Wow this was a great experience and definitely glad I gave the salon a second chance. This time I…read morewas greeted again by a smiling face and offered a snack or beverage and told my stylist would be with me shortly and I could have a seat while I waited if I liked. Haley I believe and had a wonderful shampoo and conditioner followed by a great looking haircut that we discussed and agreed on. I have a follow up in 6 weeks for a trim

I had a wonderful experience here! My stylist was Kari. She is incredibly knowledgeable and…read moreexperienced--she guided me to the exact right products for my hair type. I absolutely love my new haircut and style. Highly recommend this place and her!!

My first time at this salon, I saw Katie Borges and she was amazing! The salon was also great…read more Everyone was very friendly. I have had bad experiences with hair salons in the past but this exceeded by expectations. Worth the price!

Amazing!!! Metropolis is the BEST- from the minute you walk in the door you will experience the…read moremost delightful people who will take every step necessary to make your experience perfect!! Shay Wallace is a master stylist!!

I have been going to Artana (owner) for manny years. My haircut was suggested from a guy in 1975…read morebut I was not ready to go from really long hair to above shoulder length. However, when I told Artana about the cut in 2000, she followed through. It has been the best haircut I've ever had. Sometimes I let it grow a bit longer but it still works well. The drawback in recommending Sheer Expectations is that they don't take many new clients right now. It's mostly Artana and her sisters that do it all.

I went hear twice several years back and had a good experience. But when I've tried to call…read morerecently , there is no answer ...Has the Salon closed ?

Just spoke to Zach/Zac/Zack (unsure of how to spell his name) but he was so unbelievably kind on…read morethe phone when talking about the possibility of an appointment! I'm DEFINITELY going to head in first opportunity I get. If this is the kindness I get on the phone, can't wait to be in the store.

A gift given by my daughter and a gift in itself. What a spa experience I had here. First time…read moredoing a massage and loved it! I was greeted at the front by professional and friendly staff. Shown the way to the changing room and where I could wait after. I was so comfortable changing into my robe and placing my belongings in one of the lockers. I proceeded to wait and have some tea. I was called by my massage therapist a bit later. I had a 60 minute massage and loved it. So relaxing and peaceful. The lights the smells the quietness of the space. Afterwords I did a body shower changed and enjoyed another tea before leaving. Wow! Just amazing. The ambiance of the whole place what can I say! I truly recommend this place and hope to come back sooner than later. Thank you.

I went here for the first time for a haircut and left with perfection on my head. All I had to do…read morewas show a reference picture of what I wanted from the front, back, and side, and Connie was able to give me the spitting image of the reference. The atmosphere is extremely friendly and will make you feel welcome. With 30+ years of experience, Connie will get you right.

Went there for a perm for the first time, perm turned out great, Thomas and Connie were nice. Just…read morewished my hair could be a little longer but thats just me.

Moving from my long time stylist in Colorado to South Carolina I was nervous about finding a new…read moresalon to take care of me & my teen daughter. I was fortunate to not only find a hair stylist but also an aesthetician (who provided sugar waxing services). This salon is the epitome of luxury, pampered, high quality services & products! Call a head of time, they are in high demand!!

I am new to Columbia and went to Ashley's Alley per the recommendation of a co-worker. I saw Keri,…read moreand I'm so glad that I did. She took my seriously outdated hairstyle (if you could even call it that) and updated it with a fabulous new look. She asked questions and listened to my answers, but also used her professional knowledge and talent to make my hair look better than I thought possible. She also told me how she was styling it so that I can recreate the look at home. For once, I feel like I have a cute hairstyle that I can maintain until my next appointment! The salon itself is beautiful. I was a little confused when I walked in and there was no receptionist. However, after watching people come in and out for a few minutes, I decided that the lack of a receptionist really worked well there. It felt more like clients were walking into someone's living room rather than a hair salon. The artwork was gorgeous, if you're into that sort of thing, and the location is perfect for anyone who lives or works in Columbia. Overall, a very pleasant experience.

I have been coming to see Tiffany for close to a decade now. To put it simply, she is amazing. Not…read moreonly is she incredibly kind, but she is also incredibly talented. If it takes you a while to find someone you trust, then you are like me (And very picky about hair). I highly recommend Tiffany!

