Do not set your appointment without first booking a consultation to get a feel for your stylist and a clear understanding of how their establishment operates. I booked a blow out for $65 online and by the end of the appointment I was charged $135. I was in no way prepared to pay that and had no idea that services were being added throughout the appointment. My hair was washed and to my understanding conditioned and had a protein treatment I'm honestly not sure. After seeing my face the stylist comped a protein treatment service that I'm sure I needed but if I would have knew of the additional fees being added would have requested to come back when I had it in the budget to have it done. It ended up costing me $110 in the end again that wasn't discussed prior or during the appointment ... evidently I was charged for a trim, 6 snips of the scissors cost $45. I won't be back and wouldn't say don't go; however do your homework, as a first timer I would have appreciated being educated about the services being done or added beforehand even without a consultation. A brief conversation would have sufficed; unfortunately I had to learn the hard way hopefully so you do not have to. I don't think my hair even looked like a $100 hairdo but ‍ lesson learned. read more

Styles by Lisa - Was supposed to be a blowout but ended up being a flat iron - Hair Stylists Near Me - Charlotte, North Carolina

Karen is my daughters hair stylist. She gets the wash, blowout and press. She always does it it quickly and it looks amazing.

My 4 stars are solely based on my experience with the stylist Erin & the shampoo guy ( ). If I had to rate my experience when I came for a "FREE consultation " with Lisa I would rate the salon a 2 & 1/2 stars & all the stars are because of the look of the salon which is approachable & appreciated and the missing 2 & 1/2 have to do with the service provided by Lisa which was rushed, interpersonal & sorta rude & didn't influence my decision to try the salon. The best thing that Lisa did was walk me into the suite where Erin was located & her welcoming demeanor & customer service are the only reasons I returned. Now back to 4 Stars for Erin.. As a stylist & a personable person Erin is an amazing and as a natural hair enthusiastic I would greatly refer them to Styles By Lisa SOLEY to go see Erin. My twist ups are the truth & she is great with timing as I'm very inpatient & if u have an appointment I expect to be seen at that time & not be at the salon all day & night. Best believe you will get in & out with Erin. read more

Styles by Lisa - Erin is the truth.. Quick Twist Up Do after a deep conditioner. Very manageable & convenient. - Hair Stylists Near Me - Charlotte, North Carolina

The absolute best natural hair salon I've ever been to! I never have to wait to be seen, I love their online scheduling system, the stylists are on point and they are extremely clean and cautious. I'm glad I found this place, definitely a gem! read more

Came here for a much needed natural trim and deep condition. I didn't want a style. Dorje was my stylist, first she made me wait 20 minutes...I never understand when you have to wait and there's strict late policies for customers but not the same standard for stylists. She was rude during the whole appointment. Not once did she ask me about my hair and what I wanted out of the visit. It seemed like it was a burden to even do my hair. Finally they charge you $10 extra on top of your service for just shampoo! Will not go back. $80 for a wash a cut is ridiculous. Plus poor service. read more

I arrived on time for my appointment with Sherry, yet still waited over an hour for her to complete her current client. When it was finally my turn, there were several other ladies waiting and I had a feeling the stylist was going to be super rushed. Sherry didn't pay nearly enough attention to what I said I needed done with my hair. I hadn't been to a hair salon in over 6 years, since I had locs that I maintained myself, and since I cut my hair off, I needed a trim and cute style. Here's the T: Time Management- Terrible. Expect to wait a for looooong loooong long time. Basically plan nothing else for the rest of your day. Client Consultation-Very impersonal, very rushed, very ineffective. I requested that my hair be blown out before trimmed to ensure evenness, but do you think I got that? ABSOLUTELY NOT! Sherry went right in and trimmed my hair in its natural state and in the end, it was still very uneven! I was HOT! Also, I informed Sherry that I wanted a wash and go, but she suggested that coils would look cute and we should do that. I was like ummm ok if you think that's best. Do you think she informed me that would cost $70, which is like $30-40 more than a wash and go, by ITSELF!? ABSOLUTELY NOT! Okay..okay...girl breathe. The memory of that took me from 0 to 100, real quick. Styling-the coils were cute, however, at that point I was insatiable. I will NOT be returning unless it is Lisa herself, that does my hair. I've heard great things about her, however, she wasn't there and you know what happens when the boss is away. read more

