I trust Kendra with my life. Bless this amazing group of people and their insane talents. I always…read morefeel like I'm visiting friends when I come in.

My whole family loves everyone at Punk and Poet! They do an amazing job and make you feel like…read morefriends/family. Thank you for taking great care of my kids hair all these years. We appreciate you.

I have been going to Berni and Jacque for over 20 years, and I have never been disappointed. I have…read morealways loved my cut and color. It truly is an experience from the time they hand me a cup of coffee, talk about what I want to do, give me a head massage while washing my hair, all the way through the color, cut, and style. I feel so pampered, and I leave looking amazing!

Excellent staff. Color and cut always perfect. The head massage while they are washing your hair is…read moreso relaxing. I Have used them for years.

I went in last week for a haircut by Laurel. I love my cut! While there we discussed color and…read morehighlights. Laurel walked me through what to expect and showed me samples depending on how my hair would lighten. I just returned from my appointment for root touch up and partial highlights. It's been a long time since I loved my hair. I love my new look! The highlights look natural and will help with maintenance. So glad I found Laurel!

I booked a Full Foils service online, which the salon's booking site clearly described as covering…read morethe entire head. I also submitted example hair color and cut photos through the booking site at the time of booking, which clearly show full-head highlights. During the appointment, the stylist, "Dallas" also verbally confirmed that I had specifically booked the Full (not "Partial") Foil service and agreed to provide it as booked. Despite this, I found out after the appointment, upon closer examination at home with hand mirrors, that the back and nape were not foiled at all, and that along the nape, the cut was uneven, choppy and didn't fall nicely. There was a very obvious, unattractive delineation between the highlighted and unlighted sections of the hair. This was especially obvious because the haircut was short and layered in the back. It became apparent to me that only areas that were immediately visible to me from the front, in the salon, had been foiled. The stylist was, therefore, dishonest about the service that he agreed to provide, and for which I was fully charged. Additionally, although I arrived early, I was forced to wait 30 minutes into my appointment slot while the stylist VERY slowly blow-dried another client's hair, with no explanation or apology for the delay. Despite this, I was very patient, polite and cooperative throughout the appointment. I politely contacted the salon, by email, within a few days after the appointment (well within their advertised 7-day adjustment window) and provided photos showing the incomplete color service. I didn't mention the haircut because I didn't want it further damaged and shortened if they offered to correct it. Their initial response was only a $20 refund offer, with no offer to finish the incomplete work. They also told me that I would need to drive to the salon (out of town for me) to collect the $20 refund. After several email follow-ups, the stylist eventually admitted to only providing "partial" foils and hesitantly issued a $140 electronic, partial refund to my original, credit card payment method. The process was unnecessarily slow, inconvenient and prolonged. Because of these delays, I was unable to schedule a correction appointment elsewhere in time for a holiday event that I was attending. The salon owner cited their independent stylist arrangement as limiting her ability to help with the issue, despite the salon's policy stating that they can override when necessary. The stylist, surprisingly, made a point of telling me not to book with him again in the future (as though I would), even though I was very polite, non-confrontational, and cooperative throughout my email communications and had done nothing wrong. I got the impression that he didn't like having to issue an honest refund and unprofessionally took it out on me. Takeaway for other clients: Carefully check the back of your hair (with two mirrors or photos) before leaving any appointment, especially for full foil services. Be prepared to advocate for yourself if something is missed, as resolution was not straightforward, correction appointments are not necessarily honored, and accurate and fair refunds are difficult. Be prepared for prolonged follow-up responses and to incur additional inconvenience and full-service expense to have incomplete services or unflattering results (at least from this particular stylist) corrected elsewhere. The post-service handling and overall experience, even by the salon owner, were very disappointing. Overall, I didn't feel valued or respected as a customer by the salon owner and this particular stylist.

My hairdresser who did my hair was amazing! The vibe is gothic yet modern, which is nice. The staff…read morethere are so friendly and knowledgeable! Their prices are always reasonable. This is my only go-to hair salon.

Vicki is amazing at what she does. She is very friendly and makes sure that the customer is…read moresatisfied. The salon is always clean and great staff.

When my mom was hospitalized for several days with a potential stroke earlier this month, this…read morecaused me to miss an appointment which I forgot to call and cancel for obvious reasons. Even after hearing the explanation and being provided the hospital paperwork, the salon still charged my credit card for a full service! I have been a client for years without missing a single appointment! Seriously?! Have a little empathy and compassion. I don't think that's the way to do business.

It's hard to find someone that can do short hair and I found Tanya! She did an awesome job…read morelistening to what I wanted done and my hair looks great. So glad I found her. She's my hairdresser now, I highly recommend her and the salon.

Ive been going to Sunni for haircuts for the last year. I get a dry cut, no wash no style, and the…read moreprice was $30. I called to make an appointment and was told Sunni was away for a long period of time but another stylist could take care of me. She did the exact same thing that Sunni did but charged me $90. $90 for dry cut in Oakwood? I was floored. No one mentioned prior that there was a price change or a new owner so I was caught totally off guard and had to whip out a credit card to pay. A lot of excuses were given but no offer to reduce the fee. Ive called and asked for the owner to call me but I doubt I will hear back because the whole conversation with the receptionist sounded very sketchy. I may have to dispute the charge to get anywhere with it. Be aware and beware of going here especially without asking a whole lot of questions. If I hear back Ill post an update. This is not a good way for new owners to start out. They will definitely lose my business and WILL NOT recommend them to anyone else.

