I was in town visiting and needed my roots covered and wanted some layers. Kayelee was adorable and…read moretook great care of me! She was so sweet and covered all the bases since I was a new client. The salon vibe is cool and in a great location with free parking alongside the building. Would definitely see her again if I go back for another visit!

After getting feedback and looking at the cut closer. Really not that happy with it and the lack of…read moredetail done with my neck line clean up and the fact I can't put all my hair in a ponytail is driving me crazy

Amazing!!! Metropolis is the BEST- from the minute you walk in the door you will experience the…read moremost delightful people who will take every step necessary to make your experience perfect!! Shay Wallace is a master stylist!!

My stylist left so they recommended two options for a stylist I picked Theresa and booked 6 weeks…read moreout. Suddenly, the week before my appointment Theresa would not be in the salon that day (kinda short notice but may have been unavoidable) They recommended Presley she's new, but they assured me she was excellent--checked out her IG looked good (she was a new stylist...my intuition was screaming NO)...went last Saturday she was messy with product, I had to ask to wipe bleach off my gown 3 times so it didn't ruin my clothes and she insisted I need a shadow root (I disagreed but she convinced me it created a more gradual grow out)....right before she ron es my color I felt like rubber bands were being pulled out of the roots and it was odd and taking longer than expected l-- but the color looked great and I was pleased. That evening I was outside at an event and when I got back to my car there were a Mohawk of broken hairs all standing up from my part and my scalp was red. After I washed and blow dryer my hair Thursday my entire top layers of hair are broken and stick out--no flyaways--broken fried hair oh and despite a good trim my ends are fried and the color Looks nothing like the day I left. I contact the salon they ask for pics and say it may be Tuesday before management can "review" ...they'd have to see it in person--but didn't schedule me?!?? Refunded my money and I begged them to tell me what to do now to prevent further damage (like a treatment or product) they basically said don't use heat--cool so I spent 200$++my hair is totally destroyed and it's getting worse everyday BUT as long as I never style my hair it will get better (these 1 inch broken hairs will take 5 years to grow to my current length)!! Absolutely appalling--they literally dgaf if all my hair breaks off and is ruined--Wow!! A refund doesn't fix what she did and they do NOT care-this is a crappy salon! Update they texted me today to tell me that because of my Yelp review they won't be able to service me anymore bc I made it very clear how I felt about their salon. This person actually implied me using a jot tool caused the damage!!! So, shockingly the son will not try to fix my hair or even pay to have color correction expert service my destroyed hair.

I have been going to Artana (owner) for manny years. My haircut was suggested from a guy in 1975…read morebut I was not ready to go from really long hair to above shoulder length. However, when I told Artana about the cut in 2000, she followed through. It has been the best haircut I've ever had. Sometimes I let it grow a bit longer but it still works well. The drawback in recommending Sheer Expectations is that they don't take many new clients right now. It's mostly Artana and her sisters that do it all.

I went hear twice several years back and had a good experience. But when I've tried to call…read morerecently , there is no answer ...Has the Salon closed ?

I can't say enough good things about Lindsay. She's truly the best! I trust her completely with my…read morehair and honestly give her full creative freedom every time I sit in her chair. Whether it's color, highlights, a fresh cut, or even bangs, she always knows exactly what will make me look and feel my best. She has an incredible eye for what works and somehow makes every visit better than the last. If you're looking for someone you can fully trust with your hair, she's the one!

Avoid this place at all costs. If I could give 0 stars, I would…read more I came in for a massage expecting a relaxing experience, but it turned into the worst massage I've ever had. My massage therapist was Tori. During the session, I noticed she kept removing one hand and then immediately using it again. While I was lying face down, I couldn't see what she was doing. Once I turned over, I looked up and saw her repeatedly rubbing or wiping her nose with that same hand before continuing the massage without sanitizing it. I found this extremely unsanitary and unprofessional. It completely ruined what should have been a relaxing experience. I've had many massages over the years, but this was by far the worst experience I've ever had. It has honestly made me afraid to ever book another massage because I can't stop thinking about the lack of basic hygiene I witnessed. I would not recommend this place, and I would strongly advise others to avoid booking with Tori.

Went there for a perm for the first time, perm turned out great, Thomas and Connie were nice. Just…read morewished my hair could be a little longer but thats just me.

I have been a customer here for 6 years. I feel that Connie and Thomas treat me like their family,…read moreproviding brilliant haircut and great relax vibe. What I found is Connie is a master to handle all kinds of design and solution related to hair. Reservation can be scheduled easily by text. TV and wifi are all available inside.

Moving from my long time stylist in Colorado to South Carolina I was nervous about finding a new…read moresalon to take care of me & my teen daughter. I was fortunate to not only find a hair stylist but also an aesthetician (who provided sugar waxing services). This salon is the epitome of luxury, pampered, high quality services & products! Call a head of time, they are in high demand!!