Styles by Lisa - Hair Stylists Near Me - Charlotte, North Carolina

Greetings.... unfortunately the stylist (Norman) lost his concentration when he styled the back of my natural hair.... because there is no consistent uniformity (see attached pics)....he just bunched the ends together. Very disappointing; in fact, these same haphazard knots at the base of my neck began separating (they came a loose) the very next day. Notwithstanding, my best friend purchased this wash/cond/style appt w/Norman as a birthday gift - primarily becuz of the reviews others had posted on the salon's website & on Google - but somewhere along the way this stylist has lost his edge for consistently providing quality services. Please understand I was Norman's 1st appointment that day (8a) so there's no reason he shouldn't have been alert and attentive to his craft. W/this in mind, besides wasting $71+ I was saddened by the misrepresentation of services that are  being perpetuated upon our community (by 1 of our very own)! read more

I have been going to Styles by Lisa for almost a year now and I'm so impressed by all of their stylists! I let them completely have control over my natural hair because I've been having trouble taking care of it myself and they will always give you advice on how to take care of your hair. Here are some pictures of some goddess braids for a protective style by Jamila! She never disappoints. Ladies, if you're looking for a work style that will protect your hair and you want to have a break from box braids and styling, this is a great one! read more

Styles by Lisa - 4 goddess braids up in a bun - Hair Stylists Near Me - Charlotte, North Carolina

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Seyi was the best at cutting and coloring my hair.... For a Caucasian that has naturally curly hair, it is really hard to find someone that knows how to cut my hair. I recently came to Charlotte and finding someone has been a challenge to say the least. For some, it might be hard walking into an African American salon, but trust me when I say... It is a wonderful salon! Be prepared to spend $$$ for a cut and color..... Keep in mind, Seyi is Ouidad certified! Well worth the money!!! Feel free to ask questions read more

Styles by Lisa - Side - Hair Stylists Near Me - Charlotte, North Carolina

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Was scheduled with Lisa. After waiting 25 mins for anyone to touch my hair consult was seen and another client was finished. It was 2.5 hours before Lisa even touched my hair. Her assistants did all the other work including the treatment. I had questions about the treatment and was told I dunno i just know the steps of the process. Lisa actually did the "press and cut" I was there a total of 3.5 hours and there were 2 people and 1 consult Lisa was working on during my scheduled appointment time. I have not been to a salon that overbooks for 15 years-- for a reason! My time is valuable. At these prices and that level it is just unprofessional. There was a lot of heat used on my hair both with the dryer, hot comb and flat iron TWICE. she cut my naturally curly hair when it was bone straight. i wanted versatility, for curly or straight. I go between both. I'm not sure how it will look when I wet it again. But she assured me cutting it like that was fine. The other thing I will note: it was well past 9pm and her phone rings, she answers it on speaker phone right next to my ear. Someone asking "where are you? you gonna be done soon?" I've been to many legitimate luxury salons with senior and master stylists. This is not the level of service I expect. Tried something new, not sure I would go back. read more

So, I am more so confused if anything by this salon. I walked in to the salon for the first time asking for a trim (my curly hair was at my shoulders) and was told it would be more like a cut. "OK", I thought, that's not too much more money according to their website. There was no mention of the price/type of haircut (natural/designer/etc) that I would be getting. There was chit chat not pertaining to hair with Lisa while she was cutting my hair and she was nice but nice didn't make my hair look good. Nearing the end of my haircut, she put a product throughout my hair and set me under the dryer. It quickly became crunchy and FLAKY. I had to get out from under the dryer because I was just left there for too long with tons of heat blasting on my hair. Lisa offered to wash my hair and try again. I didn't have time to get it fixed. So at checkout she said she would take off "styling" and the "protein treatment" I received. The protein treatment didn't do anything for my hair anyways and I thought styling was always included in the price with a cut??? (confused) If it's not they need to clarify that on their website. So at checkout, I was told my haircut was a natural designer cut (confused) and that it would be $50!!!! Excuse me?? Now, I usually trust my curly hair only to a DevaCut, which this salon doesn't do & typically cost $100+ so the price itself for this cut didn't bother me but where was the honesty? Their website doesn't say $30 and up, it just reads $30, you know? Why didn't they at least tell me that before they started cutting my hair? So, they need to fix that ASAP. It's very confusing and not fair to the customers. read more

