I have special needs that require custom made orthotics and shoes that give me a perfect fit…read more Customer service is excellent. They are very knowledgeable and extremely helpful. They go the distance to make sure everything is just right with your purchase. I highly recommend them!

On Friday 5-29-15 my service dog, Tucker and I were kicked out of Smith Shoes in Odessa, TX without…read morean explanation. I am a disabled combat veteran. I was yelled at disrespected, embarrassed and belittled. A store which forgets it Veterans will itself be forgotten. Disgraceful not right.

I use to love coming to this place until my issue with an employee tonight. My family and I came in…read moreand were going to buy 6 pairs of shoes, but "Bianca" (atleast that's what she said her name was), was VERY RUDE!! She gave me attitude just b/c I asked her to scan the shoe boxes to make sure that the price was accurate instead of just typing the prices in due to some of the shoes being on sale. I asked her kindly and didn't believe that I was asking her for much. She argued with me and gave me attitude in front of my family so we ended up leaving and did not buy the 6 pairs of shoes. "Bianca" even kept making comments even as we were walking out of the door...SMH..TERRIBLE SERVICE!!

Very friendly staff. We were welcomed the first time we went and when we went back to exchange the…read moreshoes. We weren't sure of sizes so one of the employees helped us measure the kids feet. No issues

Busy busy mall! We stopped by about two hours before closing time and it was still hectic!…read more The layout is easy and simple. It's a straight line and the food court is small. Hey I did see a chick fil a though, yummm. The Dillard's here sells Kate spade purses?! Wuuut?! They also had a few Louis Vuitton items for sell! #shocked. Okay maybe I'm overreacting but never had I seen such prestige brands at a Dilliard's? I did notice that the mall has a lot of random open spaces and not enough seating. There were a few times I wanted to sit and recuperate but there was no where to sit, boo. Tried out the eyebrow threading place and the lady did a good job. She charges $14. Bought a ring at Pandora and the sales associates were friendly.. The parking lot is ghettO and there a ton of holes. The parking lines are hard to see and people drive around crazily.. beware.

Midland Park Mall in Midland, TX is a great alternative to the mall in Odessa just up the road…read more Actually I prefer many of the stores in Midland. Flat sunny parking lots which are of no charge. Ensure that your vehicle is locked. It is not the cleanest or most luxurious is the Lone Star state. I'll be back.

Service was horrible, lack of communication when buying a boot thats right for you, has the boot i…read morebought go bad and 6 months because of a leak and won't do anything about it because it's the water Resistant Boot and not the insulated water proof ones, but why would I want to buy a insulated water proof boot during the 110 degrees sand I can always put extra socks on so I went with the ones that are 40$ differnce because I wasn't worried about the insulated part, so red wing screw's you over by not selling a water Proof boot that's not insulated, for people that dont want insulated boots, I will never buy red wing again no 250$ boot should go bad after 6 months when I don't do much on them

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Came to Academy Sports to get a Texas Longhorns sweatshirt. I was absolutely SHOCKED that they did…read morenot have ANY here. There were a handful of Texas shirts but no sweatshirts. There were GENEROUS options for Texas Tech and Texas A&M. After this disappointment, I decided to wander around the store and heck out what else they had to offer. I found some woman's mesh shorts for $7.99 that I was SUPER EXCITED FOR! (The pair of Champion ones I was wearing have to be about 20 years old and the elastic is so loose.) I was so ready to retire these and get some new ones. Only problem... so there were 2 styles: 6"mesh basketball ones (with a draw string) and "shortie" mesh shorts (shorter in length and no draw string). I decided that the "drawstringless" ones were more comfortable and searched the rack for my size. Literally ONE pair out of the hundreds of shorts in a plethora of colors. ONE PAIR. ONE LOUSY PAIR. I got them but REALLY would have appreciated more options. I don't know if they were changing over stock or what but there were tons of pallets of merchandise in the aisles. It was a little difficult to maneuver around. As for the staff... definitely not very friendly or helpful. The girl in the fitting room literally said 2 words to me and then continued to interact with another worker WHO WAS TRYING ON STUFF. Then, waiting in line, there was ONE register open (and 4 workers behind the registers). Ok? There was a customer service register open but the girl was chatting with another employee while I stood waiting my turn for a few minutes. Finally, who calls me up? The customer service girl. Couldn't she have called me up and not had me wait. THEN while she was checking me out, she was still having the conversation with the other employee instead of having any interaction with me... the CUSTOMER! Very bizarre. Just felt like the workers were more interested in chatting with other employees than helping customers. So the 3-Stars is because it is good that there is a sporting goods store here in Midland. Not happy with the selection of merchandise or the customer service.

