Honest, reliable, and efficient! When my AC stopped working, another well-known HVAC company told me I needed to replace my entire system or spend over $3,000 on repairs. I decided to get a second opinion and called Sturges Heating and Air Conditioning--and I'm so glad I did. They diagnosed the real issue quickly and had my AC running again in under an hour for about $400. The technician was professional, honest, and even took the time to give my husband and me some helpful maintenance tips. My AC isn't new, but it's running perfectly now thanks to them. It's refreshing to find an HVAC company you can truly trust. Highly recommend Sturges Heating and Air Conditioning! read more

Sturges Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Long Beach, California

Very competent and friendly. Answered all my questions and accommodated my requested payment plan.

Alec was recommended to us by a coworker and we were so happy we went with him. We started with a leak test and ended up having to replace the entire unit. Alec included new drip pan, new celling vents, and a new wifi thermostat, all for a very reasonable price. (The money paid for the leak test was applied to the replacement). Other places quoted us much more for this so we were happy with the price. The vents he replaced allow something like 40% more air flow and trust me I can tell. When I season my broccoli under the vent the seasonings drift in the breeze, and paper towels fly off the counter lol (we angled it differently after this). But wow she blows SO cold it's great. He was very easy to communicate with (I was worried based on other reviews) but he was always texting me throughout the process and even a few weeks after when I had a followup questions. The labor had a 2 year warranty and the parts came with a 10 year warranty. Also happy he is local because now we have a trusted AC company for our annual maintenance. read more

I purchased my central AC from this company, and it has broken down three times despite regular filter changes and normal use. During rainy seasons, we've had to use buckets in our rooms as water keeps leaking, and multiple repair attempts haven't fixed it. Today, when the staff couldn't find parking, they told me to just reschedule. I tried to stay and even asked neighbors to move their cars, but when I called Alec about the warranty to avoid further costs, he hung up. His staff then drove away right in front of me, leaving the problem unresolved. This felt very different from the warm, approachable Alec I remembered. I used to give him extra chances despite AC issues because of his genuinely kind nature--but that side of him may no longer be visible. #SharingMyExperience read more

Sturges Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Long Beach, California

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Great HVAC company. I called they came same day and did a great job. They came in to replace a thermostat and then inspected my filters and replaced those. Top notch work and a great company! read more

Eric and his team service my furnace every year. Sometimes things need fixing, like thermostat replacement. Or the furnace stops working. Regardless of the issue, their response time is incredibly fast, often same day. Truly a great company, with very fair pricing. Reach out to them for heating or AC issues - you will never go to anyone else. Martyn Travers read more

Sturges Heating and AirConditioning did a fantastic job at our home. Replaced a very old system, furnace, ductwork and registers and added AC to our house. They were fast, clean and incredibly well priced. Very professional, very clean and super friendly. We highly recommend Sturges Heating and AirConditioning. Tom C. read more

Called Alec right before the new year and he sent a technician out right away! The tech, Chris, called and arrived right on time. He evaluated the whole system and pinpointed the problem. He was able to repair some Mickey mouse work that the previous owners had done. Including using a 20 amp auto fuse instead of the 3amp fuse that was required! Got it all done and buttoned up in a little over an hour! Thanks guys!!! read more

Our coil cracked, and after receiving several quotes, we were not satisfied and felt we were being overcharged. My husband mentioned our situation to our son-in-law, Gilbert, who recommended someone he knew. We called, and Sturges came to our house right away. He provided us with a quote and offered some recommendations, and he also agreed to clean up the mess left by the previous company. It turned out that they had done a sloppy job, but Sturges clearly takes pride in his work! We were truly impressed and happy with the service he provided. His team performed exceptionally well and didn't charge us extra; we paid exactly what he quoted, and we even received additional value because he genuinely cared about the job. On another note, our deposit for the work was delayed. When we called Sturges to explain that we needed to hold off on cashing the check, he said it was no problem and to just keep him updated. Who does that? We decided to give all our business to Sturges! We are incredibly grateful and appreciate not only the quality of his work but also his understanding of our situation. Thank you so much! Much appreciated! read more

Alec and his team are the best!! We needed to replace our 15 year old unit that started to break down. Alec came by to give things a look and to let us know his recommendation and what our options were. We ended up going with a heat pump, and the install was quick and efficient. It's been a year since the install and Alec and his team have been great to check up on things to make sure our system runs fine. Definitely recommend giving Alec a call!! read more

The sturges team came highly recommended.... My Husband gave them the job. Came and went for two days straight with no problem; our a/c units were installed. The quality and value is unmatched. Besides all this/ we needed something specific done- not job related- they helped remedy the situation and may I add; Good Deeds do not go unnoticed and Will without a doubt- no hesitation: I would recommend them 10 times over. No hidden costs, easy to communicate with and are great keeping their job site clean!! Thank you guy's again you made us really happy knowing we were able to trust you in our home. read more