Styles by Lisa - These prices are nowhere near accurate. No price was mentioned until checkout where my haircut was $50 - Hair Stylists Near Me - Charlotte, North Carolina

I came in hoping to get a cut and style after a much needed COVID trim. When Laing the appointment, I noted that the cut was one charge, the wash another, and drying my hair another. I thought that was odd but hoped for the best. I went in and was out in 30 minutes. The stylist quickly washed me hair, snipped off half of my hair, not in any particular style and quickly blow dried. She did not style it as that too would have been an additional cost . So I walked out with half blown hair standing straight up on my head. No deep conditioner nothing that made me not regret just cutting and washing my own hair. read more

Lisa Fuller is amazing. She never tried to force me to do anything but made kind suggestions which I chose to listen to because she is extremely knowledgeable about natural hair. I love my cut! It looks amazing. read more

Styles by Lisa - Hair Stylists Near Me - Charlotte, North Carolina

Terrible attitudes from the stylist. Overcharging for simple basic styles. Would not recommend to anyone. Price always differs at check out.

Lisa is one of the best stylists I have ever had. I also bring my daughter here too (to Jasmine, who is great as well)! Lisa shows a great deal of care for my hair which is one of my most prized possessions (lol). I have really thick and healthy, natural hair and have loved coming here for the past few years. I was able to get assistance on the best products for my hair - which alleviates having to do trial and error with random products and wasting money when they don't work out. I now get the Design Essential's Strengthening Therapy System for my hair and it has worked wonders! It makes my hair more manageable, less frizzy, reduced blow drying time and now it's just not a pain to deal with at home. Great prices, quality service, and most importantly... very knowledgeable stylists who will help your hair get where it needs to be and/or where you want it to be! I love coming here. They are also very active on social media. I enjoy watching their videos posted on instagram and when they go live on instagram! I was able to ask Norman questions about products he was talking about and got a quick response! As I said earlier, I love coming here! read more

Started working with "stylist" Aisha. She was nice at first but her attitude changes once she is comfortable with you. She will over charge for appointments. She charged me $100 for a simple loc retwist and when I saw a separate stylist at the same location, and same service, I was charged $65 (as reflected on the website). I hope the owner sees this. No customer service skills whatsoever.. read more

Stylist Norman was super rude. Did greet me at all, smile, anything. Was not looking for conversation, but basic courtesy as you provide anyone who is spending money. He snagged my hair each time he used his flat iron and was rough. Total buzzkill and would not recommend this salon at all. read more

This is my second time going to styles by Lisa Salon I'm so pleased with my hair not only it looks good but it also feels good and smells wonderful! Kim Long was my stylist she installed my wig last time I went it lasted me more than a month even though I workout often. This time I got a perm and style she's GREAT with short hair I'm so in love with my new look!! Thanks so much KIM see you in a few weeks :) read more

Norman is the best! He's been doing my hair for months and is nursing it back to health. He's very knowledgable on techniques, he has great skills, and is funny! I love getting my hair done here and I highly recommend Norman. Updos, spiral rods, natural styles, etc. they are all amazing!!! He doesn't overbook and always starts me in time. He only suggests styles that would benefit the health of your hair as well which means he truly cares overall!!! read more

