Absolutely the worst hair experience EVER! What's the purpose of a consultation if the services are not what I agreed to? I went home to wash my hair after my coloring/bleach and I just cried and cried and cried. This was supposed to be for my son's graduation. Ruined it. Went to my barber to try to FIX my hair and paid $45 more after I paid $200 at your salon. Went back to your salon to find out why they let me leave the salon looking INSANE the same day. I feel like I've been punked! Deer in the headlights from everyone. Asked to fix it and I explained timing was the biggest problem that I mentioned in my consultation so that was impossible for me to "fix it". No refund, no remorse, nothing! Waste of money. I can never trust a hair salon again. I cried so much my eyes are puffy this morning. I feel disgusting because I was robbed! HORRIBLE! HORRIBLE! HORRIBLE! read more

They book themselves out so much that when you go in to get a hair service they take another client while you're still there , every time .. the blow dry is extra and by an intern that you have to tip as well .. the skills of the hair stylists do not warrant big city prices and ways of doing business .. do not recommend at all read more

Lauren was great and my color was perfect my daughters told me I looked 10 years younger! read more

Jennifer is the best hair stylist that I have ever used. She always makes sure that she never cuts too much of your hair and ask me exactly what kind of cut I want. She is also so sweet and kind. read more

I had surgery for a broken arm this summer, so I've had trouble fixing my hair and have gone months longer than usual between haircuts. I booked an appointment with Amy and she was wonderful. She devoted so much time and attention to my thin, fine hair. read more

I went to the salon to see if they could do anything with my terrible haircut I had had at another salon. I saw Amy who was amazing. She made my hair look perfect. The best haircut and styling I 'd had for a very long time. I could nt thank her enough . So glad I ve finally found the perfect hairstylist. Thank you Amy I will definitely be back. !!! read more

They're the best! I've went to several salons around Cumming and Alpharetta until I found this spot. This place has the best and I will always be a returning client! read more

This is a Great salon, with a friendly and helpful staff and my stylist, Val was amazing! I will definitely be back!

Elena ( blond balayage) and Jennifer (cut) was both absolutely amazing! Love my hair! Love the whole vibe of the salon.

Love Georgie! The best colorist for my hair. Convenient location close to 400! Professional color and cuts!

Excellent service and wonderful staff. It's always easy to book an appointment. I highly recommend Lebel Spa!

I've been a customer for 5 years and have had my hair cut by Veronica and Maria. I'm always pleased with the results and the scalp massages (included!) are heavenly. NO upselling, friendly, accommodating staff and excellent customer service! read more

I'd been going to the same salon for 6 years before making the switch to Level and I'm so glad I did! Brittany perfectly blended my color so it grows out naturally. Amy did my cut and I love the shape and movement. They were both detail oriented and made sure I was pleased before I left. And they're delightful people! Can't wait to go back. read more

I've been coming to this salon for years, and each appointment is amazing. Amy is my go to girl and she knows exactly what to do with my hair. I love her personality, and her skills are top tier. Very professional, very personable. I highly recommend booking an appointment here - you won't regret it! Thanks Amy!! read more

I came here for a blowout and my hair looked shiny and silky once the blowout was done. My hairstylist was super sweet and friendly. 10/10

Level Spa and Salon is extremely well run by two lovely women who create truly beautiful hairstyles while making you fell welcome and lifted by their company. They are extremely knowledgeable and gifted in their individual approach to each person's hair that they work on. They truly listen to how you wear your hair and what your lifestyle is like and then give you a hairstyle you can recreate at home. This is a wonderful business! read more

Level Spa & Salon - Long layers by Georgie and Andrea. Looks fabulous straight or curly too!! - Hair Salons Near Me - Cumming, Georgia

Jessica did an amazing job with my hair! I had quite a bit of damage, and I was amazed at how healthy and vibrant my hair looked when I left the salon! Highly recommend! read more

I've been a client at Level One for years and it never ceases to amaze me how I'm tune both my hair stylist and hair colorist are with me and my hair. They ask questions about how I liked my color and cut over the past six weeks to determine what they need to do for me at the appointment. The entire staff is friendly and helpful and go out of their way to do even the little things like offering a beverage, getting an extra towel, and sharing hair product reviews. They make you feel like a home away from home while making you feel beautiful! If you need a new place to try, I encourage you to give this team a try. They are truly my favorite people! read more

Walk out feeling and looking great every single time! What a great group of people running a great business!

