I called two months ago to see if Dr. Sturges was accepting new patients. I was told that he was, so I asked for an appointment. I was asked a series of standard questions about my insurance and reason for seeking an appointment. I explained that I was new to the area, and needed a primary care physician. Additionally, I explained, I've been having some lower back pain that I would like to have looked at; and would be interested in exploring the possibility of having my ADHD medication prescribed by my pcp (rather than the expensive, out of network psych I currently see) since my dosage has already been sorted out. I was then told that Dr. Sturges was no longer prescribing serious pain medications or accepting worker's comp cases. I thought this was a little strange, but I explained that this would not be a problem, since I have no interest pain medication and no reason for a worker's comp case. I was given an appointment time and date; but when called the day before my appointment to confirm, the office had no record of my appointment or our previous conversation. After a pretty half-hearted apology, I was told that I would have to wait three weeks for another appointment. I again answered the same series of questions that I had answered during the first conversation. After exploring some other options, I called back a third time to make an appointment. I answered the same questions and heard the same disclaimers a 3rd time. Then I was passed onto another person who repeated the questions and disclaimers for the 4th time. I was told that someone would be in touch with me to schedule my appointment. No one ever called. This morning, after another two weeks, I called again. I explained the situation and was told (again) that there was no record of me ever having called. I responded to the same questions and disclaimers for the 5th time. THIS time I was told that Dr. Sturges had rejected me as a patient - basically because my visit had to do with back pain and "psychiatric issues." As a result of this ridiculous runaround and since I didn't make an appt with someone else, because I (foolishly) hoped that it would eventually all get sorted out - my back pain has gone two more months without being addressed, and I am now totally out of ADHD medication. When I shared my concerns with the woman on the phone I was basically silenced with a terse apology and a defensive explanation about how the woman responsible had been let go. I would avoid this office if at all possible. The staff seems unprofessional and unkind; and their policy, it seems, is to reject people in need when there is concern that their conditions might pose complications for Dr. Sturges. read more