I am new to Columbia and went to Ashley's Alley per the recommendation of a co-worker. I saw Keri,…read moreand I'm so glad that I did. She took my seriously outdated hairstyle (if you could even call it that) and updated it with a fabulous new look. She asked questions and listened to my answers, but also used her professional knowledge and talent to make my hair look better than I thought possible. She also told me how she was styling it so that I can recreate the look at home. For once, I feel like I have a cute hairstyle that I can maintain until my next appointment! The salon itself is beautiful. I was a little confused when I walked in and there was no receptionist. However, after watching people come in and out for a few minutes, I decided that the lack of a receptionist really worked well there. It felt more like clients were walking into someone's living room rather than a hair salon. The artwork was gorgeous, if you're into that sort of thing, and the location is perfect for anyone who lives or works in Columbia. Overall, a very pleasant experience.

I have been coming to see Tiffany for close to a decade now. To put it simply, she is amazing. Not…read moreonly is she incredibly kind, but she is also incredibly talented. If it takes you a while to find someone you trust, then you are like me (And very picky about hair). I highly recommend Tiffany!

I had always cut my own hair and I guess my wife said it was time for a change and to actually get…read morea professional cut. Tiffany cuts her hair and she loves her, so when she mentioned she also cuts men hair I gave her a try. I'm so glad I did. I felt so much more cleaned up (not to mention grown up). Great service, great cut!

Walked in and was told that they could take me in about an hour, a little longer. Brianna seemed…read morepleasant so I told her I'd be there than. The salon was very nicely decorated with fun art and stuff and chairs were in three different rooms, all full of customers. We walked down Devinr and made another spectacular find, The Devine Cinnamon Roll Deli. Wow, was it ever good. The Coffee was tasty and help yourself, and the menu had something for everyone. My sister and I had, you guessed it, a cinnamon roll. Gooey sweet and cinnamony, the roll filled the appetite for both of us. Sitting outside was perfect and before you know it time o get ack to the Salon on Devine. I asked Brianna if she could give me an Anderson Cooper cut. I was delighted that she knew who Cooper is but just how he wears his hair! A great cut, by a kind spirited barber, was a highlight for my day. HIGHLY RECOMMENDED!

If you want the worse customer service go to this place. 2 weeks calling to get an appointment,…read morefinally calls you back. Getting a sitter, running few minutes late, I have screenshot of the time. And the response, she cant take me because every 30 minutes blablabla. She thought I forgot her, well how about confirming an appointment like good places do? And her snippy comment about "good luck". Welcome to the South, where hospitallity means nothing. Her name is Tabetha. Avoid at all cost. Fellow military spouses do not support her, she as military spouse should know best, but she is just unproffesional!

Would never trust anyone else with my award-winning beard! LOL. Seriously, Anna Hall has a gift,…read moreand the whole place just feels positive and comfortable.

Love this place!! Sarah is fantastic!! She listened to me when explaining how my hair is and the…read morehow I style my hair. She also did a fantastic job on cutting my hair. I've found my stylist and the decor is awesome!! Highly recommended

I am a guy and I am a big fan of Paul Mitchell. I had been to Sports clip and great clips for my…read morehaircuts. Granted, those are not some of the best places for haircuts, but I feel like 12 bucks for a haircut is a really good deal if you don't mind being there for like 1-2 hours. Really nice atmosphere and the students are really nice. The students are being trained and it does take time for the students to cut your hair. But there is a supervisor who is experienced that will check every student's work, or the haircut before the customer will pay for the haircut. For 12 bucks, you do get a cut and a wash. They wash your hair like 3 times and it is really refreshing. I do advice getting an appointment or just making a call before you walk-in, because they are not open every day. Strongly recommend.

Today I visited Paul Mitchell Hair Studio looking forward to a relaxing experience with my sister…read more I requested a wash, deep conditioner, blow dry, and a twist-out. When I sat down, the stylist immediately began spraying my hair with water. I politely asked her not to spray my hair because I had specific preferences for my natural hair. I also asked if she would mind taking down my twists from the bottom up to help minimize frizz and breakage. She agreed, but after watching her remove a few twists, I realized the technique was not what I had requested. At that point, I politely asked if we could end the service because I didn't feel comfortable continuing. The stylist unhooked my drape, and as I handed it back to her, another staff member apparently observed only part of the interaction. I was then asked to go to the front desk. Without anyone asking me what had happened, another employee informed me that my service had been terminated and that I was no longer welcome to return to the salon. I was completely shocked and confused. When I asked what I had done wrong, no one could give me an answer. Instead, I was escorted to the lobby while my sister remained in the salon receiving her service, which made the experience even more embarrassing. Only after I had already been asked to leave did staff finally come over to ask for my version of events. At that point, I learned that an advisor believed I had snatched the drape off. That simply did not happen. The stylist had already removed buttons to the drape herself, and I was handing it back to her. The advisor had been observing from across the room and did not witness the interaction up close, yet a decision was made without speaking to me first. As someone who values healthy hair care, I believe clients should be able to respectfully communicate their preferences and even choose to discontinue a service if they are uncomfortable. That should not result in being embarrassed, escorted out, or banned from returning without an opportunity to explain what actually happened. Unfortunately, because of how this situation was handled, I will never return. I hope Paul Mitchell Hair Studio reviews how misunderstandings are addressed in the future and ensures that all parties are heard before making decisions that affect customers. If you are someone who likes to advocate for your hair care and communicate your preferences, I encourage you to make sure your stylist is receptive to your concerns. Every client deserves to be treated with respect and given the opportunity to be heard.