I came here to get my hair done in early August, my first time going out alone since I had a baby a…read morefew weeks prior . I wanted to relax and get my hair done and go home but the person who did my hair (Karolla) made that impossible. She lectured me majority of the time she did my hair about how I needed to take care of it and told me if I come again with my hair tangled , they will charge me extra . It was miserable and I wanted to leave but finally she shut up and just did my hair . I've never had this issue here when I came in the past but they have changed things around Needless to say I won't be returning, I don't recommend this place to anyone

I was randomly looking through the reviews on fine evening to get a nice haircut. I thought I would…read moregive this place a try. It looks busy and fancy and bit different from any salon you would walk in on any regular give day. The service was super cool and welcoming. I got a nice shape and look to my hair when I walked out of that place. And one thing I liked about this place is they don't force you to try their products although you get some nice suggestions if you are looking for one. For the price it's bit up compared to a regular salon. But I promise you'l get what you pay

I hadn't had a haircut in over 8 months and I had been trying different conditioners. Skylar and I…read morediscussed coloring my hair darker before we met the official day of the cut. I was ready for a big change! Skylar was amazing and completely surprised me with her recommendations. After learning I would be traveling to Vegas soon, she said I should wait on coloring it so it wouldn't fade in the sun. We also had a long conversation where I discovered the conditioners I was using were too heavy. I was doing too much for my type of hair. She gave me so much layering and body, while lightening the weight. My hair is so much easier to manage now and looks 100 times better. She could have colored my hair and charged me more, but instead told me what i needed. I can't thank her enough! I will definitely book her for all my future appointments. 1 before pic and 2 after pics

I had an appointment later in the afternoon. I went to their Asian hair and fade "specialist" and…read moreasked for short spikey hair with a super tight fade. I paid 57 bucks plus tip for this "cut." Once the next appointment showed up, mine was put on fast forward and I was shooed out the door - but not before trying to sell me a bunch of stuff. My hair cut had more lines than a movie script. Also, there was no fade. Just short hair. The hair wash was very nice. When I went back so that they could "fix" the previous attempt, I wasn't charged - though I kinda felt like they shoulda paid me! I'd go there again if you drove and paid for the first cut, and the following "fix it" cuts.

Amazing Service! Sara did great 10/10 recommend getting your hair done by her, Everyone was super…read morefriendly and helpful. Love this salon.

Erin was amazing at creating a comfortable experience and giving me the hair I was dreaming of!!read more

Last week I went to a big name salon in the area to get a balayage. My hair was a very dark brown…read moreand I wanted it lightened. Despite saying they felt comfortable with the service- I left with orange patchy hair. So I went to the studio on bridge and the owner kindly gave me a consultation and for me set up with Maia to fix the color. Maia was amazing and got my hair to look almost exactly like the inspiration picture I brought in. She was kind, knowledgeable and set realistic expectations. Wonderful experience. While I won't be returning to that big name salon again, the studio on bridge has a lifelong customer in me now!

There is a reason the most recent review is 3 years old. Customer service is awful and over priced…read more If you are new to the Columbus/Dublin area.... There are hundreds of salons, I highly recommend choosing another.

Still love this little place! Made an appointment online with Brandi who did a Wigs for Kids cut…read morefor me, about 18". I decided to go the shortest I've ever gone. I came in with ideas and leaned on her 16+ of expertise to fine tune the details for my pixie cut. Great chat, helpful and easy to understand styling instructions, and really just exactly what I wanted! Then, as a bonus, I got to meet the salon owner on my way out so I made sure to let her know Brandi did awesome! I would highly recommend this place to anyone. I've even used their face waxing service before and never had any complaints. If you're looking for a salon check this place out! And remember that you're supporting a small business, not some big-wig CEO's third vacation home

Stylists are not always good. I've had a few decent cuts and 2 bad cuts. Definitely do not go here…read morefor hair color! ... they messed up my family's hair more than once

Mallory is SO good. I am pretty particular about my hair and when I moved back to Columbus and away…read morefrom a hair stylist that I loved...I had a really difficult time finding someone who would get it right. Mallory understood what I was asking for and has consistently given me great cuts and color. Strangers give me compliments on my hair all the time, it's crazy! One time I made the mistake of going somewhere else for a haircut because Mallory didn't have any appointments available for awhile and I wasn't feeling patient. Huge mistake. I had to go back to her to fix a bad haircut, and I won't make that mistake again. Anyway, make an appointment and go get your hair right!

Sarah brought my hair back to blonde life. I have had issues in the past not being able to get my…read moreblonde the way I want I'm sorta picky but she did great!

I found Piper through Facebook and man I'm so happy I found her! She did an amazing job on my hair!…read moreShe was so great! So kind and friendly! Honestly the whole salon was so kind! They knew everyone by name as soon as the walked in! They had complimentary drinks and a bite to eat! I don't think I'll be going any where else from now on!

Long-Time Client Left Feeling Undervalued and Underserved…read more I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning.

All things went well from being greeted friendly upon stepping inside the front door to having any…read moreand all questions answered. My esthetician Krista is always AMAZING and always gets me right. Friendly and super knowledgeable when it comes to hair removal and care. I feel like a new woman every time I leave from getting my services completed by Krista. I will continue to obtain services through Krista and will also continue to recommend her services! Thank you JMAC and a special thanks to Krista for being a ROCKSTAR !!

I cannot say enough good things! From the moment I walked in, I felt completely pampered and taken…read morecare of. The ambiance is relaxing, chic, and spotless. You can really tell they've put so much thought into every detail to create a luxurious experience. Ashley does a phenomenal job, I had full highlights and a brow wax, and I can't wait to come back. HIGHLY RECOMMEND!!!