I had just gotten home from the hospital & called to make sure I had enough oil. My driver went…read moreabove & beyond to make sure my tank was full. With winter being as it's been, never so scared to be cold with an empty tank. I know Midway has me covered. Switched to Midway from another company who can not compare customer service wise. So glad I made the decision to change.

I can't stress enough how amazing this company is! They have the best customer service and they are…read moreVERY quick when you order oil! I ran out of fuel on New Years Eve in 2017 during a very cold stretch of weather and called them, they were at my house first thing in the morning on New Years Day. I just ran out of fuel again on a Friday night, the office is closed on the weekend, but I called as a "just in case", again, a truck was at my house within hours. When choosing something as important as your home heating provider, never settle for less than the fantastic service and prices that Midway offers.

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

Great people and a great help on used equipment. Greg and Bobbo really know their stuff.read more

Jason and Sylvia entered our home and went right to the task. Both were professional and…read morepersonalable. The job was done promptly with knowledgable process.

We just received our second delivery of heating oil from Palmer and was shocked at the price…read moredifference. I drive a diesel car so I'm aware of the price at the pump but there's always at least a 75 cents difference. This time Palmer's price was 3.949 before discount. The Sunoco here in Rochester pumps diesel for 3.899. That includes road taxes. So what goes on with the price now? The commodity prices are at 2.33 to 2.40 this week. Quite the mark up.

The thing that separates Simards from other delivery companies in my experience is that they put…read moreextra care into customer relationships. They will provide guidance on the state of your oil tank, for example. They are friendly, and timely with service. Highly recommend.

I have been using Simard for just about a year now and have had nothing but good reliable service…read more Everyone is so kind, they are always super quick filling up and it is always easy to call up and set up my next fill. They take cash, check, and card.

I have an account with this company, the condo association where I live has an account, so there…read moreare no other options for fuel delivery, I needed service. I've called twice. I talked to a human and was insured a call back. I never got one. I called again, left a message. I never received a return phone call. I called another company. While I was waiting for proulx to return my calls. A real, and reputable company answered the phone and I scheduled an appointment. Don't waste your time, there are so many BBB accredited oil and propane companies in NH. What business ghosts customers?

This is quite possibly the most irresponsible company i have ever worked with. I have been on…read moreautomatic delivery for years. They allowed my family and I to run out of propane on a 20 degree day in the middle of February! What is wrong with you people! I never write reviews, but be very sure I will make sure that this company is made aware of this problem to the fullest extent. Yes, there is a clear path to both my tanks and they are clear of snow and ice. No, I do not have any outstanding bills and they are always payed in a timely manor. Their excuse. My automatic tracker (that they installed and monitor failed). They did not tell me when but they did say that they were aware that it stopped responding. Now being on automatic delivery I never worried about it, had I been made aware of the tracker failing I would have been happy to check the tanks regularly. I was not given ANY notice of this. I do not want another family to have to deal with this irresponsible behavior. This company should be ashamed for not fulfilling their end of obligations to their customers. I will not be dealing with this company for another year. I refuse to go without heat and the ability to cook again because of their negligence.

I mainly buy pellets for winter I like them because their…read moreprices are reasonable, and they don't mind if you need to break up a pellet. other yards complain and are impatient - kind of like they are put out to do business with home owners

You tell me if I'm just waisting my time . I went to the store to rent a trailer . That was one…read morenight . The second night I came in . The store clerks couldn't figure out how to actually rent the trailer . Apparently the store manager did not do somthing to be able to rent the trailer . He had to call a corporate office . I was patient said I would be back the next night after work . On my way there for the third night I called them . Asked if everything was all set . They told me to come down . Got there passed the clerk said I have to use rest room . I came back the clerk was in the middle of renting the trailer not ME . Tractor supply at least Seabrook NH , has a lot of employment issues . All the way from the store clerks to the new manager . Which I have seen more than the fingers on my hand . Do your self a favor unless you don need any help in the store STAY AWAY . It will only leave you angry and frustrated

I had some service problems with my furnace; however, I found the service manager very…read moreaccommodating in solving the issues. They stand behind their reputation and corrected the issues. With the purchase of a new oil fired hot water heater, the office staff worked with me to set up payments. I wasn't billed for the installation until everything was fine tuned.

Not trust worthy , have delivery truck come to house when not ordered and try and say we were on…read moreauto fill up, I'm no

Awesome store Has…read moreplenty of great products for everyone at reasonable prices Def worth checking out

Went in for propane after 5 minutes of being ignored I asked to get tanks filled, and was met with…read morewe don't do propane until 5-5:30! Come back then

Very helpful, knowledgable staff here. Has that small town hospitality!read more

I stopped by to pick up some supplies to paint my place and could not have been more impressed. The…read morestore was spotless and the staff could not have been more pleasant and helpful. In particular, the girl working the paint section of the store was very knowledgeable and was more than happy to answer any questions I had about paint, primer and best painting practices. I'm a thorough amateur at this, so all of the assistance she provided was invaluable. I found the prices to be a bit higher than Lowe's/Home Depot but to me the service more than made up for the couple dollars I would have saved. I will be back.