I might be the only person that feels this way...However I don't like hearing from the 3 older guys…read morebehind the gun counter that they all handled my firearm talking about it like a toy. My unique, high dollar purchase doesn't give you the right to touch it. Check the serial number and put it back. If it's not yours then hands off. I don't know what they've touched and I doubt they wash up. I wasn't even rude during this transaction. I said thank you and have a great day and this old guy replies "no". Unprofessional! Buy elsewhere.

I think this store is under appreciated. While the service can be slow, especially around the…read moreholidays, it is probably the best option for the serious outdoors person in my area. Good selection of inventory, good prices, and occasional sales. clothes and camping are more limited, but hunting, fishing gear is excellent.

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

Bought Irish Setter Vaportrek hunting boots there 3 years ago. After 3 trips in the outdoors they…read moreleaked- both boots. I wasn't standing in water- hunting pheasants in frosty then wet November grass. I have tried 3x putting reviews on their site- but my review doesn't meet their standards. And it's been a #2 review, because the boots fit better than any other boot out there, and they look great. Maybe the Scheels manager never gets to see reviews or has no idea my reviews aren't allowed- but seems they do not care. I'd go back if they'd make it good. Otherwise, it's a great sporting goods store.

This is the epitome of awful service. I'm not sure if it is the standard ageism we get everywhere,…read morebut it is sooo hard to find anyone to help us. We came in this morning at about 11:00, spotted these Timberland City Blazers my husband fell for. Waited 10-15 minutes for someone to help, and every time we flagged either of the 2 employees, mostly playing on their phones, they'd duck and hide or go into the back. We walked around to look for the boots at other stores for about an hour, and after we couldn't find them, we came back to see if we could get some help a second time. Stood around for another 10 minutes this time, before leaving again to find them at Jordan Creek. To no avail, we came back to the store a third time. We stood around for 5 minutes and we were *finally* able to grab someone. When we waved him over, there was no greeting, just "what?". Absolutely ridiculous. We bought the boots because we couldn't even find the same color online, and we'd done our fair share trying to find a similar style/brand elsewhere today. After this, we'll never be back.

Wow, talk about lack of customer service. I spotted some sweet Adidas shoes on sale through the…read morewindow and since my shoes are working on a pretty good hole on top, I thought this might be it! They were on sale and they had multiple options.. So I asked the 2 guys standing around if they had these particular shoes in my size. They both kinda looked at each other like "you want help him?" Nobody was jumping to the opportunity to help me. Finally after pulling teeth one of them went to the back, I asked the other one how his day was going, and he kinda was staring into space and didn't even realize I was talking to him! HELLO am I invisible in here or what! Finally the other guy came out, and naturally the largest options they had were 11 1/2! I have wore adidas shoes in a size 12 since I was a freshman in high school I knew that is what I needed and these were not going to work. The guy kinda scoffed off when I said it was a no go. Bummed they didn't have my size, as the shoes were cool and at a great price, but man that service was not nice!

All fine and polite service....until you need to return. Read the fine print - not many stores…read morewon't accept returns anymore. You can get store credit, but many of their items are quite expensive and if you don't want anything else you may be out a good bit of money.

Any time I've been in Des Moines the last couple years, I've made it a point to stop in at…read moreFontenelle Supply Co. in the East Village area. I swear that I'm walking into a Portland Oregon shop (like Tanner or Machus) when I see the unique collection of leather goods, outdoor accessories (like Filson) and associated fashion (like waxed jeans from Red Clouds Collective of Portland). It's fun to look around and imagine the possibilities. They have their own leather shop in the back and they will do custom orders. I asked that take one of their passport holder designs and add a "flap and snap" feature to keep it all together better. That was done, mailed, and in my hands within a couple weeks.

Wow, I loved this store, a phenomenal collection of the best brands in active and casual wear…read more Literally, a dream stop for me! Liked the layout and customer service. Plenty ty of parking. Staff gave me space. Multiple dressing rooms. Locally owned. Among the brand names: Vuori, Hola, Smartwool, Setup, Toad and Co, Keen, Tilley, Sorely, Patagonia, and Kohl. Liked their sunglasses display too! An immediate must visit every season.

