WEBSITE LASHES ARE NOT THE SAME RESULTS YOU GET AND THERES A LONG WAIT AFTER YOUR APT TIME I had an appointment scheduled for 2:15 p.m, but Su changed it to 2:30-3:55 without notifying me. I still arrived at 2:30 on time, and she was working on another client, which led to an additional 30-minute wait. We didn't start my appointment until 3:00 p.m. Before we started, I asked if she would be able to complete my full set by 4:20 because I had another appointment right after. She confirmed that she could. However, after starting, she later told me she wasn't sure if she would finish and asked if I wanted to reschedule. Since I had already waited and needed my lashes done that day, I said I couldn't reschedule. During the consultation, when we were discussing curls and lengths, she told me to hurry up, which felt rude considering I had been the one waiting. I also showed her a reference photo from her own website, but the final result did not look like the picture, so I felt the photos were not an accurate representation. Overall, the experience felt rushed and unprofessional, and I was disappointed with both the service and the final result. I was a loyal client for over a year with her former lash techs who are no longer there and I'm surely not coming back after this experience. read more

Just got my eyelashes done with Nara and I'm very happy with them. Her touch was so gentle that I fell asleep. The recliner chairs go all the way back and are super comfy. I enjoyed the relaxing vibe. Lots of parking in front and in the parking garage. I'll definitely be back. read more

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Yesterday I had a lash lift with a tech that over curled (by using a much too small rod - this fact was confirmed to me) and over processed my lashes. I thought it looked off, but assumed it was just a bad tint. When I got to the car I realized my eyelashes were completely curled in a circle back into themselves. I reached out and Su was kind enough to get me in to fix them a couple hours later. I came in crying and worried my lashes were going to fall out, I was assured it was an easy fix and my lashes would not fall out so we proceeded. In the studio, the fix looked fine, certainly better than before. I was refunded. I think if I had the lash lift with Su originally I would've been pleased with the results and the experience as the studio space is nice. Unfortunately, 2 hours after the fix the lashes started to retain the shape of the first lift again. I reached out again asking what I could do as they had gone back. The text I received back restated what had happened, but did not offer advice. I tried to clarify with a longer description of what was happening and said I was asking for advice. I did not hear from her again. This morning I woke up to my lashes falling out in clumps and the lashes that are left have all broken in half. I'm devastated. I have been getting lash lifts for years and have never had anything like this happen. It is going to take a very long time for my lashes to grow back. I was assured nothing bad would happen in the correction and it was an easy fix. Again, I was refunded, but it's not about the money. My lashes are ruined. read more

I've been going here on and off for several years and today I saw Emma for a classic full set. My lashes could not have turned out better. The new location makes parking easy. Would recommend Su and Emma to anyone looking for extensions or a lift read more

After trying so many different lash places after I moved out to this area I finally found my go to! Emma is great as well as Su! Both ladies from my experience are excellent in their craft. Lashes last long and they look natural and lovely. Highly recommend! read more

I've been to many lash technicians over the years, and while I don't usually leave reviews, I really appreciate reading them--so I felt compelled to share my experience with Su Lashes & Nails. I came in for a full set of lashes and was impressed from the start. They were very accommodating with scheduling, which I really appreciated. The underground parking is a huge plus--especially on the Westside--and you get up to 4 hours free when visiting the salon. The vibe here is super chill. The salon is clean, neat, and inviting, with large, comfortable recliners that make the experience even more relaxing. Great music, too! Margarita did my lashes and I absolutely love them! I'm so happy I found Su Lashes. I'll definitely be coming back for my fills. If you're thinking about coming here, do it--you honestly won't regret it! read more

I am new to the area so I messaged this business asking if they had availability for a lash refill, and specifically if they could refill lashes from other businesses. They messaged that they could accommodate me. I was excited because they messaged me back so fast and I saw a lot of good reviews. However, when I got there they told me that they don't refill lashes from others. I said that I didn't understand why they told me to come in because I messaged them specifically asking if that was allowed. They proceeded to tell me that they could only accommodate me if I paid $100 for a removal and a new set. Su then scolded me for not asking the price. I tried explaining that I was shocked because I usually only pay $55 for a refill. Then she was very condescending and told me that in Hermosa Beach, nothing is priced like that. She lowered the price to $88, for no removal just a refill and I was confused because she told me before that all the lashes needed to be removed. The business also texted me saying that parking was free but I ended up having to pay. The directions were confusing because there are two level 2's. I understand that the cost of living is very high and shops have policies but I felt like this was an attempt to take advantage of me. If I had known that the lashes I had were going to be removed I would have waited longer, it is ridiculous to pay $100 for a 2 week refill. I am including the messages with this business owner and I hope that this is an opportunity for this business to improve their customer service. read more

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amazing service and very friendly. would definitely recommend. Very clean and comfortable environmen.

