reliable propane service and dedication to meeting your energy needs.

Well its 9 degrees outside and after calling Klaussen Oil Co for a 150 gal. delivery @ a cost of…read more$479 they have yet to show up.They do however make a point of retaining your credit card and billing your account before they will even talk to you about delivery. I have been a good standing customer and would expect just a bit of comittment on their end. Not a chance,look if your understaffed I get it I'm not challenged but when I explained that I have zero fuel and am heating my 4 bed 2 bath home with space heaters they seemed to tell me their driver may or may not get me today,they just didnt know. I was thinking that maybee they could take some of that nearly $500 and get their driver a cell phone. Okay I'm still cold but I'm done now....

I dealt with them several times. At first they treated me fantastic I own my own tank so I would…read morealways shop around one time. I don't ask the price and they stick it to me so much for being honorable. It's unfortunate. I like to shop local. Lost this customer.

Great service and very customer friendly. Pricing is very competitive. Very good response time.read more

One star because I can't go lower. I WAS a new customer and wanted to do a $600 propane purchase…read more The customer service person was dumber than a bag of rocks, and the supervisor I was transferred to was trying to strong arm me. The sale was a credit card sale and I still had to do a social security # and credit report. Then she wanted my last address because first it was because I hadn't lived here for 6 months, but I have, then it was because I hadn't lived here for 7 months, but I have, and then it was because I haven't lived here for a year. I told her "No" that all comes up on the credit report. She said "I'm not fighting with you, we'll come and get the tank. I said "Come and get it". "Bye". OMG! Customer service is dead. Never in my life have I ever had to fill out a credit report for a credit card sale!

They give me the run around to pick up my tank, 30day's, 60 day's, 90 day's and then customers who…read moreneed propane are first because of winter. It set on my property for just shy of 1 year ,and my contract has been paid in full but they're sending me a bill yet. I feel I should have charged them a storage bill ,that means to me my bill is Paid!

Wait time on the phone 20 minutes and I am first in line. We have not used propane for 2 years and…read morewe are still being billed.

I needed to rent tables and chairs for my nieces baby shower in Moon Township. General Rental…read moreCenter was the closest option. I rented two six foot tables for food and drinks, four round tables that seated six and 25 folding chairs. The baby shower location was out of their delivery zone, but they rented Uhauls. I picked up the rental and Uhaul Friday morning. They loaded the table and chairs, which I appreciated! Everything was in working order. The tables had wooden tops, which we covered with tablecloths. I returned everything Saturday after the baby shower as I was heading home the next day. They had a drop box for the Uhaul keys. It was a simple process. The tables and chairs cost roughly $140 to rent and the Uhaul cost roughly $100. The Uhaul was $19.99 per day and .99 per mile. I would rent from this business again. The manager was friendly and the equipment met our needs.

I needed to rent AV equipment, staging and 60-inch round tables, required delivery from Cranberry…read moreto Airport @ 27 miles/30 minutes; unfortunately, this distance is outside of their delivery zone. What a shame that they could not accommodate my request.

Switched to Southall have no issues and never looked back. Best service when needed to plumb in…read moreour stand-by generator also when we needed professional work. You'd be foolish to use anyone else provided they're in your service area. Give them a call. Alex

The customer service of the woman working the phones in the office is rude, ignorant, and needs to…read morelearn customer service. I would never recommend them to anyone after the way they treat the elderly and even myself. Good riddance. Called Lictus and they were polite and caring. Was able to get something for the next day.