This is a family run business that is really focused on their customers…read more The driver filling our tank smelled propane so he called a technician who was here within the hour to address a leak Very thorough, fast and friendly!

Great service! We just had our gas logs installed. Logs look nice. Everyone was very helpful and…read moreeasy to work with. They install Headmaster logs, which are locally made.

Excited to have Couch Oil Company expand to Holly Springs, these folks provide THE BEST customer…read moreservice and delivery is always on time from some of the most professional and helpful people EVER, we highly recommend this company and glad they have a more convenient location to service this area now

I was employed here with the company for quite a bit. I am incredibly disturbed by the treatment…read moreand unprofessionalism I experienced here while working at this establishment. The manager and other staff were often rude, drunk, high and most times aggressive while at work as I performed my job. After multiple attempts to resolve issues through communication I was yelled at, over worked and bullied. The customer service is very suspicious and often times leads to customers either overcharged or in some cases charging extra to cause hardship on customers. I highly do not recommend employment here or the purchase of any products. While I appreciate the opportunity, I was disappointed with the way I was treated and disturbed at the events that were unprofessional and very aggressive towards me in management approaches. This type of unprofessionalism made it difficult to do my job effectively due to the constant threats and mistreatment due to poor management. There are also roaches and rats at an alarming rate in people's storage units upon entering you see rat traps and I was a housekeeper constantly being told to work with extremely bad pesticides and I am currently five months pregnant. I hope the company will consider addressing issues as such in the future.

DO NOT USE THIS LOCATION - THEY WILL ABANDON YOU…read more Zero stars. This U-Haul location committed multiple breaches of contract and left us stranded during a cross-country move. THE FACTS: * Reserved a U-Box WEEKS in advance for a critical moving date * Day before delivery: Text claiming "mechanical problems" - delivery CANCELLED * Called immediately: Promised a manager callback that NEVER came * Next morning: Story mysteriously changed to "you didn't answer our confirmation call" * We were literally ON THE PHONE with them during this supposed "missed call" * The "mechanical problem" vanished from their explanation entirely THE DAMAGE: This wasn't just an inconvenience - they nearly destroyed our entire cross-country move. The "manager" was utterly useless when we finally tracked them down. Their blatant lies and contract violations have forced us to pursue legal action. THE ONLY POSITIVE: U-Haul's corporate customer service tried to help, but couldn't fix this location's catastrophic failure. THE VERDICT: Currently pursuing legal action for breach of contract. Save yourself the nightmare - use PODS.com instead. They rescued our move with professional, reliable service when this U-Haul location abandoned us. This location doesn't deserve your business or trust. You've been warned.​​​​​​​​​​​​​​​​

Updated review. Initially, my experience was good. The office was very helpful in getting me set up…read morewith a parking spot. Unfortunately, some things happened over the course of the following year that left me extremely dissatisfied. 1) The cost of my parking space doubled over my time there - owing to periodic "regional cost evaluations" - with $20 per month increases every couple of months. For what I don't know. 2) They pulled a stunt where they tried to slam on unnecessary supplemental insurance to my monthly charges. - First it was due to my 6 month policy renewal. It honestly did not occur to me to share new details, but they also did not make the requirement known until the day of expiration and then went ahead and added the supplemental insurance anyway without even offering a chance to rectify the situation. I feel the business could be more organized and flexible. Most people have their insurance and other bills on auto renewal and don't think about things like this. It is obviously done at the last minute and slammed on thinking the customer will not notice since the bill is auto payment - After sorting this matter out, they added the charges back again a few days later. This time it was allegedly for "an audit". After explaining to the office staff that they had already received and acknowledged the required insurance details, it was stated that they needed the entire declarations statement from my policy. This includes coverage details for property that does not pertain to my business relationship at all with Prime Storage. At the time I was caring for a sick pet with cancer, so I did not fight the battle and just gave it to them. Again the matter was sorted out with office staff and I thought that would be the end of it. - Then some time later, the charges appeared again. This time it was due to the manager allegedly "accidentally adding them" following the audit. So another conversation with the office later, the matter is supposedly sorted out again. - Finally, most recently the stunt with insurance started all over again with zero notice for requirements to update policy information before slamming in supplemental insurance. 3) The property is shaded, and during the recent snow and ice storm in January they did not do anything at all to treat or clear the main road going into the property. After a few days of melt / freeze, the snow had compacted to a sheet of ice making it extremely dangerous to enter and leave the property via the steep driveway. This was so bad, in fact, that while I was there returning my vehicle I saw another customer spreading ice melt trying to clear the driveway. I could barely enter and leave myself, and the possibility of an accident was very high as a result of this negligence.

Best storage place by far,was truly put to the test while, and a big thank you to the staff!!!…read moreFelix M.

I called the number listed on the web site, I waited 20 minutes and no answer. So i decided to…read moredrive over to the storage area. I went in to look at a 8x10 and 10x10. I wanted to rent the areas , but I wanted to see them first. The lady at the desk said she was not able to show them. A few other customers before me walked out also. I said I want to see the size and secure one today. She said she did not have access???? Come on ..... if you work there you should have access . If they are having problems of an employee not having access what about the clients that want to get in to their storage area and are not able to gain access ? On to the next place. More than one storage places here. Very disappointed. How can you do business this way.

Storage is storage right ? Well, I have been pleasantly surprised with my 1st-time experience…read more Starting with the several different sales and staff I have interacted with and the convenience & cleanliness of the facility. I would recommend for sure.

I was able to purchase a lovely table-top sculpture from The Sculpture Smith a year ago. Beaten…read morecopper in a steel frame, the verdigris is coming up nicely, and always gets compliments from friends and family. I love this piece! I'm hoping to collect more as the years go on. Thank you, Jason!

I found Jason on Etsy. I wanted a custom sculpture to fit in a specific location for both…read moreaesthetic and practical purposes (keep kids away from a ledge). Jason designed something for me based on work I liked from his website and shipped it to us in California. And we love the sculpture! It is unique and wonderful. Jason was great to work with too.

Unless you're a lifted-pinkie la-de-da sort of customer whose hands have never been dirty, this is…read moreexactly the kind of iron shop that you are looking for. The shop looks like it's been there long enough to know what it's doing and the guys there do too. I went with a cutting and drilling job in a piece of steel that was too heavy for me to do myself. And, I needed the work to be very precise. Bill looked at my metal, looked at my drawing, and a little while later handed me parts that were perfect. His price was very reasonable, too. Easy five stars.

They will rip you off! Do not use them! They will charge you for a whole month even if you move…read moreout! They are horribe!

Good Customer services. They answered all my questions. Gave me good information for future visitsread more