It is a good feeling when sales associates look up from their desk task, and each greet you with a…read morefriendly smile at best saying "May I Help You" or "Hello There." A kind gentle helped me find a colorful fanny pack and another associate assisted with name brand jogging suits. The fabric, and the trendy look were of reasonable value with an awareness of our global warming utilizing vendors that are planet conscious who use recycled materials to make impressive joggers. I am waiting for more pinks, royal blues, or lively mint greens to jazz up my exercise wardrobe.

Tiffany was very helpful. She went on line to find exactly what I wanted and then located it at…read moreanother store and had it shipped to my home. I am very pleased.

Friendly and helpful staff! Great selection. Lots of Chiefs & Vikings gear! I found a hard to find…read moreSuper Bowl t-shirt! Go Chiefs!

My family came to take photos with the Easter bunny and once we walked in we were greeted by Kate…read more She asked my kids if they wanted to partake in the scavenger hunt of the month which was finding the resting white deer. It was a fun and my kids loved the experience.

This was a really neat Bass Pro Shop! They have the cozy feeling living room setting when you walk…read morein, a huge fish tank (of course!), and a very large selection of fishing lures/equipment! Also, their clothing section is rather large and had all the great prices I usually see at my local Cabela's! On top of that, they have a restaurant and bowling alley! Unfortunately we didn't have time to stop and bowl a round.

Whoa huge hat wall! Checked out this store to find a fitted baseball cap…read more Nice large store with all sorts of sports memorabilia and gear. Great location in the mall, original spot where the Disney store used to be (ha! If anyone is as old as I am to remember that!!!) and right by food court. Visited on a Friday afternoon. Surprisingly no customers were around. 3 employees standing behind the cash register counter. Looked like 1 was having lunch out in the open. (My immediate thought was...shouldn't you be in a back room/break area to do that??) One employee said hey. I guessed the area I needed to look but couldn't find anything. I asked for help after 5 min. But they didn't have what I was looking for. Stuck around to browse. No one else asked to help me or to help me find an alternative. Was expecting someone would be outgoing to help but they weren't. Maybe me lugging my 3 little kids with me seemed like a hassle to help. They probably don't work commissions so why should they waste their time helping a clueless mom??? I'll stick to buying online or finding another store that has employees who are helpful. Deuces.

They finished remodeling this store. After the much needed remodeling, the store is huge and…read morebright. The best part is it's now organized. They used to have it split between 2 store fronts. What I like is the amount to choose from! They don't limit what sports teams they have. The staff is very knowledgeable in when items come in. I was looking for KC Royals hats in a larger size and they could tell me when the new stock was coming in 3 months out. They have a huge assortment of novelty items. Lots of hats to choose from. They even have some custom signs and 3d cut outs of football fields. It's an excellent spot to pick something up for a gift.

Don't do it. My foreign exchange daughter bought a pair of wrestling shoes in October of 2025. She…read morehas worn them to practice and meets. THe soles on both shoes are falling off. Of course we don't have the receipt anymore because she's worn them and intended to keep them. We tried to return them to Dick's. They won't take back worn shoes, that's their policy. I get that policy, but these are clearly damaged, we're not just trying to return them, we need defect free shoes. So we were told to call adida to have the warrant taken care of. I called Adidas and they need a receipt to return them. I had to communicate with her parents across the pond, to get a copy of the bank statement for date, time and dollar amount. All that is in Spanish format, so I had to calculate euros to dollars, and figure out the time difference. I called the store back to find out I had to call corporate. I finally got a copy of the receipt. Then have to call Adidas back to file a claim. What a cluster F***. Do better Dick's. I won't be shopping there again. Scheels it is.

They do not stand by product quality they sell and tells customer to contact manufacture. The…read moreproduct was purchased under less than 90 days.