I might be the only person that feels this way...However I don't like hearing from the 3 older guys…read morebehind the gun counter that they all handled my firearm talking about it like a toy. My unique, high dollar purchase doesn't give you the right to touch it. Check the serial number and put it back. If it's not yours then hands off. I don't know what they've touched and I doubt they wash up. I wasn't even rude during this transaction. I said thank you and have a great day and this old guy replies "no". Unprofessional! Buy elsewhere.

I think this store is under appreciated. While the service can be slow, especially around the…read moreholidays, it is probably the best option for the serious outdoors person in my area. Good selection of inventory, good prices, and occasional sales. clothes and camping are more limited, but hunting, fishing gear is excellent.

We stopped here on our trip to Omaha. We grabbed lunch at the Greek restaurant, and had a place for…read morethe children to get some movement. The mall is nice. I wasn't sure what to expect with the reviews saying it's dated, but it doesn't seem to be (updated maybe?). It has a good selection of stores, and a place with rolled ice cream (intriguing, but sadly I didn't have the time to try it out). The restrooms were nice and clean. About the only strange thing was the kids play area, it was filled with young guys - mid to late teens, and about 8-10 of them. They seemed to be hanging out in there, and when we came near, they made no attempt to move. I hadn't planned to use the play area unless it was amazing (with a good slide, etc), but since it wasn't I wasn't too disappointed, but it was strange and there was really no room for anyone to go in and play with their children.

The selection of stores are limited. Most stores seem to be either closed or have no value to…read moreevery day retail life.

Was helped pretty much when entering store . Brand new store in Fort Dodge, Iowa. Hours are listed…read moreon website. Store is NOT closed or out of business

From the owner: Helping Customers "Get in the Game" with VALUE since 1937.read more

This place is a joke! I ordered online 5 different pair of mens pants. Called their customer…read moreservice line to find out why the freight was so ridiculously high. I was told the customer pays to have them shipped to one location then pays to have them shipped to the final destination. I decided to go ahead with the purchase they were all name brand and still less than I could find online. Here is what I received later that day to my inbox. JAXOutdoorGearFarmandRanch Your order has been canceled Order was canceled because we did not have enough stock to fulfill your order and your payment has been refunded. Really, all of them! What a waste of time! Maybe Learn how online sales and inventory control works before trying to sell products online!

Over all the years I've visited Ames, I've rarely travelled over to the West Side where Lincoln Way…read moresoon merges US 30. There's a now shuttered restaurant where my Sister had her rehearsal dinner and I sometimes passed Ames Surplus, which as it turns out has been folded into the 2-building complex that is called Jax Outdoor gear. The military surplus part of this store is not much more than a couple short aisles. Past that, Jax has loads of outdoor gear, fishing and hunting inventory, clothing, footwear, and even a corner for Boy and Girl scout supplies. It's all very high quality merchandise and a good value. I came in looking for some Carhartt pants, which they don't currently stock. I left very impressed and with a cool and nicely priced little Gerber knife. I found store staff to be friendly, knowledgeable, and helpful. I'll be back in Ames in a few months (or so), and I'm be sure to stop in again. I'm sure there will be new stuff to admire or goods that I missed during the last visit. And there's no need to drive all the way to Des Moines.

This is always my first stop for parts for reloading, building gun parts or gunsmithing tools. Not…read moreonly is their tech line helpful they usually have videos showing how to either use the tools or install the products. I would definitely recommend shopping their online store.

Terrible chat experience. I'm a first time buyer and FedEx could not read the label. After…read moreseveral attempts, they couldn't locate me. I chatted in and they said they couldn't do anything and I was welcome to file a claim once it didn't show moving through the FedEx system. It never did so I couldn't file a claim. This was a $19 item. The chat representative ended the chat before we were finished and I ordered the part from somewhere else. Will not be using Brownells in the future.

All fine and polite service....until you need to return. Read the fine print - not many stores…read morewon't accept returns anymore. You can get store credit, but many of their items are quite expensive and if you don't want anything else you may be out a good bit of money.

Any time I've been in Des Moines the last couple years, I've made it a point to stop in at…read moreFontenelle Supply Co. in the East Village area. I swear that I'm walking into a Portland Oregon shop (like Tanner or Machus) when I see the unique collection of leather goods, outdoor accessories (like Filson) and associated fashion (like waxed jeans from Red Clouds Collective of Portland). It's fun to look around and imagine the possibilities. They have their own leather shop in the back and they will do custom orders. I asked that take one of their passport holder designs and add a "flap and snap" feature to keep it all together better. That was done, mailed, and in my hands within a couple weeks.

One of the best Target stores I have visited across the Nation, and the resulting comfort allows…read morefor a positive overall customer visit. It begins with a spacious parking lot, and then you are in the midst of a clean, well-laid-out store that has elite customer service. It is a focal point, it's obvious, and it comes off sincere and consistent. Huge grocery section, lots of apparel, along with the usual Target options. An earlier visit had two staff members go out of their way to answer our questions. It is certainly positive. Thankful for staff member Merideth, who was particularly helpful when I ordered my first Egg White and Roasted Red Pepper food option at Starbucks for a good price. Her recommendation of adding sriracha was superb!

My friend decided to try on some vaseline BEFORE buying. He…read morewas planning to buy it! A lady decided to be nosy and snitch on him and an employee decided to make a huge deal as if he doing something distruptive or harmful. He began to yell at him to get out the store and my friend didn't have the chance to buy the product. His lips are still chapped!! She was either a Karen or completely BORED of her own life.

Lou was Great, Friendly and Professional, She answered all my Questions, and brought me up to speed…read moreon the latest Running/Walking Shoes, She measured my foot not only for length and width but also for arches and whether I needed a Neutral or a Stability Shoe, then She brought out Multiple Boxes and Brands of Shoes for me to try out in the Store. I bought a pair of Brooks Ghost Max 2 and was so impressed I brought my Wife in the Next Day to buy a pair of Shoes. Lou was not there so we were helped by Cody who also was Great, Answering all our Questions, measuring my Wife's foot and bringing out Multiple Boxes and Brands of Shoes for my Wife to try on and walk around in the store. I bought my Wife a pair of New Balance Walking shoes. Lou and Cody, two Exceptional Employees in an Exceptional Store !

I needed to invest in running shoes because of knee pain. I was nervous because I did not want to…read morebe pressured into spending a lot of money on something that would not help me. I had a great experience here. I was helped by a college runner who was extremely knowledgeable, patient, friendly, and not pushy at all. I ran with my new shoes today and love them. I will definitely be back for more running clothes, socks, shoes, and more.