Thanks for the excellent service. I called on a Tuesday to…read moreinquire about security cameras and within 45 minutes I received an apply. Gene came to my house and I showed him just what I wanted. He explained to me just what had to be done and recommend the products to use. By Wednesday afternoon, my cameras were up and running. I can view my cameras on my iPhone and iPad.

I have been with Cornerstone Security for 21 years. Gene and his crew are the best! They respond…read moreimmediately and take care of the issues quickly and always with a smile.

I had seven can lights installed. The ones that are installed are great. However, I also landed…read morewith an extra hole in my ceiling the size of a can light. My guess is that he needed some additional access into the ceiling, but there's no way it needed to be a six inch hole. I was also charged $175 for traveling (the office is two blocks away and their storage is less than half a mile away). This charge was not communicated to me on the front end. I was also charged quite a bit for taking the track lighting down. This charge makes sense, but it should have been told to me on the front end.

A big branch fell during a storm and damaged my house's electrical box and mast. When WE Energies…read moretold me I needed an electrician, I found these guys on Yelp. Chris was very responsive; he came to check out the job very quickly and they were able to fit me in that day to help me get my power back on sooner. Chris went above and beyond, helping me find a company that could quickly clean up the debris from the tree and showing me how to open my garage door manually. His colleague did a great job explaining the work that was done and letting me know what to expect next with the inspector. I will gladly call these guys again the next time I need an electrician.

EXCELLENT CUSTOMER SERVICE, high-quality materials, superb performance at an extremely affordable…read morecost - We are BEYOND pleased with our overall experience with Active Security Solutions as they are hands-down THE BEST in the business!

I believe this company was previously named ITS (International Technology Solutions). My…read moreexperience with ITS was not positive as they over promised on service capability and never completed the surveillance system install.

The team replaced my DVR with an upgraded version that was worth more than I had paid for. The DVR…read morehas worked very well ever since. Although two of the four cameras installed have since failed - the night vision no longer works. I have submitted a request for service with the owner of the company and am waiting for a response.

Vivint Security: $20,000 Wasted - No Video to Give Police During Neighborhood Disturbance…read more(Milwaukee East Side) We live in a very nice neighborhood on Milwaukee's East Side, and after spending about $10,000 per house--totaling around $20,000 across our previous and current homes on Vivint equipment, upgrades, and installations--I'm thoroughly disappointed. Vivint promises reliable security, but their system has failed us repeatedly, especially in situations where footage was critical. Do not choose Vivint--it's been an expensive mistake with no real protection. The most recent example: On a rainy Friday night, disruptive out-of-town kids in a truck caused chaos--screaming, yelling, and it looked like they were trying to run someone over. It woke us and our neighbors. We and several neighbors called the police right away, but by the time officers were contacted, the group had already left, so no one came out. The police did ask if anyone had video footage to help identify or document what happened. We have expensive Vivint cameras (upgraded about a year ago for ~$2,000-$2,500 that time, with cameras around $500 each), which the technician assured us had built-in local recording to capture video even without internet. That promise didn't hold up. We had zero video to share with the police. No clips, no evidence--nothing to assist their follow-up. Support the next morning? Over 2 hours wasted: deleting/reinstalling the app twice, rebuilding the system twice, unplugging the "Space Monkey" (which they claimed I didn't have), and more frustration. These 1-3+ hour troubleshooting sessions happen every time something goes wrong. This is part of an ongoing, costly pattern: * At our previous house, installation damaged our beautiful front door, and cameras went offline constantly. * We upgraded equipment right before moving (part of that ~$10,000 per house total), not knowing we'd buy another home soon after. * In the current house, false alarms trigger randomly (even when disarming as we enter). Once while out of town, it went off; our pet sitter disarmed it--no Vivint response showed up--but they still tried charging us for a "dispatched" service we missed the text about during a concert. * Every suspicious or criminal incident nearby? No usable video because of recurring outages, internet dependencies, and unreliable features. Vivint pushes pricey upsells, overpromises offline/local recording (it still relies heavily on stable WiFi/internet despite what they claim), and delivers slow, aggravating support. The system looks good on paper, but in real life--especially with weather-related internet drops--it fails when you need it most, like when police ask for footage. One last thing they have nobody working in Wisconsin so it's very hard to get a technician unless they're installing new equipment to take your money! I'm reporting this to the Wisconsin Attorney General's office. With ~$20,000 invested and zero peace of mind, avoid Vivint. There are much more dependable security options out there. Learn from our experience. 1-star rating.

Poor service. Terrible customer service. Equipment was out of date. Not worth it. I was never able…read moreto upgrade my equipment because it was never a service agent in the area. I had to change all batteries my self and do the maintenance myself. When I decided to cancel, all of a sudden new equipment and Lower monthly prices were available to me.

Paid the full amount agreed upon. The last day he worked he tried to add 50% more to the price…read more The system did not work well and after a month it didn't work at all. BUYER BEWARE. (The cost of my non-working system was $4,000.00.)

Very responsive and professional. Quick turnaround email communication. Edwin is very knowledgeable…read moreand quickly installed my security cameras hassle free. Would definitely use their service in the future. Highly recommended.

I live in an old colonial house in East Tosa. Love the charm, but old homes always have quirks. We…read morehave a small balcony above our back door. It's got a deadbolt operated by a skeleton key. None of the keys we got with the house would work (closed in August). We had one locksmith work on it in September, no luck. Said the lock was hopelessly jammed and we'd need to replace it. Waited out the winter, called these dudes and Jason had it open in 15 minutes. I don't understand the previous complaints. $62 is a fair price. I can finally utilize a nice part of my home. Furthermore, they were super friendly in person and on the phone. It's a locally owned franchise. Always support local.

They charged me 62 dollars to just unlock my car. THAT IS ABSOLUTELY RIDICULOUS!!! I live…read morebasically in downtown Milwaukee.. They told me that it would take about 30 minutes to get to my car, which wasn't a bad timing at all being it was around 5:00. Pop a lock did not notify me about they cost, which i thought maximum would be about $45 dollars like most locksmith are. They took an hour and thirty minutes to get there!! In the freezing November weather we are currently experiencing.. Not only did they take a long time, they were incredibly rude, and didn't even say hello. Came up in a sketchy blue fan, which I would have no idea who they were if they didn't have their "pop-a-lock" sign on the top of the car, like a pizza delivery driver would have.. popped in within a minute, then finally told me the amount AFTER they unlocked it, and then they left without saying thank you or anything. Please choose a different locksmith..

Mike is always responsible and flexible and provides quality work. He has helped us out by…read moreproviding parts quickly and we've been able to expand our system at a reasonable cost. We switched from another vendor and have been pleased with F.I.R.S.T. Security ever since.

From the owner: Residential and Small Business Protection Security Camera…read moreAlarm Systems Access Control Services: 24/7 Emergency Service Off Site Video Surveillance Monitoring of Your Security System for all Conditions Burglary Flood Fire Carbon Monoxide Starting at $24.95 Per Month + Tax Security Systems Both Monitored and Local Home Automation Environmental Commercial Protection Hold-up Employee Tracking Spot Fire Automation Video Surveillance with Smart Phone View 30 Years of Experience Location acts: Specifically Servicing South Eastern Wisconsin Anything North of Menomonee Falls, WI