With the crazy heat wave in SoCal, my AC wasn't creating any cool air and I needed it fixed ASAP for my 2 young children. Alec came out on a Saturday morning to do a quick fix at a reasonable price and I was back in business! Professional and nice guy. I will be calling Sturges for annual PM's from now on. Thank you Alec! read more

Had my 4 year old AC start acting up. Called Alec Sturges in the evening and he was out first thing in the morning. The blower motor was the issue, rather than put a bandaid on it he ordered a replacement, still under warranty. His pro HVAC guy Jeff came out and had the new motor installed and AC running within an hour. I highly recommend Alec and his guys for your heating and cooling needs, top notch service and just good people. Thank You!!! read more

I called Sturges for an estimate and Alec the owner came to my house to give me an estimate not an employee. He was so nice. We immediately hit it off. He explained the entire process from start to finish in a way that I could understand. Jeff his project manager was awesome. He was so polite, every question I had for him he answered in detail. And I understood it. every member of Jeff's crew knew exactly what to do. No confusion and so professional. They finished when they said they would. After the job was finished, everything was explained how to use in detail. Jeff and his crew went above and beyond to make sure that everything was perfect. I couldn't have asked for anything better at any price. if you're looking for central air and heating to be installed look, no more, Sturges heating and air will treat you right. read more

Sturges Heating and Air Conditioning - New Air conditioner compressor - Heating & Air Conditioning/HVAC Near Me - Long Beach, California

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Our AC went out last night... in the middle of a heat wave and I was miserable! I called several places early this morning but was, expectedly, having trouble finding someone to come out over the holiday weekend. Alec from Sturges took my call (at 7 am ), came out by 8 am and had us back up and running by 8:30 am. Even after telling him I'd pay ANYTHING to get the AC working, he was honest and charged us very little and was a really awesome guy too. Friendly, kind and had a great sense of humor. I highly reccomend him! read more

Alec was willing and able to come to our home during a heatwave and diagnose what needed to be done. We had three other estimates from reputable companies and Alec's was not the cheapest, but it was the most inclusive and comprehensive of what we needed. What he included in his price was everything that we needed done whereas other companies were trying to take shortcuts. His crew worked quickly and got us up and running faster than promised. We're glad our community group recommended Alec when we looked for suggestions and will keep his number to share with others in the future! read more

My overall experience with Sturges Heating and Air Conditioning was awesome. In a service driven industry, he checks all bars in his honesty, his thorough diagnostic and assessment of what you may need, heating and air conditioning wise, and he his team works efficiently and are very knowledgeable. I couldn't recommend a better HVAC company than this one. Thank you again Alec and your awesome team. read more

We reached out to Alec with Sturges heat & air for our old home that was in need of heating and cooling. Alec was super responsive via text and always got back to us in a timely manner. His crew that came out to work did an amazing job! All of the guys worked together wonderfully as a team and they were always so kind and polite. They warned us of possible cracking when cutting in the ceiling for installing the vents due to the wooden slats and plaster that our home was made out of. As you can see from the image, they did such a great job and were very cautious. We would definitely recommend Sturges heating & Air conditioning! read more

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Alec was prompt in responding and came out the same day! He had my air conditioner working quickly and had the parts in his truck that I needed! I would highly recommend Sturges Heating & Air! Friendly and prompt service and very reasonable. read more

Alec and his whole team are incredibly professional, clean, courteous, and most importantly honest and have incredible integrity.

We had a great experience with Sturges. My A/C compressor had gone out at the home we just bought. Fortunately, I had a home warranty, but the warranty company was (as is typical) a mess to deal with. Multiple techs came out, and I got conflicting feedback from the warranty company about what they'd cover. They finally agreed to replace the compressor (and none of the related parts), but the whole system was 20 years old so who knew what might fail next... I decided to take cash from the warranty company and go my own way. Enter Sturges. On a recommendation from a neighbor I called Sturges and Alec asked me to send him photos of the units and the setup. He was able to quote me just from the photos without needing to come over (appreciated in light of COVID). While we were taking time to decide what we wanted to do, we found an issue with our heater right as the temperatures dipped into the 40s. He sent a guy out to fix the issue on little notice. A few days later, he had some time in his schedule free up. Knowing we were still deciding on how far to go with our system replacement, Alec sent me an offer I couldn't refuse. A great price (below his original quote) and an upgrade to a more efficient unit if we could start the job the next day. I jumped at it. Jeff and the rest of the team did a great job, in-and-out in a half day, replacing our entire system (minus ducting) and left the place perfectly clean. Everyone wore masks and was very accommodating to our need to move around the place as well. After all was said and done, Alec didn't even charge for that quick-fix heater issue his team completed just a couple days before the replacement. Can't recommend a team any higher! read more

