Zoe was fantastic. I was very relaxed, and my eyebrows look great. The team there is always…read moreincredibly friendly, and they all look so cool, it makes me feel cool, LOL!

I've been seeing Sara B for over seven years and she had made every experience every time the…read moregreatest she's quick efficient always clean and never a dull moment always made me feel totally comfortable!!!

I didn't realize how poor my experience really was here until I went somewhere else. Every time I…read morewent, my comfort and satisfaction level varied widely (I went for about 6 months). I would try to book the person I had last time for some kind of consistency -- and, even though I would specifically choose appointments based on the waxing specialist listed at the time, whenever I arrived, I was just told someone else would be doing my waxing. The last time I went it was a brand new person--in fact, she said it was her first week--and the experience was incredibly painful. It made me question what kind of training she had been given. Additionally, she did a different service than what I requested! At the end, she explained she had been "distracted" and gave me what the previous customer asked for. I recently went somewhere else, and the experience was entirely different and not hardly painful at all (and yet an equivalent cost). This location would benefit from better management and training.

Like most people I'm super particular about the way my eyebrows are waxed. They are my favorite…read morefeature on my face and I freak out if they aren't perfect. In my time coming to this EWC I have seen several different women, all great. Most recently I've switched to having Marion as my regular waxer. She is so kind of careful. She listens to what you want and makes sure the results are what you expected. And let me tell you. There is never, ever going to be anything comfortable to me about spreading your legs into butterfly formation to a stranger, but somehow Marion makes that process *as painless as possible* and as non-awkward as possible. Cheers to that!

Let me start off by saying today was my first time ever visiting EWC and I am impressed! I have…read moregotten waxes in the past but today I did my lip and cheek for the first time! Precious by far the best person who I have ever let come close to my skin with wax! She did my free eyebrow wax which came out AMAZING she listened to me about my concerns and even taught me how to fill them in while we continue to let them grow! I've gotten my eyebrows waxed threaded plucked for years and today was my best experience ever! She also made sure my other services were pain free which was an absolute plus! I will be visiting her now every time I need waxing services until I relocate! The staff who greeted me was nice as well but Precious made my experience that much better! Thank you

I waited over 25 min for my appointment that never happened. I asked 10 minutes after my…read moreappointment time when I can expect to be seen and they said that my waxer had called out so they were trying to "squeeze" me in....they weren't even going to tell me. 15 minutes later and still nothing, I left. I will not be returning. They have a late policy for us arriving late but nothing to hold them accountable. Don't go here.

I've been getting bikini waxes for several years now and have been wanting to dive into the, gulp,…read moreBrazilian. So when I saw a Groupon for 3 Brazilians I went for it. Nothing like keeping up with it when you've got three! After seeing good things on Groupon about Asia, I scheduled my appointment with her and headed on in (after exfoliating and skipping the moisturizer that day, of course). Asia was outgoing and friendly and immediately made me feel right at home as I neatly folded my underwear and hid them under my jacket. I mean, when you have someone touching, applying hot wax, and yanking out your hair, um, everywhere down there, you really have to feel some sort of comfort with the person. And so I proceeded to tell her all about my personal life. She rolled with it. Laughed in the right places. Acted shocked in the right places. In other words, made my experience waaaayyyy more enjoyable than a Brazilian wax should be. Yes, it was painful, but my regular bikini waxes at another (not to be named) place hurt way more because there was no conversation, no laughing, no . . . dare I say it . . . fun. Yeah, I said it. My Brazilian wax was fun.

My go-to wax place. Natalie is so great. Wouldn't want to go anywhere else…read more She is great at getting you on the schedule. Very clean facility and pleasant atmosphere.

Great mani- pedi - Shop is very clean and techs are very friendly !! Will…read moredefinitely come back again!!

thank you Mandy for beautiful nails again! always an amazing experience at q nails in Graceland!read more

Such a nice environment! Celina gave me the most gorgeous vacation set, can't wait to come back for…read morethe next one!