Veronica has been cutting my hair for 4 years - I'm always pleased with the service, atmosphere, employees and my hair looks awesome!

I can't say enough how impressed I was with this salon and the stylists. I'm visiting from New York and won't have time to get a haircut when I go back. I was looking for a drastic change, and I definitely got one! Claire spent almost FOUR HOURS meticulously foiling every inch of my hair (of which I have a ton). Then, Claire and Crystal tag teamed my balayage, and Crystal did my cut and style. I was there for almost eight hours, and they accommodated me until past closing to make sure I got exactly what I wanted. I am so happy with my drastic change! My only issue is that, when I booked online, the prices were listed, and the balayage was $119+. I have a lot of hair, so I was expecting to pay more, but I was expecting, with tip, to pay about $250. The total, before tip was about $345. The girls who did my hair were absolutely incredible, and deserved a much higher tip than I was able to give, but I hadn't accounted for such a significant price difference when I went in. That said, now that I know what to expect, I'd absolutely go back again. read more

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Salon was amazing. Professional, knowledgeable and courteous. High end coloring, styling and waxing services.

Love love love this place! George-Anna and Andrea are extremely experienced and knowledgeable, and always take such great care of me. My color and cut are outstanding every time! Couldn't be more pleased! read more

I have been going here since they opened (and even before Andrea opened this place) it is the absolute best. All the girls here are fantastic and so sweet. My hair never looks better than when I leave here and I just cannot say enough about loving Level. I've been getting my hair done with them for over 10 years, I feel like that is testament enough! read more

Always a pleasant experience here! Nicole is so nice and easy to talk to. Just really good people at Level Spa & Salon.

I loved my experience here. Brittany did a great job with my color and Andrea gave me a beautiful cut taking into account my up coming wedding and how I want it to look in a few months. Highly recommend! read more

If I could give Nicole a 10 star rating, I would. She talked me through the whole process, going periwinkle to my natural color, and I was confident in my choice. She recommended good products (for my previous hair damage), and I left with the biggest smile on my face! I love the texture, color, cut, and I've already booked my next appointment. If you're new to the area or have no idea where to get a simple hair cut/a whole new hair color, go here! Thank you Level Spa Salon for an amazing experience! read more

Very disappointed in our experience here. My daughter came in to have some auburn highlights but instead they came out fuchsia. Came back to try to fix it and it turned cotton candy pink and had to pay for fixing it. Definitely not coming back read more

loved my first experience at level spa! got my hair done by val and she did such an amazing job! such a sweet girl and i definitely recommend 10/10 read more

I can't imagine getting my hair done everywhere else. I've been a client for more than 5 years. George-Anna is AMAZING and knows my style. It is important that your stylist knows your hair, respect your preferences and make suggestions when necessary. Everyone is friendly and helpful. Customer service is top notch here and I look forward to going back every time. Keep up the great work! read more

Brittany did a fantastic job on my hair! Everybody was so nice and I left feeling beautiful. Highly recommend!!

I drive from Marietta to go here and have been going since they opened. It's totally worth it. I'm not picky and are more 'adventurous' than most when it comes to my hair--it's just hair, people, it grows back! What I love is being able to go here and tell the colorist and stylist that I'm a blank slate for them. They draw from their experience, along with their continuous learning of modern trends, to create a masterpiece every time (they are artists, after all). I have never been disappointed and I get multiple compliments a week from strangers, either about my color, style or both. I keep a stack of their business cards in my wallet because I am asked so often where I go. You can't really go wrong with any level of colorist or stylist you see. My husband also goes here, along with my 4yr old daughter (they are great with kids, by the way) and my Mom has recently started going. It's nice because she can still get a great cut & color from the Jr level staff for a reasonable price (she's retired and on a fixed income). Everyone is very friendly. The interior design is sleek, modern and clean. And although the design might give you the impression of it being a "snooty" or "stuck-up" kind of place, that couldn't be further from the truth. Everyone is down-to-earth and accommodating. Oh, and I really dig the music they play. Really, I just can't say enough good things about this salon. I will continue driving a 90-minute round trip every 6 weeks to have this experience. read more