I came here for the first time today and I am absolutely pleased. I love love my lashes, Su did such an amazing job! Found my new lash artist. read more

I recently made a switch to try Su Lashes. I have now gotten my lashes done by both Jackie and Kelsey and have had great results. I will forewarn you that the new client promotion will be 1/3 less the lashes you would normally get with their regular fills. It is very easy to make appointments via Vagaro with plenty of time slots. Free parking with validation. read more

I love my lashes! Su did an amazing job! Ford time ever getting lashes done so at first it took me a second to get used to it. They're so cute! I asked for cat eye but my eyes are round and they go downward. read more

Su Lashes & Nails - Lashes, eyelashes - Eyelash Service Near Me - Hermosa Beach, California

Su was so flexible with scheduling and even let me pick the lash tech I wanted ! After seeing the reviews I really wanted to book with Kelsey. She was super friendly and we connected over a great conversation :) The place is located inside the building upstairs in a salon. It was very clean and cute. They have a first time promotion for $88, so worth it!! Kelsey did an AMAZINGG job on my lashes I am so happy with them!! I went to a festival with them and even got them wet within 24 hours but none have fallen out so far and still looks great!!! read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

My eyelash girl was on vacation and all my eyelash extensions had fallen out. So I found Su lashes on yelp and made an appointment with Kelsey. Kelsey is amazing! My eyelashes have stayed for more than three weeks ! I was so surprised because at my other eyelash extension place , they would fall out so quickly. I thought it was something I was doing . But with these new eyelashes, I'm surprised how long they've stayed . Kelsey knows what she's doing ! She does an amazing job and makes sure you get what you ask for . The salon itself is very clean and beautiful. I think my favorite is the comfortable chair you get to sit in . read more

Su is absolutely the best! I've been visiting her for about two years, and since my lashes are quite tricky to do, I can honestly say no one does them better than Su. The vibe is always so relaxing and spotless. The other lash artists are wonderful as well. I highly recommend!! read more

Kelsey! Was lovely she took care of my Lashes! It was my first time getting hybrid extensions! I got the new customer special she was kind enough to ask me my preferences in what I like and what I don't like for lashes! 10/10 with customer service! The music is relaxing and the seats are Super comfy! I will definitely be coming back! This place is definitely 5 stars! I have no complaints :) read more

Su Lashes & Nails - Hybrid by Kelsey - Eyelash Service Near Me - Hermosa Beach, California

They lasted a week and a half on my girl and she was having pretty bad allergies and irritation even tho I paid extra for Uv glue :/

I LOVED Jocelyn, the chairs (I slept and snored). She has a light touch and does beautiful work. My question now is: how do I break up with my lash tech of 11 years? read more

I just went for the first time a few days ago, and I will say that they use the most natural looking lashes. I'm super impressed with their craft and the retention of my lashes. The whole experience was comfortable and it's not much more expensive than my old lash tech--so worth the money! read more

Wonderful first time experience with Su! She was patient with me and offered her recommendation. I have thin and sparse lashes so we went with the hybrid set. She took her time with me and explained the process. She also gave instructions on how to clean and brush to help keep lashes lasting longer. I felt very comfortable and trusted her expertise. I booked appointment online and there's a discount if paying with cash. Her suite is on the second floor. You can enter through the Pavilions Plaza and go up the stairs across from the convenience store. I parked my bike in the garage (it said level 4) and when I was done, I went out to the garage and was on level 6, so took the escalator back down. Just a tip since I got kind of lost haha! It says Salon Republic in the front and she's Suite 40 to your right. read more

This is my first time getting lashes done after I stopped for so many years. Communication went smoothly and Su was very patient and provided suggestions based on my eye shape and my requirements. I am very happy with the result and highly recommend everyone to get their lashes done here! read more

Amazing service. I found my new spot which is closer to my home. Su is very professional and detailed. I'm so happy with my new lashes. I would be back for sure! read more

Jackie is very sweet and does a mini consolation on what you're looking for before starting the process. Definitely should book with her. Come her all the time and it doesn't disappoint. read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

I found Su through Yelp after creating a search project to find a new lash tech. I needed an appointment today, she was able to fit me in. Su was professional, asked what I wanted down to the length and curl preference. I'm fairly new to lashes so it's my fault I'm not sure which look I prefer nor how to articulate a natural look for me. Lol Her home based business was easy to find, plenty of parking and very comfortable recliner to receive service. I even received an after care kit. I will be returning for her professionalism and reasonable prices. read more

Su Lashes & Nails - Attempts to show full set hybrid lashes - Eyelash Service Near Me - Hermosa Beach, California