So, I don't care to go here much, but I had to, I wasn't looking forward to the typical abuse you…read morereceive from employees as you shop there, but today was different, I had to go. So I found the section I was looking for and stopped a young lady to ask for either someone to move the totes, obviously just unloaded from a truck, or if I could get a pallet jack so I could do it. She did not reply with the usual, " not my department, I'll call someone", no, she laughed and said she wouldn't let me do that, I was a customer, so I found what I wanted, she offered further assistance and she was so helpful when her coworker walked up I told him how she helped me find my balls and how happy I was. Dynasty, is the definition of what customer service should be. She found my balls, offered more help, when I saw her again later, she smiled huge and asked if I was still okay or if she could help me further. How cool is that? Totally unexpected from an Academy employee. Thank you Dynasty! Keep up the great work!!!

Went in Thursday to buy my kid a new baseball bat, wasn't greeted at the front like usual (the…read morecashier seemed to be more into their conversation with other worker at the front than focusing on any customers), was helped on the floor by kid putting away baseball stuff (didn't really know what i was looking for but he was VERY helpful)! Cashier seemed to be in a rush to get back to conversation versus asking if I found everything okay (asking bare minimum as someone who works in retail). Overall, was very impressed with floor crew and their customer service skills over the person who you would think is the face of the shift (cashier/greeter). Don't remember their name, but if I were a manager (and I have been) I would move them away from the frontend.

Why am I not surprised this place has 1 star. I'm sure it's because we can't give negative stars…read more Every other Dicks I've been to the customer service is amazing. I've been here twice today. The first time it took over 2 hours to get my son a pair of soccer cleats. Had to come back to get me some indoors because unfortunately Lubbock's selection is 0. Store is basically empty. I've been waiting for 30 minutes for a pair of shoes. Some guy has asked me twice now if I've gotten them and, no, I'm still standing here without shoes? Went to look at golf clubs and asked a question and got I don't know and they walked away. This store is an absolute joke. Close this down and reopen the one in Lubbock where people actually care.

I've probably been in this store a handful of times over the span of 10 years. They do have some…read moredeals on brand name men's wear. But there's almost no one to help you if you need assistance. You have to hunt someone down if you can find someone they're probably "busy." I was in the shoe department trying on several shoes and when an employee walked by I tried to get her attention to see if they had a shoe horn I could borrow and she looked past me like I was not there. The checkout wasn't any better. This was my last resort and I was glad that I found what I needed. I'm surprised this location is still in business. On a positive note, the store was very clean and well organized. I understand they probably can't employ too many people due to small profit margins and many people shopping online, but the current staff needs to be coached and trained to be more inviting and pleasant.

I went to Steinmart on Midkiff Rd in Midland today, 8/4/17. I found a great sale, or so it was…read moreadvertised.... the sign said 50% off ticketed price. Discount taken at the register. While checking out, I noticed I was not getting the discount. I questioned the staff about it and they said that I was wrong. I showed them the sign and one of them took the sign down with me watching her, and told me they had made an error and that the sign was incorrect. She then took the sign down with me watching. I asked for a manager, and took the sign to the manager and they still would not give me the advertised price. I feel they should have honored the advertised sale.

This is a very nice, clean shop. I have been going for years to find nice, affordable outfits and…read moresave our planet by reusing instead of buying new. my mom loves this place too. The ladies are so friendly and helpful!

Great items available with gently used or new items at a fair price. I bought several items to…read morewear for our recent Cruise. Plan on trying on items to help with purchase decisions. They were super helpful in getting a dressing room and matching shoes and accessories. Definitely recommend for special occasions and work clothes.

Such a cute boutique! Snagged myself a unique pair of hand crafted earrings! Navy was incredibly…read morenice and her puppy was so sweet! This is must stop if you are visiting Midland!

cutest store around, a lot of selection and top notch service from the owner Nancy…read more Fabulous jewelry and shoes! bonus is cuddles from her 2 puppies Must visit when in the area

This little, tucked away store was such a surprise! This boutique hands down has a greatest…read moreselection of sophisticated stylish everyday clothing I've found in West Texas! The clothing is also affordable and good quality, cute dresses for under $75 and great accessories. They have a small collection of shoes too. Every time I go in the employees are amazingly friendly and helpful. They're honest if something doesn't fit right and are happy to find you another size or pull something else for you. They also have a beautiful collection of small cocktail dresses, just wish I had somewhere to wear them here. The Posh Pony is a refreshing rarity in West Texas where most "boutiques" are overpriced, gaudy and rude. If you like real world fashion and follow trends and don't want to drop $200 on a t-shirt, you should go here. If you want rhinestones and Ed Hardy-esque, you should go somewhere else!

I went in to find a gift for my daughter and was helped to find her a unique cardigan on sale that…read moreI can't wait to give her. It's great to go to boutique to find unique items and will go again