Wonderful doctor. Took time to hear my concerns/symptoms and gave me the answers I needed.read more

Dr. Von Reusner is smart. In my experience of over 7 years in his care, he is aloof and doesn't…read morelisten well. I find it bordering on arrogance or patronizing. His care is good, he spends very little time with patients and doesn't seem to connect on a human level. So it is mostly bedside manner.

A really great medical service for people who don't like to be listened to, and enjoy being talked…read moreto like a child/drug-addict. Dr. Chasin would be your preferred doctor to see if you're in the mood for a nice brief talk with someone who doesn't care about his patient and only wants to push drugs that help him get paid. Seriously though, these are not doctors you want to see if you have any type of real issue. This has been my medical service my whole life, and the one medical issue I have they seem to dismiss and push drugs that have horrible side-effects.

wonderful office. friendly and helpful. they got me in a timely manner treated me with the most…read morerespect and listened to all of my issues

I called two months ago to see if Dr. Sturges was accepting new patients. I was told that he was,…read moreso I asked for an appointment. I was asked a series of standard questions about my insurance and reason for seeking an appointment. I explained that I was new to the area, and needed a primary care physician. Additionally, I explained, I've been having some lower back pain that I would like to have looked at; and would be interested in exploring the possibility of having my ADHD medication prescribed by my pcp (rather than the expensive, out of network psych I currently see) since my dosage has already been sorted out. I was then told that Dr. Sturges was no longer prescribing serious pain medications or accepting worker's comp cases. I thought this was a little strange, but I explained that this would not be a problem, since I have no interest pain medication and no reason for a worker's comp case. I was given an appointment time and date; but when called the day before my appointment to confirm, the office had no record of my appointment or our previous conversation. After a pretty half-hearted apology, I was told that I would have to wait three weeks for another appointment. I again answered the same series of questions that I had answered during the first conversation. After exploring some other options, I called back a third time to make an appointment. I answered the same questions and heard the same disclaimers a 3rd time. Then I was passed onto another person who repeated the questions and disclaimers for the 4th time. I was told that someone would be in touch with me to schedule my appointment. No one ever called. This morning, after another two weeks, I called again. I explained the situation and was told (again) that there was no record of me ever having called. I responded to the same questions and disclaimers for the 5th time. THIS time I was told that Dr. Sturges had rejected me as a patient - basically because my visit had to do with back pain and "psychiatric issues." As a result of this ridiculous runaround and since I didn't make an appt with someone else, because I (foolishly) hoped that it would eventually all get sorted out - my back pain has gone two more months without being addressed, and I am now totally out of ADHD medication. When I shared my concerns with the woman on the phone I was basically silenced with a terse apology and a defensive explanation about how the woman responsible had been let go. I would avoid this office if at all possible. The staff seems unprofessional and unkind; and their policy, it seems, is to reject people in need when there is concern that their conditions might pose complications for Dr. Sturges.

First time at this primary office and couldn't be happier. After having a horrible experience at…read morethe optum primary care in Kingston this was a god send. Staff is phenomenal and I finally found a doctor who listens!

Terrible place!! They try to push other medications on you even though your medications works…read moreperfect. The physician assistant Sebastian Martorano is horrible, he won't even read your chart, just takes Away medications and pain pills that don't suit him. Horrible PA, he is NOT a Doctor and so egotistical, not a good place!! Would not ever recommend!!!

Horrible, they have misdiagnosed my daughter and I every single visit, and we have unfortunately…read morebeen here many times. Avoid at all costs.

Prompt, professional, caring service. Handled multiple follow-up questions over the phone promptly…read moreand effectively.