Amazing customer service!! Extremely nice and helpful. Cute clothes! I would definitely recommend…read morethis business

Went there while on a trip to San Diego. The quality was horrible, it's like overpriced SHEIN…read more The customer service was lack luster and the shop has outdated clothes too

Great selection, very personable, a must stop for all collectors who hit Downtown San Diego.read more

I love stores like this one and love to see them thrive. I think this store has been around a long…read moretime as I stumbled upon it when I worked in the area back in the mid 2000s. It's still standing. I came in for something specific. The MF Doom Cereal Box Action Figure LE. Thank you for one of my most favorite things to stare at without opening lol.

Zack was super cool and easy to work with. Easy sale. In and out…read more Thanks dude! Be back soon

Zack was very helpful ! I explained my price range and he…read moredelivered ! Very happy to do business here !

Tried to go here with my friend and it was closed when the hours online said it would be open. Hard…read moreto figure out where it was with construction. Tried to call and didn't get an answer so can't say much about the service. Pretty sure they've closed, moved, or rebranded.

I'd give zero stars for customer service. My girlfriend and I were shopping for a solid 5 minutes…read morebefore my girlfriend decided she needed to use the restroom. Since she saw the restroom, she figured she would use it... Makes sense, right?! She was greeted with an abrupt rapping on the door and was reprimanded by the manager for not asking before... And was told she could no longer use the restroom because she didn't ask! So, she asks... Sincerely. And is told again, "No! Because you didnt ask before." I was shocked!! We are not children and that attitude won't get you any new business!

Incase the business owner or whoever needs to re-evaluate anything: i arrived 10mins before…read moreclosing, and the Closed Sign was already up, was hoping to pick up 2 pairs but I guess workers wanted to close early and not make any sales.

High quality materials and intentional offerings at this ordinary shoe store. I was greeted by the…read morestaff who helped me try on a couple pairs until I found the right fit.

Just wanted to give a shoutout to Nikko! The young gentleman who instantly made us feel welcomed…read morethe moment we walked into the store. Got to talking with him.. only took 2 seconds to see how exceptional his service was. After the top level of performance he has for being a top tier worker, informing us about the candies and deals they have in the store. Nikko deserves the highest approval and appreciation, hands down. Thank you, to one of the most down to earth, personable, hard working, and professional yet extraordinary personalities I've ever met. (THE CANDY SELECTION IS HUGE HERE, highly recommend!)

My family was excited to attend a signing event at IT'SUGAR during San Diego Comic-Con, especially…read moreafter spending over $400 in the store. Unfortunately, my experience was overshadowed by the way Kyle treated me. I was there with my 5 yr old and 8 yr old children and it was upsetting that this interaction happened in front of them. I was waiting for the signing and needed directions about where to go and what to do. Instead of providing clear guidance, Kyle gave me multiple different directions and was r, which left me confused and stressed about missing the event. When I asked for clarification, his tone came across as rude and dismissive rather than helpful. What made the experience even more disappointing was that he was noticeably kind and friendly to my husband but his attitude toward me felt completely different towards me. As a customer, I expected to be treated with the same level of courtesy and respect no matter what gender. Comic-Con is already a hectic environment, and customers rely on staff to help make these special events enjoyable. Instead, this interaction added unnecessary frustration and took away from what should have been a fun family memory. After spending more than $400 and looking forward to the signing, I left feeling disappointed by the customer service. After the confusion, I spoke with the actor and got my figure signed. They acknowledged that things were confusing and said something along the lines of, "Sorry for the confusion," and explained that things were a bit weird with how everything was being handled. Their kindness and willingness to explain stood in stark contrast to the experience I had with Kyle. Although thats not the interaction I was hoping for with the actress. I would have preferred a joyful meet and greet autograph as opposed to an awkward apology from the actress, who was lovely. I hope management addresses this so future customers are treated consistently and respectfully, especially when families with young children are involved.

This location is located in the Gaslamp District of San Diego. Often they vend at San Diego Comic…read moreCon and sometimes will do pop-ups in their physical store at the same time. When they're not doing conventions or pop-ups, they sell vinyl collectibles, streetwear, and some exclusive merchandise. Prices vary here based on the item. I stopped in when they did a drink pop-up for Comic Con and Tokidoki's 20th anniversary. They had the table at the front with the drink vendor and it was quiet with no line. The shop had exclusive items for Tokidoki's 20th so I bought a tee from them as well. Regarding parking, usually you can rely on street parking or might be able to find a lot where you pay to park.

I've been to this BAIT store a few times and I've had good experiences. As a retail store, they…read moreoffer a nice selection of apparel and collectibles. Service is always friendly and welcoming. This store also hosts events. I've attended some of their events during comic con and they are well done. They are organized and generous with the refreshments.

This is a bad location for a Ross. No dedicated parking. If you do decide to come down here, you…read morewill most likely have to pay for parking somewhere or park at a meter but their hard to get especially if you come down on a weekend or during a padre's game. You're better off grabbing a Lyft/uber or taking the trolley and then walking the difference. This store has some good stuff but not worth me going out of my way to go to downtown. The staff is okay. As always, every Ross only cares about getting you in and out. Not manners or how to be polite. Pay and leave. God forbid their timer is over how quickly they need to get you in and out that the person at the counter doesn't even have time to grab their stuff and leave before you call the next person in the line. I just always think that's rood and pushy behavior. But I've learned that's how Every Ross operates.

My cosplay pants were sadly falling apart due to it being old and the faux leather material was…read morepeeling horribly. It was bothering me so much that I decided to go downtown to get some new pants. The walk from Gaslamp to this location was not too bad. Some parts felt a little sus but it was broad daylight so it wasn't too bad. I found some longer gym shorts and it was only $8. The attendant was kind enough to let me come back to the dressing room to immediately change into the new pants I got! Security seems tight in the front. It seems like you must get eyeballed by security and you need to show your receipt on the way out. I told them that I'm wearing the pants I just bought and they were totally fine. This Ross was not the best in terms of shopping experience because I felt the store was a bit claustrophobic, but due to my unique experience of needing new pants immediately the staff was very nice about the whole thing!