I can't say enough good things about the girls at level! Every single one of them work so hard and are truly passionate about what they do! I have been going to level for 5 years now and could never imagine going anywhere else! I always get compliments on my hair cut and color. They are the first place I've ever referred friends to for hair!! read more

Great experience! Brittany did a wonderful job on my daughter's thick curly hair. Other staff were very pleasant as well. Very good Covid protocol with masks and distancing. read more

Jordan is amazing. When I moved to GA from Nashville I tried out several hair stylists and never went back, but she has been cutting my hair for the past six or seven months and done a fantastic job every time! read more

Always a relaxing and refreshing experience with stylist that feel like old friends. Not only does my hair look and feel fab, they have taken all the necessary precautions throughout Covid times and are a bright spot in the midst of the abnormal. read more

I've been going to Level Spa & Salon for the last 6 years. Prior to that, I spent 3 yrs looking for a salon with good stylists who could do good my highlights. Finding skilled colorists is not easy. Everyone says they can do highlights but it's hard to find someone who can do it consistently. I highly recommend Level Spa & Salon. read more

I needed a quick fix to my attempt at a trim that left my hair lopsided. I didn't have a salon that I had previously been to in the area but remembered seeing this salon before. I went in as a walk-in and Nicole took me in and gave me a great style. I'm happy and relieved I wasn't going to have to see my mistake any longer. Thank you. I made an appointment - no more attempts at trimming my own hair again. read more

Won't be returning. First of all, scheduling an appointment for color and cut can be exhausting. Different "levels" of systlists and colorists. Some of the colorists don't do cuts and vice versa. So trying to find one of each in an affordable price range can be a pain; they even suggested coming in one day for color and few days later for the cut. Um...no. I won't go into all of the details, but the work was sub-par @ best. Prices for junior levels are decent for full highlight and cut, but there were a LOT of mistakes w/both. Highlights were uneven and bled and there was a huge thick line on the left side and a lot of small, thin lines on the right?! The girl who did my cut completely took every bit of volume and thickness out in a matter of minutes and it's taken me 4 months to finally grow it back out. Between the hassle of scheduling and the shabby work, I wouldn't personally recommend. Note, I did elect to choose "junior" level colorist and stylist but was assured the levels weren't based on "quality of work" but "time worked in the business". I don't like salons that make the customer choose stylist "levels". I want a salon where I know that every stylists is great and every customer will get a great cut/color regardless of the stylists they choose. read more

(Would offer zero but gave one star for owners listening to our complaint, agreeing what a mess this was and issuing us a refund. This is my first ever review written online for any business or service in my lifetime. I would hate for anyone to go through this.) Nightmare highlight appointment: My daughter has had health problems and worked tirelessly to preserve her hair she lost as it grew back in. It had grown in healthy and strong with a lot of hard work the last two years. She called Level to try a salon closer to us and asked to see a "specialist" in color for blondes. The young girl at the front desk put her with a stylist she deemed a "specialist". The stylist ended up being a fairly new stylist with obviously not much experience. My daughter explained her hair history and requested a natural golden blonde. The stylist did not finish putting in the foils for over an hour and a half, leaving one side in being overly processed as she worked slowly around the rest of the hair. When the foils finally came out, her hair was an ashy white grey brittle mess with brown and black low lights. She attempted to put gloss and more chemicals when my daughter complained. My daughter left there with fried hair, with a greenish tint, and an unprofessional, uneven mess of color. More importantly than the terrible job on the color, she damaged my daughter's hair which began breaking off the next day and is still breaking. Ironically given this Salon's name, this is a perfect example of a salon needing levels of stylists so the front desk receptionist will truly know how to recommend an experienced stylist when asked to be placed with one. The damage this careless inexperienced stylist caused will take years to undo. Lesson learned- always know about the stylist before you sit in a chair and you get what you pay for. The owners apologized, admitted the color was bad and refunded my daughter's money. But in the grand scheme of things...big deal. She will be spending hundreds of dollars to correct the problems this salon referred stylist caused. Her hair is breaking off in clumps...that can't be remedied with a refund. read more