Josh is a phenomenal stylist and is fun to talk to! He did an amazing job with my extensions!!!read more

This was my first dry cut and it turned out great! Josh did a great job and kept good conversation…read morethroughout. I highly recommend it!

Today my daughter got her second hair cut at Kss from Ava. My daughter and I have been very happy…read morewith both haircuts. The service at the salon is great. Coffee or water offered while waiting. Ava listens well to my pre-teen and seems to understand what looks she would be happy with.

My review is specifically about communication from the shop. I had a hair appointment with another…read moresalon scheduled for months for my birthday, but my stylist broke her ankle the day before my appointment and had to cancel. This is a week before my birthday so now I am in a panic. I call this salon and they tell me they have something Friday morning (my birthday is Saturday) so I say yes that is perfect I want it. They say okay well we usually do a consultation beforehand. I tell them I can do whenever they can get me in. So we schedule for Monday at 12:30 for my consultation and Friday at 10 for my hair appointment. The person I spoke to (front desk Amy) tells me she has everything booked for me. She asks me to send inspiration photos to a number she texts me from. I sent my inspiration photos as well as a photo of my hair how it is currently. She says perfect and that she will try to show the stylists today, but that they are pretty busy so she will let me know. This was all at 10am on Saturday March 22. I'm off my phone for a few hours after this point. Once I get back on my phone at 2:30 I see I have a missed call and a text message saying she was able to show my photos to the stylist and they know what package I would be booking for and to give them a call back to confirm. So I call back immediately upon seeing the text and am told by Amy that unfortunately someone else booked the Friday appointment and confirmed before me. What? I was under the impression that me booking a consultation, the Friday appointment, and sending my photos was my "confirmation" of the appointment, along with her telling me over the phone that she has everything "booked." I'm not understanding why the Friday appointment was even offered to another person after I had already stated that absolutely yes I wanted it, booked my consultation for Monday, and sent in my photos. I have never had work done at this salon, but this experience has been pretty negative given I was very excited to be able to get an appointment in before my birthday. I am super disappointed with how this all has went.

They handled the wedding party (bride + 5 bridesmaids) I was with very efficiently. They were nice…read morefor the most part. All of our hairdos looked fabulous. But they are not a five... Absolutely positively do not allow these people to do your eyelashes. The bride and three bridesmaids got eyelashes, and it was a mess. There was too much glue, and the chic basically stuck them in and kept it moving, no trimming. She covered her botch jobs with mascara, but no one was fooled. We had to fix her disasters by buying eyelash kits and using that glue to fix the situations.

First time customer. I had Mckenzie. I have natural medium/ash brown hair and requested all over…read morecolor to cover gray. She showed me a couple of swatches showing me a dark brown one and I said I didn't want to go dark. I also showed her a sample picture of the color I wanted. She then showed me two swatches- a medium brown and a light brown saying she was going to mix them so my hair wasn't too dark or too light. So my hair came out almost black. I stated it was way too dark and she said it would lighten when I washed it, but there was no way it was going to lighten to my original color. She stated we never discussed a light brown color. She then stated she could 'malibu' it but I refused because I was crying about how terrible my hair looked and just wanted to leave. I called the manager Nika and she was very understanding. Nika stated she talked to Mckenzie and she had used a gel color which usually comes out darker (throughout this process multiple stylists told me they would not have used a gel) She was able to get me in after closing the next day to fix the color with Mandy. My hair was bleached and then color put over it, it came out to be a dark chestnut color (still lighter than the color Mckenzie put in). I was still dissatisfied with my color because it wasn't as light as I wanted but Mandy stated she wanted to do it in cycles not to ruin my hair. It also has an orange hue to it. I also had to pay for the color fix. No follow up call from the manager making sure I was satisfied and no follow up offering the next cycle to get my hair to where I had originally requested it. So clearly not the best experience. Hopefully I can find a place that has professional colorists and doesn't make the customer feel like it's their fault if the color comes out wrong.

After relocating, finding a new hairstylist was incredibly important to me--and not easy. I'm so…read moregrateful I found Ms. Yvette at The Promise Hair Studio. After my consultation, I scheduled an appointment and went in for a much-needed cut, wash, and style--but not just any cut. I decided to do a "big chop," which for those of us with natural hair means letting go of the majority of your hair. It's a big step, and it requires a lot of trust. From the moment I sat in her chair, her professionalism and genuine care immediately put me at ease. Her attention to detail, made the entire experience wonderful. She listened, she understood, and she respected how important this decision was for me. Because of that, I felt comfortable taking the risk--and I'm glad I did. I left feeling refreshed, confident, and truly taken care of. If you're looking for someone who not only knows exactly what she's doing but also honors the personal side of hair care, I highly recommend Ms. Yvette at The Promise Hair Studio. I've definitely found my stylist! Thank you Ms. Yvette! I'm so grateful I found you and I'm looking forward to my next appointment! YOU ROCK!

Very Nice christian based salon with AMAZING hairstylists for every ethnic background. positive and…read moreuplifting music and energy as soon as you walk in and very relaxing. They offer complimentary snacks and drinks. When it comes to "Black salons" This salon is One of the best around. They are very informative! I've never seen anyone walk out of the salon not pleased or looking great. If you walk in with your head down, I guarantee you'll walk out with your head held high and feeling beautiful. They also give great tips on home haircare and the specialize in getting and keeping healthy hair! They offer FULL HAIRCARE including extensions, color, treatments, haircuts, children styling, up do's, natural haircare, and soooooo much more!

This little salon has a lot to offer. I love all the stylists and everyone is very nice and…read morewelcoming. They are a full service salon and spa. They always have specials going on and everytime I go there for a service, I look forward to the experience. This is a neighborhood salon, not fancy or overpriced. Customer service is always spot-on and the stylists really do care about their customers.

Jessica gets it right every time... They've been in business about 15 years in that A-frame…read morebuilding. Also, my little girls had their nails done there, too, and loved the attention!

You probably wouldn't give Serendipity a second glance if you were passing by on Miami street. The…read morestorefront is old. The salon - disheveled. But I have never had a better haircut than the one given to me by Beau. Hands down. Beau is an artist. Literally. He does sculpture at the nearby fire arts gallery and regularly has showings of his work. He sells his pottery in the salon if you are interested. His artistic eye do wonders for your hair. I can't explain why, but he is the only person that I have ever gone to that seems to get my hair. I hate coming out of most salons, but Beau gives me a look that just WORKS. Beau is old school. He trained in hair as salons were moving away from once a week wash and set visits to scissors cuts which relied more on craftsmanship. He knows all the styles and has watched them come and go. He knows his very knowledgeable about cutting, color and styling. Three of the most stylish women at my work go to Beau - and they all have very unique hair - both short and long, blonde and brunette. I just can't say enough good things about Beau. He simply does an excellent job.

Tatum at The Salon Social moved my K Tips up today, awesome job! I love the body & fullness K Tips…read morebring to my thinner shorter hair. Anyone looking for volume K Tips are a great option

Love Veronica!! She does amazing work. My hair has never been so healthy. Very professionally…read more Listens to her clients. Gives tips and recommendations.

omg !! she did me and my oldest daughters hair and did so great ! Ill never go to anyone else ! she…read moreplayed appropriate music and kept the vibe smooth! and she got me in earlier than my appointment

She cancelled 2 times in a row at the last minute. my niece has been waiting to get her hair done…read morefor 2 months. very unprofessional 0/10 would not recommend!