When my mother (in her eighties!) woke up to a unheated house during one of the awful cold spells…read morethis winter, she called Blue Flame. Steve called her back at 7:30 am and drove through a snowstorm on the Northway to get to her house by 9 a.m. He spent the time making sure she would be warm and he got the system running! He treated her the way we'd like everyone to be treated, and we are impressed and thankful. Thanks Steve and Blue Flame!

I just converted from oil heat to propane and contracted with Blue Flame for the purchase of…read morepropane gas. The Heating Installer for an Albany based company incorrectly installed a wrong part that caused high levels of CO2 to be emitted. Steve at Blue flame used an analyzer and his years of experience to detect the serious issue and red flagged and shut down the new system. We called the installer, with Steve getting on the phone with them. After the heating company came twice more the problem was fixed. In the mean-time Steve on his own time called my wife and I, concerned for our well-being. Steve also showed up at our house after the problem was deemed corrected by the installer to make sure it was safe and properly setup. Now that to me is well beyond customer service. Steve and every blue flame rep carries a CO2 analyzer with them, even though the unit is costly, because per Blue Flame to properly check a system install without it is cutting corners and creates too high a risk for the customer. Thanks to Steve and Blue Flame for their diligence and caring! Rich

I was in need of propane and was guided to Bove fuels by an acquaintance. Being a "Yelper" I turned…read moreto my fellow Yelpers for guidance in using this recommended supplier. Because I am a user of Yelp, I am aware most reviewers of businesses that are not restaurants, will only post reviews if they encountered negative service, it's yelper, err, human nature. Because all the reviews were negative and dated, before making a final decision, I called Bove. I explained my reservations to do business with them based on the reviews I had read. I was put in contact with Mike S. who called me almost immediately and set up a convenient time to discuss my concerns, in person. To be honest, I was thinking, oh great, they're sending me a former used lemon car sales man to convince me to give them try. Upon meeting Mike S. I immediately assessed he was an honorable person and he genuinely and frankly discussed the Yelp reviews. He stated "give us a try and see why we have been in business for xx years". I forget how many years he stated. I will update my review if needed, but currently I am quite happy with the service I am getting from Bove Fuels. I would suggest giving Bove a call if you have concerns based on these reviews. ---- Review update I have now been with Bove fuel for over one year. In that time I have had multiple deliveries, all automatic. I was contacted recently to remind me to unlock my back gate which I had a carabiner(climbers hook) affixed and had forgotten to remove. Driver stated he would do other runs and return later if gate was locked. Another call was due to my contract expiring and I overlooked the renewal letter. I called and Mike Sullivan was again very helpful in this matter. Looking forward to another year with Bove.

A few years ago this was a great company. They changed to some kind of new software or system…read morechange and automatic is always messed up. Fortunately I will be moving soon, and so happy I will not have to deal with this company any longer.

I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

I absolutely love Stewart's. They have a really good variety of dairy products and at really good…read moreprices. Usually have no issue with parking and the employees are really nice.

From the owner: Come visit the Fort Edward Stewart's Shops for a quick, one stop shop! Stewart's Shops is an…read moreemployee and family-owned convenience store chain located throughout Upstate New York and Vermont. The company is best known for their conveniently located gas stations, freshly brewed coffee, fast food options, and locally sourced milk & ice cream as well as ATMs and free air at most locations. Stop by today!

One of the more expensive propane companies, and you have to sign a three-year contractread more

Rude. Austin is a hot head who got very upset when asked for transparency on pricing - and…read moreliterally cussed me out - and I was a current customer. Avoid! They are selling a commodity and the differentiating factor could be price or service and they are not competitive in either.

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

Contract from July 2025 to June 30 2026 pre paid large quantity of propane in North adams,owner…read moreRichard coons of 1st propane, here's the dishonesty of MR COONS,I had residue of fuel left in pre pay on March 30 I ask to just deliver balance of propane I paid for to be delivered owner says I'd rather send to check I said ok thats fine and I ask to take me.off automatic delivery on the 2 accounts, I received screen shots of that auto off. On or about June 4th owner had propane delivered without my permission and has nerve to send me bill,obviously im not paying it. Mr COONS AND HIS COMPANY FAILED. BUYER BEWARE

After trying 2 local companies, someone referred me to Galway Co-op. I've been with them for over…read more7 years and have referred 11 of my friends and clients who have been nothing but thrilled over the prices and reliability of our propane.

The owner of the co op is the rudest person. It was never communicated to members that the option…read moreto renew with a card is no longer available, when voicing my opinion simply that it was super inconvenient and I was thinking about not renewing because of it, the owner became angry and rude for no reason and let me know I was no longer going to be a member anyway, for having an opinion. After CLEARLY stating it was the opinion of other customers that made them do away with the card option. There are many other propane carriers with cheaper prices than you get with the co-op that I will happily be changing to, as the owner then state enjoy paying Ferrell propanes high prices, he apparently only backs his partnership when you're part of the co-op, which I reported to Ferrell and advised it was due to them, that I was cancelling. The owner let me know others would find my bad review comical. If you want to pay a yearly membership fee, get spammed with emails that you haven't paid when you did, deal with a rude business owner, pay mediocre pricing, and risk having your membership taken away for having an opinion, join the co-op, seems he even takes membership away if people comment on Facebook and hurt his feelings. Owners sensitive, short fuse, and all around terrible at doing business with.

Pros- Offer price…read morecap of 4.99 Easy access to manage account by APP Cons Service is very expensive They charged the wrong price per gallon (regular price and not the cap price I signed up for) The ladies I have spoken to are not the friendliest Scheduled weeks out for any kind of service Back in the day people would sign on with a HVAC company and build rapport and stay with them for life . Now, you really need to shop around and go with who is offering the best program for that upcoming season.

Jason from Main Care Energy had the nerve (or was dumb enough) to send me this message: "After…read moreshowing the photos regarding your storage tanks to my brother (he does the installations), he had a suggestion. He did not think there was enough room for him to install in the same location. Due to height restrictions and duct work etc." Instead he suggested a far more expensive option. I had the exact specs of our space; also specs from both the manufacturer of the tanks we wanted and from a few other installers that we called for bids. So I knew he was lying.