I had always cut my own hair and I guess my wife said it was time for a change and to actually get…read morea professional cut. Tiffany cuts her hair and she loves her, so when she mentioned she also cuts men hair I gave her a try. I'm so glad I did. I felt so much more cleaned up (not to mention grown up). Great service, great cut!

Walked in and was told that they could take me in about an hour, a little longer. Brianna seemed…read morepleasant so I told her I'd be there than. The salon was very nicely decorated with fun art and stuff and chairs were in three different rooms, all full of customers. We walked down Devinr and made another spectacular find, The Devine Cinnamon Roll Deli. Wow, was it ever good. The Coffee was tasty and help yourself, and the menu had something for everyone. My sister and I had, you guessed it, a cinnamon roll. Gooey sweet and cinnamony, the roll filled the appetite for both of us. Sitting outside was perfect and before you know it time o get ack to the Salon on Devine. I asked Brianna if she could give me an Anderson Cooper cut. I was delighted that she knew who Cooper is but just how he wears his hair! A great cut, by a kind spirited barber, was a highlight for my day. HIGHLY RECOMMENDED!

If you want the worse customer service go to this place. 2 weeks calling to get an appointment,…read morefinally calls you back. Getting a sitter, running few minutes late, I have screenshot of the time. And the response, she cant take me because every 30 minutes blablabla. She thought I forgot her, well how about confirming an appointment like good places do? And her snippy comment about "good luck". Welcome to the South, where hospitallity means nothing. Her name is Tabetha. Avoid at all cost. Fellow military spouses do not support her, she as military spouse should know best, but she is just unproffesional!

Love this place!! Sarah is fantastic!! She listened to me when explaining how my hair is and the…read morehow I style my hair. She also did a fantastic job on cutting my hair. I've found my stylist and the decor is awesome!! Highly recommended

I've come here for the past five years and love my hair everytime I leave! All the stylists know…read morewhat their doing and work with you to help you achieve what you want. I notice they are packed... super busy all the time. I still stick with Christine primarily as I love her cuts and especially color. She's super experienced and just knows exactly what I want and what I'm asking for. Love her work and love her energy!! It's just contagious! She & they all work hard, there have been times they've squeezed me in and stayed past closing time to finish me up. I definitely felt bad but I just have to say they are dedicated to their customers. Beautiful work and well worth it!

I went to Paul Mitchell's shop knowing wanting to feel better about my look. Now I feel GREEEAT…read more Luis the stylist and Paul Mitchell School has given me the best style/cut of my life. I would recommend this location to anyone looking to be loved on and wants their groove back. Thank you Paul Mitchell, ColumbiaSC.

Today I visited Paul Mitchell Hair Studio looking forward to a relaxing experience with my sister…read more I requested a wash, deep conditioner, blow dry, and a twist-out. When I sat down, the stylist immediately began spraying my hair with water. I politely asked her not to spray my hair because I had specific preferences for my natural hair. I also asked if she would mind taking down my twists from the bottom up to help minimize frizz and breakage. She agreed, but after watching her remove a few twists, I realized the technique was not what I had requested. At that point, I politely asked if we could end the service because I didn't feel comfortable continuing. The stylist unhooked my drape, and as I handed it back to her, another staff member apparently observed only part of the interaction. I was then asked to go to the front desk. Without anyone asking me what had happened, another employee informed me that my service had been terminated and that I was no longer welcome to return to the salon. I was completely shocked and confused. When I asked what I had done wrong, no one could give me an answer. Instead, I was escorted to the lobby while my sister remained in the salon receiving her service, which made the experience even more embarrassing. Only after I had already been asked to leave did staff finally come over to ask for my version of events. At that point, I learned that an advisor believed I had snatched the drape off. That simply did not happen. The stylist had already removed buttons to the drape herself, and I was handing it back to her. The advisor had been observing from across the room and did not witness the interaction up close, yet a decision was made without speaking to me first. As someone who values healthy hair care, I believe clients should be able to respectfully communicate their preferences and even choose to discontinue a service if they are uncomfortable. That should not result in being embarrassed, escorted out, or banned from returning without an opportunity to explain what actually happened. Unfortunately, because of how this situation was handled, I will never return. I hope Paul Mitchell Hair Studio reviews how misunderstandings are addressed in the future and ensures that all parties are heard before making decisions that affect customers. If you are someone who likes to advocate for your hair care and communicate your preferences, I encourage you to make sure your stylist is receptive to your concerns. Every client deserves to be treated with respect and given the opportunity to be heard.