In the middle of a heat wave last summer Alec got me the last AC unit in the area and went above and beyond to make sure the installation was perfect! read more

After getting a referral through my Facebook community group, I called Alec on a short notice to perform an urgent repair. He answered the call and was responsive (including text) and worked to get someone out to me within two hours. Thank you! read more

I was having some issues with my Unit that Sturgess installed a couple of years ago. It was nothing they did wrong. It looked as though another AC company opened up my AC condenser on the roof by mistake. The other company left a cap off which was causing a slow leak. Alec came out immediately and had it fixed in under a couple of hours. Thank you! read more

Sturges Heating and Air Conditioning - Clean work! - Heating & Air Conditioning/HVAC Near Me - Long Beach, California

Was visiting my parents and noticed their AC wasn't working properly. Called Sturges HVAC and was surprised they came out same day to fix the problem. Quick to respond, great knowledgeable professional technician "Tom" and was fast with determining the problem and executing a solution. Would definitely use and recommend their services! Thanks so much! read more

Sturges Heating and Air Conditioning - Tom checking the exterior AC unit for problems. - Heating & Air Conditioning/HVAC Near Me - Long Beach, California

Alec is great! He came recommended from a friend who has used him on a few builds. My contractor wanted to use "his guy." When I met with that guy, I asked for a 7 zone system. He informed me it would be too expensive and difficult to do. Despite telling him this was important to us, he said it is not a good idea. So I called Alec.... I spoke to Alec and told him what I wanted and he didn't hesitate to tell me it will work just fine. Alec sent out Jeff to talk to me and review the plans. Jeff was awesome to talk to! He understood what we wanted and how to make it work. Alex's bid came in at the same price as the other guys bid. The other guys bid was for no zones, 1 HVAC system and no additional equipment. Alec's bid included 6 zones (we eliminated zone 7, the room above the garage), 6 Ecobee thermostats, installation of my 2 yr old furnace and AC units, a new second furnace and slimline AC unit and no charge for installing my QuietCool system. During installation, Jeff was great to work with. He answered questions, made suggestions to improve on what we wanted and did the changes without additional charges. We are not completed with the build. The final stage involves getting the system up and running when the house in complete. I'll update the post then. read more

Alec & his crew was beyond AWESOME! They came out to our house in August & it was blazing hot! My grandfather wanted to retube. He gave us his opinion, it wasn't needed. (Some business' will lie & say things to get more $$ out of you. This was the total opposite!) They had to go in the attic & they had to make a complete new vent in my room. We had just got new wood flooring the month before. But, they were very clean. & the mess they did make, was ok because they laid stuff down to easily pick it up. From Alec to his workers, everyone was respectful, nice, & effecient. My grandparents can be on the tough side, & they were beyond pleased. I think one of the men's name is Jeff, he was very nice as well. Made sure the job was done correctly. Thank you all. read more

Alec was responsive, and showed up on time (even sent me a message to let me know he was on his way) Was able to tell us what we should do (as we already knew our system was to old to be fixed) give us his availability which was within a week & give us a price. He has his own abatement/asbestos removal people so we didn't have to sub contract that & his team of 4 guys were able to do my job in 2 days Before starting we consulted with our contractor and he agreed his proposal was the best plan! The communication throughout the job was excellent and I highly recommend him. read more

After 20 years it was time to replace my A/C unit. Sturges Heathing and A/C were very professional and detailed. I am very happy with the installation and my Nest thermostat. read more

If you want honest service with fair pricing, these are your guys! I can't say enough about how great these guys are. My experience will speak for itself: I called for a third quote as my heater had been out for quite some time. The first quote I received from another company was to replace the mother board in the heater.. the tech stated that water must have gotten on it(?). Over 5k was that quote. As I couldn't afford that, I called someone else for a second opinion. That quote was worse. The owner of the second company stated that the entire house in the crawl space had to have a complete overhaul before he would work on it. He pointed out corrosive pipes (house was built in 1925) and said its hazardous.. that quote was over 10k. Thank GOD I then called Sturges. I talked to the owner, Al, and within two hours he sent over Tom. Tom was very professional, and I saw him messing with thermostat... he replaced the batteries then went down the crawl space stairs with a filter.. I asked him, why the filter? He said well it needs a new one. It's fixed. I actually told him, it is not.. it hasn't been working for years. He said, no it's blowing fine. I replaced the batteries and it's good to go... I told him about about all the talk from the other companies, and he said, no it's fine.. it's working now.. It's so refreshing to have HONEST and EFFICIENT professionals such as Sturges. I wouldn't recommend using any other company! They have earned my trust and loyalty!! read more