I have never been SOOO disrespected or so shocked in my life!! This salon recently has had a new…read moreowner. I have been a loyal customer for years and come frequently. Super friendly hairstylist and Sunny is the best! Always gave me quality washes, cuts, and styles. However, today when I got charged more than usual, I asked why to make sure I wasn't being overcharged. They realized I was accidentally charged for a haircut too which I didn't get and thought it was going to go back down to my normal price but it didn't so I was confused. As the website said a different price than what was showing. When they explained it's because they just increased the price, I understood as I knew they got new hairstylists. Then I started to Venmo my regular hairstylist and out of the blew the owner said I could go outside and do that. Then she started yelling in my face and told me to get out of her store or she was calling the cops. Shocked, I started walking out as I was deeply concerned as she sounded like she lost her mind and the other customers waiting were shocked as well. From outside the door, I asked if I could still leave my hairstylist a tip as I didn't know what to do or react. The owner came out and called me CHEAP and told me if I didn't like to new price, don't come back eventhough I already paid and understood at this point. I was silent. Then she said to never come back. I was humiliated and sad as I love this salon and being a loyal customer, I can't come back all because I didn't want to be overcharged. I felt verbally attacked and I will stay clear of this owner.

I had a great experience with Amber! I did go into it nervous as anytime you're trying a new…read morestylist. My long time hair stylist moved out of state so I knew I had to find somewhere new. The staff was so sweet to answer my questions and help pair me with a stylist. I came in for my appointment with Amber and we hit it off well and she knew exactly what I was looking for with my hair. We went through a few photos of my hair journey and got started. The whole process was relaxed and comfortable. I loved the result and trusted her with the cut just letting her know length and that I like layers. I walked out feeling refreshed and fabulous.

Desperately needed a trim so I scheduled an appointment at OVO Salon West after it was recommended…read moreby neighbors and locals. I arrived on time to my appointment and was immediately greeted by the receptionist. The salon is big, bright and spacious. There are several stations. Shortly after checking in, Emily came out and brought me to her station. We quickly went over what I wanted then she got started. She washed my hair, cut it then blow dried it. I was "blown away" after she finished. It's been a while since I've gotten a blowout. My previous salon was different. They cut my hair dry, which I was totally okay with. I was very pleased with the outcome. My hair had not looked that good in a while! Emily was not only a great stylist, but she was also friendly and personable. I enjoyed chatting with her.

Absolutely the worst hair experience EVER! What's the purpose of a consultation if the services are…read morenot what I agreed to? I went home to wash my hair after my coloring/bleach and I just cried and cried and cried. This was supposed to be for my son's graduation. Ruined it. Went to my barber to try to FIX my hair and paid $45 more after I paid $200 at your salon. Went back to your salon to find out why they let me leave the salon looking INSANE the same day. I feel like I've been punked! Deer in the headlights from everyone. Asked to fix it and I explained timing was the biggest problem that I mentioned in my consultation so that was impossible for me to "fix it". No refund, no remorse, nothing! Waste of money. I can never trust a hair salon again. I cried so much my eyes are puffy this morning. I feel disgusting because I was robbed! HORRIBLE! HORRIBLE! HORRIBLE!

Lauren was great and my color was perfect my daughters…read moretold me I looked 10 years younger!

I was out and about and not near my home. I have needed a hair cut and style for months and…read moredecided today was the day. I found this salon on Yelp and with good reviews I decided to call them. They were completely booked (always a good sign) except one opening 5 minutes from my call (maybe my stylist missed their lunch time today?). I was 7 minutes away and they told me that would be okay. I was happily greeted by Corey who turned out to be my hair stylist. I had an idea of how I wanted my hair but Corey really put the finishing touches on my thoughts based on the shape of my face, etc. She took her time with my cut. I never felt rushed and we had a great conversation as we went along. I really loved the end result and would return to this salon in the future. A couple of unique touches of the salon is the use of vintage makeup vanities which I absolutely loved. It seems like it gives each stylist their own unique touch and takes away the sterile copy cat stylist environment of some salons. Great experience today and I recommend them. Another lady was there getting her hair colored and then styled as I was leaving. She looked quite amazing, as well. It was nice to see the stylists not required to wear masks, also.

I highly recommend Artisans and Evie is just the best! I've been getting my hair cut by her for…read moremany years and was so happy when she opened up her own salon. In fact, I drive from Marietta to Cumming just so I can get a cut. She takes time with you, she's sweet, she loves her customers and it's all so evident in the following she has. Go there! It's worth it!

Kirstin is AMAZING! She has always made sure my hair looks fantastic and she is wonderful to chat…read morewith during your time at the salon. She has done my hair for years and I wouldn't go to anyone else! She will help you achieve your hair goals and maintain the integrity of your hair at the same time. It is a process if you are making big changes with color and she makes sure to explain that, and she will make sure you have a gorgeous transition.

After always being a Great Clips / Super Cuts kinda gal I decided to try a real salon. I looked on…read moretheir website for same day availability and Maddie had an opening. I went in there wanting a drastic change and Maddie nailed it. She listened to what I wanted and made sure I was happy with it every step of the way. I'll deff be going back!