Go to styles by Lisa, their staff is very well trained and very friendly!! It's been hard for me over the years of going natural to find a natural hair care salon that was THIS good! I had Ashia and her assistant Dawn do my hair and they both were amazing. They answered all of my questions and gave me advice on how to do a wash-go at home. My services were a shampoo, protein treatment, trim and wash-go. The services didn't take long at all, I was probably there for about 2 hours which isn't bad. Would definitely recommend to anyone, and will be booking many more appointments!! read more

I went to Styles by Lisa three times. My first appointment with Lisa was great. I got a protein treatment, a cut and wash and go style. The only problem was when I rescheduled for another appointment it must not have been properly saved because when I arrived for my second appointment the receptionist had no record of my appointment. Lisa still accommodated my appointment even though there was no record of it anywhere. Mind you that when you make these appointments it's months before you can get another appointment especially with Lisa and I was excited to come back. My second appointment was great and I got the protein treatment and finger coils. I was never disappointed about her styling. My problem is that after my second appointment with Lisa I had not 1 but 2 appointments that were canceled because Lisa was going to be in LA. After the first cancellation I went to another stylist but I asked for a cut and she conveniently didn't do the haircut but maybe that's a good thing. After my second cancellation by Lisa I decided that I would not return to the hair salon. Sometimes people bite off more than they can chew. Lisa should think about the appointments that she already has scheduled in Charlotte before making appointments in LA. I'm excited to see her growth but don't forget the average people who are willing to pay premium prices for services by a celebrity stylist. read more

I had an appointment on Wednesday October 19th with Dawn Brooks. Which was my third time meeting with Dawn. She schedules me 3-4 weeks out and usually puts me down for a two-strand twist and deep conditioning treatment. I am planning to attend a wedding on Saturday. When I arrived to my appointment, I asked Dawn if I could get my hair straightened instead of getting a two-strand twist. Dawn rudely responded; "No, I don't have stuff set up for that and I'm trying to get out of here tonight." Having your hair straightened and getting a two-strand twist takes about the same amount of time to complete so I'm not really sure about why it was such an issue to switch styles. Dawn has control over her schedule, if 5:00PM was too late she should not have scheduled me for that timeslot. You should treat every client with the same courtesy whether they have a 9:00AM appointment or it's the last appointment of the day. Also, if a client asks for a different style that takes an equal amount of time to complete that stylist should be willing to accommodate. The only reason why I wanted to switch was because of an upcoming wedding that I'm attending. At the end of the day, no one ever wants to feel as though the stylist they're seeing is so rigid and not willing to have a satisfied client. I started coming to Styles by Lisa so that my hair would be healthy and continue to grow. I definitely will not be booking another appointment Dawn Brooks. Good customer service goes a long way! read more

Walked in to about service Which they didn't do But they were so helpful to get me to were in needed for my hair. I will make a appointment when I want my hair done. The shop was very clean and the ppl was so respectful. So until I get service I'll give them another star read more

Just left this salon after my appointment with Norman and I'm IN LOVE with my hair! The salon is very organized and spacious. Not the kind of Place where hanging there all day. Most importantly Norman is perhaps the best hairdresser I have ever been to!! He educates me on my natural hair and really listens to what my hair needs. I first went to him a couple weeks ago because my hair was too dry and he told me about the protein treatments...a couple weeks later my hair is moisturized and looking great! After years of going to really unprofessional and just c***** hairdressers I am so thankful that I found this salon. He even referred me to another stylist for my crochet braids. This place is PHENOMENAL. give it a try, you won't regret it! read more

I love my hair! I have been going there for years and they have never failed me. Very relaxed environment.

I found Styles by Lisa by doing some research online. I have mild alopecia, so I have a hard time finding a stylist who is sensitive to that. I went for a consultation with Lisa which was very professional, she took her time, asked questions about my scalp/condition, I showed her photos of my progress, the whole nine. She then provided me with recommendations and then I purchased some of the products she used on my scalp. One of the products she sold me had been used and I did not realize it until I got home. I emailed the establishment right away to let them know and even offered up photos. They apologized and said they would replace it if I brought it back to the salon. I did, they apologized again, gave me a new product with zero hassle and I went on my way. I have a second appointment scheduled in a few weeks and if it is anything like my first two experiences (though one of them was a mistake on their part), I look forward to making her my permanent stylist. read more

