I WILL NEVER GO HERE AGAIN! I recently decided to try a different salon in my area and came across this one. Equally as convenient to my house, so I thought I would give it a shot. My very first visit was 6 days from the time of this review, and my second visit was today. My first visit I brought a picture with me, (the red nails below with jewels). What I was told was that they didn't have any gems and would not be able to do that. Perfectly fine. However, what he did on all of my nails was not what we agreed upon. (See second picture). Now I asked for the square shape, but that was it. He picked the color and did the rest. The manicure was overall okay, but not even close to what I was looking for. (Was going for more of a fall feel and got a more Christmas feel). What happened today was beyond belief. I came in with both of the thumb nails fallen off and my left pinky nail peeling up. I came in saying I wanted both of the thumb nails replaced and the pinky nail fixed, that's it. After a 45 minute wait time, I finally got seated with the same guy from before and asked me again what I wanted and again I said Replace the thumb nails and the pinky nail. So he told me to find my color that I had picked last time and handed me a completely different thing then what I had (handed me sns colors instead of acrylic). Then after about another 10 minutes we finally figure out what color it was. So he started the electric Dremel on the pinky nail and it was all going well, then he started on my ring finger and my middle finger! I stopped him and said "I thought we were just doing the thumbs and pinky?" And he said "Well you need a fill in." Number 1, I was in there 6 days ago, if I needed a fill in, something was done incorrectly the first time. Number 2, why would you decide to do more work than the customer asked for without making sure it was okay with them first? And Number 3, when I asked how much a fill in was, he told me $35, (Keep in mind I paid $38 for a full set). So I said well how about I just pay for the full set and get a different color and get something that I actually would like. So I pick out the new color and he starts clipping off the old nails with the cuticle nippers. After he gets a descent bit off, he grabs a nail form and slides it between the acrylic and my nail!!! OUCH. So I told him it hurt and jumped back several times and he just patted my hand and continued. Like seriously?! Then after getting all the nails off, he did the usual buffing and putting the forms on, etc. He's got the acrylic on and starting to buff them with the electric Dremel and ran over my skin behind my cuticle line! So of course I jump and tell him, it hurt and he patted my hand again!! So at this point I'm kinda pissed but I figure its not going to happen again and it'll be fine. I was wrong. He gets to buffing the other hand and did the exact same thing on my middle finger on the other side! Now this time I'm bleeding and I'm pissed. So he apologizes and keeps going. Later on he was using a nail file and was taking down the edges, he took the file off my nails and filed down part of his thumb nail and continued to file my nails with the same file!!!!!! Fast forward, its finally all over with and I get up to the register. He doesn't tell me my total but I'm looking at the pin pad waiting for it to tell me something. When the number pops up it says $43. (Remember, I paid $38 last time). So I asked "Why is it $43 when last time it was $38?" And he said "Its because I put an extra layer of gel on your nails when I was done buffing (What? That's a normal thing to put a clear coat on last, and he did that last time as well) So I said "Yes but you did that last time as well and it was $38. Another lady chimes in and says its because the old ones. "So you charged me extra to take off the old nails and didn't tell me?", to which he responded "yes." If I would have known that to begin with, I would've walked out of the salon, peeled them all off and came back in and would've not been half as painful! Needless to say, I WILL NEVER GO BACK! read more