I'm bummed to update this review with a lower rating but my overall experience at the W Nail Bar…read morehas gone downhill over the last year so it's a fair assessment. In a nutshell, the quality of the work done by the nail techs just isn't up to par. It seems as though they are hiring very green techs and they aren't receiving any training, therefore the quality hasn't stayed satisfactory. This last time the work was really bad. It took two hours for a basic gel mani and then I still didn't receive the full service. I was too shy to say anything or make a scene while I was there, so I waited until after I left. I emailed in to try and get them fixed and even then it then took almost a week of going back and forth, trying to book a new appointment... and they eventually ended up refunding me because they didn't have availability. That then meant that I had to figure out how to get them fixed elsewhere. This happened to my cousin the same exact week but at another location so I have a feeling it's across the board. Not sure if they are growing too fast or what, but it's a bummer. I've been going to either this or other locations for 3+ years, but now it's time to move on. I hope they're able to work it out.

I got a pedicure by Alfie and SHE DID AMAZING!! Very thorough! No one has ever given me a pedicure…read morethat good!!! Please ask for her!

Wonderful hot stone pedicure. Very relaxing with attention to detail. Asked about gel vs natural…read morepolish and if my nails need to be shortened. The interior has been remodeled and the appointment site is different on line. It seems easier to navigate and schedule an appointment.

They don't use acrylic I was told it was a different substance on my nails. It took forever to get…read morethe nails off. Do not go !!! The old man is rude.

Went here for a lip and chin wax, older lady did my wax I barely had any hair on my chin she…read morecharged me twenty dollars for that and eight-for my lip !! Soon as I got home I had to still pluck hair from my face, she did a quick job for 31$ I feel Like she pimped me out of my money, but not only that it was dark and dim in there like This place just went down over the years. It is not clean and I'm Never going back there. Ever !!! And I hope my face doesn't break out or we gone have problems!

I used a Groupon to get services from Simpure, specifically a hair cut/blow dry and eyebrow waxing…read more The eyebrow waxing service was okay - I've had much better. I was surprised as other places I've been show pictures of various eyebrows to see what you are looking for, but they didn't do this. She asked how thick/thin I wanted and then started waxing. My eyebrows are a little uneven (the arch particularly), but if she kept trying to even them out then my eyebrows would be gone. In addition, all of the other places would pluck out the hairs that didn't come out with the waxing, but she didn't do this either - I ended up doing it when I got home. In addition, she waxed one area a number of times and now I have skin that was taken off. So, in regard to the eyebrow waxing, I would give them a 1- or 2-star. In regard to the hair cut, the artists did a great job! She listened to what I asked for and cut/styled my hair the way I asked. I would give the artists at least a 4-star if not 5-star. Customer service was impeccable. The female at the counter was very nice. They are an aveda salon, which means they have the complimentary services like tea/water and you can choose your other service (neck/shoulder massage, hand/arm massage, etc.). They used a very relaxing/refreshing oil that was put on my palms when I had the massage, which was so nice! When I checked in and asked if I wanted water or tea, I asked for water, but I never got any... This, to me, wasn't a huge thing. I asked when they opened and they said they had just opened about 18 months ago. It's located in the Shoppes at River Ridge, which are fairly deserted... but, I would recommend going as the services are reasonably priced (I had a hair cut/blow dry for $40, which is pretty good for a hair cut I think). I wouldn't go back for the waxing, but I would definitely go back for a hair cut.

I went into Simpure to use a Groupon. I called to confirm the time and no one picked up. I called…read moreagain later to ask for directions no one picked up the phone. When we arrived, no one was at the front desk. Once we were finally greeted, they ended up being an HOUR behind schedule! While getting a facial the person preforming the service was not knowledgeable about what each step of the facial and she also was not able to explain what other products would be good to use. Her one tip was to get some sort of peel, even though we discussed I had sensitive skin, when I talked to the other worker they said that would be very rough on sensitive skin...good thing I didn't take her advice. Overall the experience was not good and I would not go back. I was very disappointed since Aveda locations are usually amazing.