Horrible. First off I have 4c hair and when I initially did an online inquiry about getting my hair done I told them I was interested in a wash and go but wasn't sure if that was the best thing for my hair and I wanted some guidance since this would be my first time getting my hair done at a natural hair salon. Aisha who did my hair contacted me once - told me to send pics of my hair and she would let me know what would be best. Sent the pics - no response (should have been my first hint). Went to get my hair done - and my daughter's hair done - came out with hard crunchy hair that looked waaay worse than when I arrived!! Had us under the hair dryer forever and my hair is super short!! Hair full of product and no style the next day!!!!! Have to wash this mess out and start over again!!! Waste of my time and money!!! Never again!!!! read more

I'm a totally happy and satisfied customer, absolutely got more than I expected with stylist Betinna Butler. When I scheduled my appointment, I originally wanted a California Press, however due to threats of hurricane Matthew, I changed my mind and asked for a crochet style. I called the salon several times to ask questions and each time the customer service was outstanding. They were patient and answered all of my questions. On the day of my appointment, I had ZERO clue what style I wanted. Bettina discussed the process with me, showed me several different styles and very is knowledgeable. I've received so many compliments on my new style and I owe it all to Betinna for her creativity, skills and professionalism. I will be booking another appointment with Betinna. read more

Overall the treatment of the staff and stylist was good. They were courteous and friendly. However, I felt the styling of the hair lacking. I have 4A- 4C hair I was looking for a stylish cut. Unfortunately, cut and styling was meh, Definitely left me desiring more. I feel this place is "loose curl" friendly but not yet prepared to manage kinkier hair. read more

I must say that I had a great experience with "Styles by Lisa". I went in for a cut and shocking enough as I was explaining that my hair grows quicker in the top than around the asides and back ( though they had a decent length), Seyi suggested I trim the sides and accept where my hair grows the fastest at. I was good to go from there as the pictures I had planned to show her were just that. Brittany shampooed my hair and blew it out so that my cut could be precise (best wash ever). After waiting a few minutes I explained that I had another appointment and Seyi cut my hair, rinsed and styled my hair, and I even say under the dryer and few minutes. I was very pleased with my experience and will finitely go back. I liked how professional the salon was and lived the ease of making an appointment online. Thanks Seyi for a great experience! See you soon. read more

I have been natural my entire life, 37 years now! Its always been a challenge to get my hair straight and maintain it....the struggle has been too real. Until, I found this salon. I have continuously been impressed with the hair services here. I simply state what I want, and that's what I get. I take my three daughters and my mother here as well, and they love it! Not to mention, we drive right at 60 miles round trip just to sit down and relax here. So if you are looking for a great salon, come check them out for yourself. BrandieRae is awesome and tackles my mane effortlessly! Emerald does some of the best natural updos ever! However, the salon is filled with wonderful professional stylist! read more

Negatives- My initial call I spoke to the owner and explained that I needed someone who knew what they were doing - I wasn't sure if I was ready to go natural since my hair was shoulder length. I got a newbie who was nice as could be but was unqualified to cut hair. Since she botched up the cut another stylist had to takeover. Before leaving for the day, the newbie came to me 2 X's with the bill for her services. Yes-an attempt was made to make me pay for a botched cut - full price! I still paid one hundred bucks - $90 for services + $10 tip. It would have been 30 more bucks if Shay (sr. stylist) didn't intervene. I was there over 6hrs- my regular job is 6hrs - I did a double shift! Positives- The master stylist (Shay) did everything in her power to make things right. (I was surprised that the owner did not take the initiative.) Shay first took care of the emotions (I was heated y'all but calm); corrected the cut (as best she could); and spoke up for me to the owner requesting a reduction in charges. The owner listened to her employee, excepted her suggestions and was agreeable. I also want to mention that the newbie came over to observe Shay while she was correcting her mistakes. Suggestions- Always make the best first impression. It is a known fact that ALL women are sensitive and obsessive about their hair - especially women of color. Don't assume that we want less than what we requested. If the stylist is a newbie you should make that known up front. Do you think it's fair to charge high rates for newer stylists? That gives the impression that revenue is more important than integrity. Instead, select a "newbie day" and charge low rates that day. That will give the newer stylists an opportunity to build skills and clientele. Appoint and/or rotate senior stylists (that have an interest in management) to "occasionally" walk the floor to ensure customer satisfaction and quality. A proactive approach is always better than a reactive approach. You could have given me a coupon for my next service to make up for the inconvenience. Because of Shay I am willing to give this salon another try. My comments were meant to provide sincere feedback in order to improve the experience for both customer and staff. Thanks. read more

