Well its 9 degrees outside and after calling Klaussen Oil Co for a 150 gal. delivery @ a cost of…read more$479 they have yet to show up.They do however make a point of retaining your credit card and billing your account before they will even talk to you about delivery. I have been a good standing customer and would expect just a bit of comittment on their end. Not a chance,look if your understaffed I get it I'm not challenged but when I explained that I have zero fuel and am heating my 4 bed 2 bath home with space heaters they seemed to tell me their driver may or may not get me today,they just didnt know. I was thinking that maybee they could take some of that nearly $500 and get their driver a cell phone. Okay I'm still cold but I'm done now....

I dealt with them several times. At first they treated me fantastic I own my own tank so I would…read morealways shop around one time. I don't ask the price and they stick it to me so much for being honorable. It's unfortunate. I like to shop local. Lost this customer.

We are 40 year customers of Southall Gas. Through thick and thin. Call at 30% and be polite. Pay…read moreyour bill within 30 days or use a monthly payment system. Things happen - one time we got to 5% so now we have a backup and one time the driver ran over our Landscaping -we fixed it and One time a driver got stuck in our driveway, it needed plowed Took 40 years and no repeats on minor offenses, that we could help remedy.

Driver was disrespectful sprayed propane at my dogs for barking . He should have gotten in the…read moretruck & left if he is that afraid of dogs What would he have done if I didn't catch him!! He had the nerve to say he won't stop the next time I said I know because you will not be on my property again. . I got a discount for what he sprayed & they wrote it as a leak !! Terrible customer service

Everytime I call to get propane delivered, this Kathy lady tells me I haven't paid my bill. I…read morealways have to provide bank records showing they were ALLWAYS paid on time. Her record keeping is atrocious at best. I finally left them and went to another supplier who knows how to run a business. If you need propane delivery, dont use this company unless you have time to waste checking bank records.

After 1 year of canceling service we have still not received our deposit back. Kathy has given us…read moreevery excuse in the book. I don't think this is the best way to treat a customer!

I cannot say enough good things about Moore Propane. The service, respect and kindness with is…read moresomething that impresses me every time. The Staff makes doing business easy.

Best response, best price, knowledge & friendly employees, great all around service!!…read moreDon't ever call Amerigas!!

Dave and the entire team at ProGas are top notch! Always friendly and courteous when I call or…read morestop in at the shop, very responsive, and take good care of their customers. I highly recommend them! Thank you Dave and Team!!

If you rent argon tanks from here they will add finance charge 5 days after they print the invoice…read more Date on invoice is 4/30/26, finance charge was added 5/5/26, did not show up in my mail box until 5/10/26. Seems rather shady way to treat there customers.

Best propane supplier in the tri-state area. Best prices and best customer service. You can…read moreactually call here and talk to a real person during buisness hours without waiting 30 mins. They've always kept me in gas while other companies weren't able to service anyone. Expert level knowledge about propane. I would recommend them to anyone. They don't charge delivery fees or any of the other fees you get with Amerigas/suburban etc. If you need propane service give them a call.

Just had a new fireplace door installed. John at YP was great to work with keeping us informed…read moreduring the process. The door is well made, sturdy and beautiful. Well worth the investment.

The Platinum Plus contract is awesome..for Ferrell. You get…read moreto pay a premium fee to pay 35% above market price for Propane. But luckily for the consumer it also comes with service and integrity that is on par with cable tv companies. If you choose them, you have only yourself to blame.

Please do not go to this business they are absolutely terrible.customer service is gross at best.i…read morecalled and complained about not getting as much propane as they they charged me for and they told me I was wrong and that they just jacked the price by two dollars in less then a week without telling anyone.apparently they have many class action lawsuit against them for many things including ripping off their customers and over charging.please do yourself a favor and go through someone else.

Ordered Propane for our home on Tuesday, December 26th at 10 am - was told by the representative…read morethat there would be a delivery to our home either that day or the next day. *No delivery Tuesday or Wednesday.* Called on Wednesday, December 27th - was told by the representative that there would be a delivery the next day or by Friday. *No delivery Thursday or Friday.* Called on Friday, December 29th - was told by the representative that there would definitely be a delivery by the next day. No delivery on Saturday - our propane tank is now on EMPTY!!!! Called on Saturday at 11 pm - was told by the representative - "no problem, we will get an Emergency delivery to you this evening". Received a Call at 2:30 am - "we can't deliver propane to your home due to weather conditions - but you can call the office on Tuesday, January 2, 2018"! We have been left with "0" propane since Saturday, Dec. 30th, 2017! It has now been 5 days with no propane (my homes source of heat) and 9 days since we called in our order for propane. The outside temperatures during the last 5 days has been between 5 & 19 degrees fahrenheit!!!! What kind of service company would leave their customers in this situation - SUBURBAN PROPANE!!!!!!!!!!!!!!!!!!!! PS: This is not due to any payment issue on our end - our account actually has a credit - which means we have paid ahead - $150!