Piercings -- Grace was my piercer, the process was quick and smooth. Grace was very kind and gave me a stress ball when I told her I was nervous. She made me feel less anxious and guided me through the process. She was clear on the aftercare and told me I had to go back in 6 months if I wanted to shorten the length on my jewelry. The person in the front mentioned it was a 20 minute wait but it only took less than 10 minutes. read more

I honestly feel like this place is a rip off, and I'm pretty disappointed with how the pricing and information were handled. They charge you for each individual earring, which is already not cheap. When I was told to come back a couple of months later to have the earrings swapped out for shorter ones, I was told that this would be done at no additional charge. So imagine my surprise when I came back and was suddenly told, "Oh no, there's a charge for that." If there's going to be an additional fee, that should be clearly communicated upfront not after you've already paid a significant amount and followed their instructions to come back. The prices here are already ridiculous, and the lack of transparency makes the experience even more frustrating. I feel misled, and for what you pay, I expected much better customer service and clearer communication. Definitely make sure you ask about every single potential charge before getting anything done here. read more

Ileana did an amazing job with my three piercings! She was precise, quick, and made the whole experience easy and comfortable. I would definitely come back here if I ever decide to get another piercing. Highly recommend! read more

STUDS - Jewelry Near Me - Santa Clara, California

Had a good experience here getting a second lobe piercing. The whole process was super easy from beginning to end. Filled out consents, chose my jewelry and I was well on my way to getting pierced. I went with a friend and they were able to accompany me in the room. The room was clean and felt sterile which I appreciated, but still was cute inside. My piercer did an amazing job and let me double check placement. You can venmo them before leaving to thank them for their service! I appreciate the follow up emails walking you through the healing process as well as when it was time to come back to change your backings to shorter ones. That process in itself was fast as well. They didn't seem too upsalesy and everyone felt friendly. read more

STUDS - Jewelry Near Me - Santa Clara, California

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Grace did such a great job! She took the time to explain all the details, including the preparation and aftercare. The whole process was much less painful than I expected, and I actually found it so much better than getting pierced with a gun. I'll definitely come back to Grace when I'm ready for more piercings! read more

STUDS - Jewelry Near Me - Santa Clara, California

Alice was wonderful! I could tell she was super knowledgeable and she was incredibly helpful when it came to answering our questions. Also loved the studio itself -- clean and transparent and reasonable with the pricing! read more

My coworkers and I spontaneously went on a Friday and made appointments online, it was a easy process. As soon as we entered the shop, we were greeted by friendly staff member and they were all helpful with helping us choose what jewelry and piercing placement we would like. Alice did all 5 of our piercings and we loved her, she was amazing, she took her time and none of us had a bad experience, would definitely recommend and come back for Alice! Thank you team! read more

Made a spontaneous appt and I was in and out in about half an hour! I initially came in for two lobe piercings but left with a third piercing because of their national piercing day deal! The entire process was smooth and painless and my tragus and lobe have had no issues so far. I highly recommend STUDS! read more

Had such an amazing experience here. I both got jewelry and an ear piercing. Both the piercer and the girl at the front were kind, professional, and helpful! 10/10 would recommend! I will be going back for my next piercings and ear care. read more

Alice is an amazing piercer! I was really nervous for my helix because it's not traditionally the easiest piercing to maintain, but Alice did so well. My helix is not sore nor does it hurt at all, and the process was quick and clean, thank you guys!! read more

I had an earring hole close up, just one hole. They were able to take me in right away after filling out all the waivers. I've never had my ear pierced with a needle, it had always been done with a gun. I have to say the needle is so much better! I like that they use the nap earrings where it's a flat back so it doesn't poke your head. It was quick and painless and now I'm considering doing redoing my cartilage that has also closed up. Grace was really great and nice. I recommend her read more

Buyer Beware - Studs is colleting your Birthdate and Driver's License information and Sharing it with Third Parties! When you show your ID to prove your age you may not realize it but they are scanning and storing sensitive information (Date of Birth & Drivers License Number) and most likely selling it to Data Brokers. I have repeatedly asked them to delete the information for two weeks now and I keep getting canned emails that say they are working on it. Knowing this I would have never purchased their service and I deeply regret it. The service itself was good as was the person providing the service. I would urge the Manager of the Store to try to work with Corporate to fix this issue. read more