During the past year or so, I have seen two stylists(Ashia and Norman) at the salon and have been satisfied with the services received. However, during a recent visit for an appt with Norman, Lisa offered, but evidently forgot to let Norman know I had arrived, which resulted in my sitting in the waiting area for over a half hour. It would have even been longer, if I had not gotten a text and an e-mail from the salon stating I was a "no show" although I had been in the waiting area. I responded to the e-mail to document what actually happened and then approached the receptionist for an explanation. The only person to apologize was Norman, who was not at fault, because he was never advised I was in the salon. Luckily I was still able to get my hair done that day. A simple apology because she got busy would have sufficed. However, Lisa never approached me to apologize although she passed me as I was leaving. Lisa's inability to address the situation that she caused demonstrates to me that she does not value the customers that patronize her salon. Consequently, I will not be returning or spending any money there in the future. J. Black read more

Amazing shop with great people. The shop is always clean and there's always really good music playing. My stylist is always on time and knows what I want to do with my hair even before I open my mouth. Every experience at the shop has been fantastic, I tried a lot of other hairstylist and did not like the amount of lateness and unprofessionalism. Everyone here has been very professional and I enjoy going. read more

I randomly found this place and it has changed my life. I'm addicted to the creamy crack but once I let Robert do my hair I may be a convert. My hair was silkier and straighter than I've ever had. So in love and it lasts. I can't believe I'm saying this...but better than the Dominicans have ever done for me. A little more expensive, but worth it. My hair looks and feels so healthy!!! read more

I was referred and I was not empresses .. I went for a color and a press out.. Well the color was alright only because I'm a perfectionist and one side has more color than the other and she did not notice it. There are only mirrors in the styling room which was very annoying. Also on the blow/ pressing comb portion it came out great but it didn't even last until I got home. My hair kinked up within 1 hour of stepping out the shop. I believe she did not use enough oil on my hair. read more

My review is 5 stars for the stylist who knows haircare and what works to make you look your very best. Sheronda is the ultimate professional. She cares about your hair after you leave the shop. That was new for me. She recommends hair products to keep your natural mane strong and healthy. That will keep me coming back. Looking for a great look and a healthy hair regime give her a call. read more

Sharonda colored my hair today. She was very personable, educated me on how to maintain healthy hair and of course has me looking absolutely fabulous! read more

I went to this shop for crochet braids. ASHIA was my stylist. I felt like she has somewhat of an attitude if you ask for anything out of her normal routine. I don't appreciate an attitude. Won't be going back. read more

The staff at the salon were friendly enough. My daughter & I went to the salon together. My daughter's appointment was first. After two hours the only thing that had been done for my daughter was a hair cut & shampoo. She was still due to get color and style. She had to wait until someone went out and purchased the color. In the meantime our stylist Annette started on my hair. After two hours, I only had a trim cut & shampoo.. I am not sure what was going on, why she was so slow, but she kept walking around the shop. (I kept seeing her coming back with loose product in her hand - like maybe she was getting it from another station). The staff finally came back with the color for my daughter. We had already been there four hours (We both came at same time). It took another two hours for her to finish us up. I had my hair set on rods & styled. It was ok. My daughter received a tapered cut but was not edged. After paying $$$ she was told to go to a Barber to get it edged & shaped. Of course she was not happy and she did not like the way she processed her style. We will not go back again and do not recommend this shop. read more