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Went here to get my lashes done for new years and Su did an AMAZING job! Su is very informative and really insightful in this whole process! I didn't really know what to get coming in, but she gave me a thorough consultation based on my eye shape. The lashes and whole process were so clean and I LOVED the end results! Thank you Su for making my experience so amazing :) read more

This place was unfortunately a miss for me. Was very excited to find a place in South Bay for a reasonable price. The special for new clients for hybrids is only 70% of the fill which I think is interesting to not offer the full set to entice clients to come back. After 2-3 days most of the lashes fell off and I have strong natural lashes. Disappointing having to pay $150 for something that didn't work. I've always gotten lashes done at multiple places so not my first time experience. The experience itself was nice but poor execution. read more

SuSu is amazing! Pleasant smile. Extremely patient! I hadn't had my lashes done in over 6 years!!! She was sensitive and understanding of that and she explained everything to me from the type of lash, the style and the need. I never experienced that kind of top notch customer service before! My lashes look a amazing. She was so gentle and efficient! I fell asleep! (Ooopsie). Susu made me feel like a special client! And again, I feel...beautiful.... Thank you Susu read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

Love, love, love my lashes! I've had lash extensions in the past but nothing compares to Su's skill set and retention! Su's space is comfortable and she makes it as enjoyable as possible:) I take good care of my lashes and they last and look good for weeks! Def worth it;) read more

Kelsey was amazing and had the most gentle touch. I usually go to my cousins to get my lashes done but they live an hour away. Many places I go to around the South Bay, it's either too much lashes at the end of my service or during my service their hands or not gentle at all. Kelsey knew exactly what I wanted and she served had my appointment at 10am and I was out in an hour by the way :) read more

Su Lashes & Nails - I used the promotion as a first time guest and chose hybrid. Lenses cat eye for those that wear glasses and have small eyes :) - Eyelash Service Near Me - Hermosa Beach, California

Beautiful lashes for prom!! Great service and perfect natural looking lashes even for those who wear glasses.

I finally found my lash spot. Su was wonderful. She was patient & listen to how I wanted my lashes. They came out exactly as I described them to her. When i've gone to other places my lashes hurt & the glue ends up in my eye. The entire process was so easy, comfortable & pain free. I can't even tell I have extensions. I can't wait to come back for a touch up. read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

Needed a booking last minute for a wedding Had mine and my sisters eyelashes done. Hybrid full and hybrid semi full. Eyelashes came out amazing!!!.. had a great experience will definitely come again read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

I used to trek all the way to SGV for my lashes but I've finally found a place in southbay I love! Jocelyn gave me exactly what I wanted. It's been awhile since I've gotten extensions and I'd forgotten what length/look I wanted but after describing what I was thinking of, Jocelyn totally understood and DELIVERED. She was so kind and friendly. Not once was I uncomfortable, my eyes didn't burn at all (this was a first) and she was incredibly efficient. So excited to find a lash place I love that's close by and someone I can trust. read more

Su lashes is so good! Margarita has given me perfect lashes every time that everyone compliments saying they look so natural, which is exactly the look I requested. Highly recommend if you are looking for quality and friendly service! read more

Kelsey doesn't just do extensions, she's a lash artist. I have sparse lashes with gaps and she painstakingly built them up layer by layer until I had all natural looking lashes. She was gentle and thorough and thoughtful. So glad I took a chance. She's a keeper! read more

Su Lashes & Nails - Eyelash Service Near Me - Hermosa Beach, California

Came here for the first time, very friendly and nice service! Su personally designed my eyelash based on my eye shape. Love my eyelash!

Loved my lashes ! Great retention as well imm going on 3 weeks and they still look great . The seating is also great cus most places use flat beds and this place used comfy couches :) read more

Love my lashes by Su! She did great job !!! I was too relaxed and highly recommend if you're in the area to come here :) they validate parking too! Thank you Su! read more

Su Lashes & Nails - Volume - Eyelash Service Near Me - Hermosa Beach, California

Su was great! Relaxing environment, very professional, helped me pick out and recommend what lashes will look good for my eye shape! I would highly recommend her work!! I'll include photos of first day, 1week and 2week retention!! Thank you again su!!! read more

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Excellent customer service and quality work Su offers. As a first time client, I was so happy with my results. I got the hybrid with dramatic lol and I can't feel them on my eyes, whereas I normally do. Calm environment where she works from, I actually fell asleep too! She's so gentle read more

Margarita was the lash tech who did my lashes. She was super gentle and so nice. It was a calm relaxing vibe in there. When I reached out, I did asked if they had lash glue/products for sensitive eyes. The glue didn't burn or irritate my eyes at all. Everyone was kind and very knowledgeable. I would recommend this place and Margarita was ABSOLUTELY amazing! read more