Do not rent here. Steve the manager is rude, obnoxious, and dismissive. My mothers has notified…read morethe staff numerous times and one year later it gets worse everyday. Asked for air quality help, told its dust and only offer to paint and not resolve the air quality issues. She also has mice, we have caught 5 in this month alone.

Advice- Do NOT move here. The management is extremely rude and unprofessional. The people who live…read morethere are super nosey and complain about anything and everything. The prices are also outrageous. To heat my tiny apartment is almost $400 a month. Don't waste your time here, you will be nothing but miserable.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Mike and his crew did a total kitchen remodel for us. Start to finish in 4 weeks. The results are…read morejust stunning! All the trades (carpenters, electrical, plumbing and tiling) were so well planned out, that there was never any down time. The courtesy and consideration of the team was awesome. I would highly recommend this company to anyone looking for quality in a home remodeling project.

Maybe his daughter who wrote a response should rethink it. First if all, we know you are the…read moredaughter and did carpentry work which you were not qualified to do. Secondly, Herzenberg is a renowned name in Western Mass. That you would call their designer some one who has never designed a kitchen is just foolish. Obviously a daughter who thinks well of her dad. Sad that he put you up to this. PS. Please stop by and show me the stove venting to the outside. This I will love to see!!!!

We could not be happier with our decision to utilize Northpoint for our mortgage needs. More…read morespecifically, Dan Sack from Northpoint assisted us with securing a mortgage. He went above and beyond and we will be forever grateful to Dan. He is a true professional, and we believe that a company's frontline people are a reflection of the company as a whole. With Northpoint, Dan Sack is a shining beacon for the company and our overall experience was amazing. Dan left no question unanswered. His attentiveness and responsiveness are second to none. Despite being a busy person, Dan left us feeling that we mattered and he kept us informed along the way. Overall, we recommend Northpoint Mortgage and Dan Sack to anyone and everyone who is buying a house - you will not be disappointed!

From the owner: Northpoint Mortgage is a New England-based company. We pride ourselves on being a local company…read morethat offers personal service throughout the entire process. Unlike many lenders and banks, our loan officers are seasoned in the business and offer extensive knowledge of the industry. One of the many aspects that sets us apart from national chains and Internet companies is that our loan officers live and work within the community.

Hired Witman to do leasing and maintenance for my rental property. Timely repairs and lets me not…read morehave to think about collecting rent so I can focus on other things, love it! And they've got the best pricing for the quality I could find in Massachusetts.

Employees are thugs. Non responsive management that can't be bothered, if you don't care either…read morethis is will be a good fit

I used Melissa and Aucoin for my last two home purchases…read more I found her very easy to work with. She listened to what I was looking for and always stayed within my price range. My last deal almost fell apart but she went over and beyond to make sure the deal took place as planned.

I love Debbie Thomo! She goes out of her way to help you in…read moreany way to make your life easier! I will be using her again! Thank you!!

I started working with TLC about a month ago. The initial consultation by Tammie was professional…read moreand I really appreciated how she wanted to make sure that she understood exactly what I was looking for. The team member Kim is polite and professional. She does a thorough job and even alerts me if she notices something needs attention around the house ( slow drain, etc) she's always on time and respectful. I highly recommend them!

I had a great deal of frustration with TLC. I I had them do a thorough cleaning of my house before…read moreI moved in. I asked them their hourly rate and they said they quote by the job; not the hour. Once they were there, they told my husband it would cost more and we agreed to pay the increase. Then, I had to have them come back as they missed a number of places in the kitchen and left crumbs, etc. I then asked for a quote for regular cleaning. Again, I was told it was by the job and they had different prices for once or twice a month. I asked for a usual cleaning (bathrooms, kitchen, vacuuming and washing floors) and we agreed on the price. When the cleaner arrived, she said, "what do you want me to do?" I said, "clean the house as per your proposal." She still did not seem to be clear on what I was looking for, so I volunteered to walk the house with her. She informed me that the price included a maximum of five hours (so there is an hourly rate?). I said, okay, when you're at about 4 1/2 let me know, and I'll prioritize what's left. Someone dropped by, so they left without even speaking to me. Then, I received a bill that was higher than the quote (again). I called and asked about it, and was informed that it had been six weeks since their quote and they start their timers the minute they walk in the door. They "didn't even charge me for the walkthrough." I believe everyone deserves to earn a living, but this is ridiculous. You can't quote one price and then charge more every time you come to someone's house. It's bait and switch. They saw the house before they cleaned it. The job they did the second time seemed okay, but why are you asking me what I want done if I already had a proposal? It's bait and switch and I want to warn others about their business practices.