I got pierced here in December and was told at the time that downsizing was free. When I came back for my downsize after my piercings healed, I was informed they had changed their policy in January and now charge $10 per piercing and that this applies even to piercings done before the policy change. I understand businesses update their policies, but charging customers retroactively for a service they were promised for free at the time of purchase is poor practice. There was no communication about the change, no grandfather clause for existing clients, and no flexibility offered. read more

Always have such a good experience coming to this location!! I've been able to build up my stack with the help of the very friendly staff here who are always helpful and honest when it comes to my anatomy and placements :) Ileana is my girl!! Recommend coming here if you want a fun, clean, and professional experience. read more

STUDS - Jewelry Near Me - Santa Clara, California

I had a very disappointing experience with this business. I bought my daughter at the end of December for a piercing. At that time, the service was fine -- they were attentive while earning my business. I was clearly told that we SHOULD return in two months to change the long backing to a shorter one for FREE. When we returned today within the recommended time frame, a staff named Mia Rin, who claimed to be the manager, told me I would now have to pay $10 per backing. I explained that I had been told the change would be FREE, but she said the company changed its policy on January 1 -- just one week after my piercing. This is not about the extra $20. It's about integrity and customer service. If the company changed its policy, that should not apply to customers who were promised something at the time of purchase. I came back exactly when they instructed me to -- I wasn't asking for anything beyond what was originally promised. Instead, I was told that I was "not required" to change the backing if I didn't want to pay. That response felt dismissive and unprofessional. When I tried to express my disappointment, the attitude I received was rude and defensive. Policies may change, but honoring commitments made to customers should not. Based on this experience and the poor service I received, I will not be returning. If you choose to go here, be aware that additional charges may come up after your initial purchase. read more

I had a positive experience getting my second holes here about two weeks ago. I wanted to get this done for a long time, and wanted a specific type of jewelry which this studio offered. Everything was clean and the process itself was easy. This studio offers everything you may need while getting piercings- like hair ties- which I also appreciated. Clear aftercare instructions and the studio also sells spray to keep the piercings clean. I'm two weeks out with my piercings and they're doing really well so far. read more

I am definitely coming back for my thirds with Alice! I came here for rook, and it was pierced perfectly! What I really liked was that she checked if I had the anatomy for it, which showed true examination instead of mindlessly piercing my rook, and gave me options of whether my right or my left ear was better in terms of my rook's anatomy. My friends and I got our piercings all by Alice and not only was she comforting us along the way and assuring us that we look great, she also explained the aftercare very thoroughly. If you come here, you have to ask for Alice! *shoutout to the girl with short brown hair and glasses too, she was super kind and helpful in earring selection read more

They really need to work on their customer service. My friend and I came in with genuine interest since it was our first time visiting and just wanted to ask a few questions. Right off the bat, we were not greeted. The girl at the front avoided eye contact, kept looking down, and seemed completely uninterested. Her energy came off as rude and unwelcoming, and it honestly made us feel singled out. As soon as others walked into the store she immediately picked up her energy. read more

A front desk employee sets the first impression for any business, and unfortunately, this interaction reflected poorly on the overall environment. I hope management addresses this matter to ensure future customers are treated with the courtesy and professionalism expected in a service setting. On the other hand the lady that pierced me was amazing beyond kind and answered my questions. read more

All of the workers were super friendly and the piercer was super comforting. I got my helix pierced and the second the needle went through I knew something went wrong. It bled far more than any other piercing I had ever gotten. After about 6 months of having the piercing I finally decided to take it out because it never healed and always hurt, plus it was starting to develop a piercing bump. Even with the hole fully closed the cartilage still hurts at times. read more

I've gotten pierced here twice. The first time I had a great experience at the front getting checked in with a girl who had a bob. The second day I went back there was a different girl in the front who was completely unwelcoming and negative. I was pretty frustrated with her and her attitude by the time I finished checking in and picking my jewelry. I think the only time she smiled was when she told me she got to tell multiple people that week that the piercing jewelry they wanted was not going to work with their anatomy. If I remember correctly she had dark, frizzy, curly hair. Other than that, piercers are very friendly. read more