I called up Sturges Heating and Air Conditioning to get a second opinion on our AC unit. Prior to Sturges, I had a reputable HVAC company perform a tune up of my 5Ton unit and that it needed to be completely replaced since it was at the end of its life. Alec came out to take a look and discovered that the previous company that did the tune up installed the incorrect part and Alec replaced it with the correct manufacturer part. He also mentioned that the AC unit is still good for a few more years. I really appreciated his honesty and work. I would highly recommend Sturges Heating and Air Conditioning to handle all my AC and heating needs. read more

A friend told us about this company. I am so glad she did. Our furnace had been making a horrible noise and then it just quit. I had called another company who misdiagnosed the noise back in Oct. and couldn't come out this time for weeks, even though I explained that the house was very cold with no heater. Sturgis came out on Sat. and diagnosed the problem. They had a new furnace put in first thing Monday morning. Great company. Fair prices. I will be using them in the future. read more

Sturges Heating & Air Conditioning diagnosed the problem with my mini split system (one that two other companies could not figure out!) and expertly repaired it. Alec's team is extremely professional and great at what they do. They also made sure to cover the floors and any furniture that might be affected by the repair--a courtesy that most skip. Alec is very responsive, experienced and super easy to work with. I cannot recommend his company enough! read more

I never knew air conditioning could be so enjoyable! The unit they installed is so quiet compared to our last one. They were very informative throughout the process, and very thoughtful when installing our new vents. Would definitely recommend! read more

My wife and I moved into our mid-century modern home almost two years ago. The previous owners installed exposed ductwork A/C, but in one area, the ductwork is partially exposed, partially above the ceiling panel. And in this area, when A/C runs on hot days, we get condensation which ultimately drips on everything below it. We had guys out to look at it, but none seemed to know what they were talking about. Then I found Sturges Heating and Air Conditioning. I spoke to Alec, the owner, who came out the next day. He noted that the ductwork is not insulated, thus creating the condensation. Within two days, Alec had his crew here. They arrived at the appointed time, completed the work, including a system maintenance and replacing a faulty thermostat, within the 3 hour time frame that Alec projected. The crew was friendly, efficient and neat. Couldn't be happier. I highly recommend Sturges Heating and A/C read more

Alec and his team did a outstanding job. My mother-law in heating went out and within 3 days she had a new heater in her Moblie home.

I had an appointment with Sturges last fall about installing air in our home. They did not show up for the appointment or call at all. I have never heard from them again. Too bad...they lost the business to Thomson AC who, by the way, were excellent!! read more

Sturges Heating and Air Conditioning went above and beyond with their customer service during the Holiday Season. The owner Alec and his installation team were incredible and a pleasure to deal with. I cannot say enough about their positive attitude and attention to detail! When you add the challenge of following safety protocols during a pandemic, this is quite an accomplishment. When our 65 year old original equipment furnace broke down, I knew that it was probably time for a replacement. While I couldn't be too upset, after all a 65 year run is pretty good, I knew it would be a challenge finding someone to install a new furnace over the holiday between Christmas and The New Year. In fact, the first company I called never got back to me with a bid. Enter Sturges Heating and Air Conditioning. Not only did Alec come out and give me a bid within 2 hours of my call, we had a new furnace installed by 5:30 the following day! Per my request, Alec and his crew made it a priority to install a system that will be compatible with a full air conditioning upgrade in the future. When that time comes, I will absolutely be calling Sturges Heating and Air Conditioning! Thanks again to Alec and his team! read more

We recently had Sturges install forced air & heat into our 1950's home in Long Beach. This is a pretty difficult home in that it sits on a slab and has an extremely low attic, so the install was on the more difficult side. Alec showed up to do the walk through and proposal, had a great attitude, was very respectful of our space, and really showed a passion for his business. His pricing is fair and he is honest and straightforward, and this has a lot of value to me. The crew he brought in were really great. There will always be a bit of discomfort during any type of construction project in the home, but they did everything they could to make it easy on us. They worked hard each day, they updated us on everything that was going on, and they included me in all of the discussions of what was going on. They finished everything in 3 days flat, which was very impressive. They handled everything from the installation to drywall cleanup and roof repair, so there were no surprises. Granted, it's always best to make sure these details are discussed up front, but I am confident that Alec would be forthcoming with anyone on these aspects of the job. We had a great experience, we are glad we went with Sturges, the air conditioning is working great, and I would recommend them to all of my friends and family! A+, thanks for your work Alec & team! read more

Sturges company was so professional when working in our home. Quality, lasting, clean work, and the owner Alec was great to work with and a great guy. The team was positive and detailed, my next-door friend came over for coffee and ended up going with Alec for their recent install also. Overall great company with fast response times. Hands down the best Heating and Air professional out there, give them a call. read more