Such a nice environment! Celina gave me the most gorgeous vacation set, can't wait to come back for the next one! read more

The W Nail Bar - Nails - Nail Salons Near Me - Columbus, Ohio

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The lack of good customer service blew my mind. I received a pedicure today. Bailey told me I was finished but that I could sit for additional time under the dryers. I sat for 5 additional minutes then put my shoes on to leave. As I get to my car I realize my the polish on my big toes were not fully set and got messed up from placing my shoes on. I walked back in the salon and showed Bailey. Celine stated Bailey's next client was there and they were late already so unless I come the next morning there is nothing else that could be done. No offerings to have new client soak while she touch up my toes and no additional remedies were suggested if I couldn't come back another day. The customer service was severely lacking. I won't be returning. read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

If you want to feel miserable and burdensome during your manicure this is the place. Sadly I think the manicures are quite good... but the customer service and experience is the worst I've ever had. I even brought my 7 year old daughter with me a couple times and she was also treated poorly. The attitude my manicurist had this morning was one of irritation and like I shouldn't be breathing the same air as her. I was told immediately that I couldn't change my service from gel extensions to a regular manicure because of cost. Why not offer me a great manicure with up charges to balance out the cost. It wasn't about the cost to me it was about getting the nail treatment I wanted. Then I was told not to touch anything and that my hands were hers and not to use my phone or drink my coffee. I'm 46 and did neither. She chided me like a child preemptively. Awkward. Then told me she doesn't cut down gel x when I wanted them shorter, only to later go ahead and do just that. But not until she showed me her irritation in my wanting them shorter. She was irritated with me again when I didn't want another coat of polish. She never made eye contact with me and refused to engage in any small talk during the appointment. It was literally miserable. The staff dresses like they just got out of bed. One girl had a bloody zombie face on her shirt. Unprofessional in appearance, attitude, and customer service. I would not recommend this salon. read more

I'm bummed to update this review with a lower rating but my overall experience at the W Nail Bar has gone downhill over the last year so it's a fair assessment. In a nutshell, the quality of the work done by the nail techs just isn't up to par. It seems as though they are hiring very green techs and they aren't receiving any training, therefore the quality hasn't stayed satisfactory. This last time the work was really bad. It took two hours for a basic gel mani and then I still didn't receive the full service. I was too shy to say anything or make a scene while I was there, so I waited until after I left. I emailed in to try and get them fixed and even then it then took almost a week of going back and forth, trying to book a new appointment... and they eventually ended up refunding me because they didn't have availability. That then meant that I had to figure out how to get them fixed elsewhere. This happened to my cousin the same exact week but at another location so I have a feeling it's across the board. Not sure if they are growing too fast or what, but it's a bummer. I've been going to either this or other locations for 3+ years, but now it's time to move on. I hope they're able to work it out. read more

Love, love my nail stylist! Tori is the best. The dew effect mani feels great and keeps my nails and hands looking and feeling wonderful. read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

My mani was so great! The nail tech checked in throughout the service to make sure I was happy, but at the same time honored my request for a "quiet appt". I'll be back for sure! read more

I have the best nail technician here! Her name is Angel and she is such a delight. Her presence is very calming but also very sweet. She does a fabulous job on all of my requested nail services. She takes her time and really focuses on detail. If she doesn't think something looks to her standards she will do it over and fix it. She is truly so kind and remembers little details about my life which I think just adds a cherry on the top. The salon is very clean and relaxing. I love coming here read more

I was disappointed by my experience since the reviews on Yelp were so positive. I am new to the area and I usually get dipped manicure. They recommended gel instead. So I tried it. 3 days after the polish started separating from my nails at the tips. 2 nails chipped and others fell off of the nails. This was a very expensive manicure-over $60 and totally not worth it. The staff was really friendly and the place is clean and bright. read more

Highly recommend this salon and location!! I am always greeted with a smile and check in is easy. As soon as you walk in you feel welcomed. They have a huge selection of colors for both gel and regular polish. They even put together seasonal color palettes to help inspire your selections. The amount of glitter, stickers, stencils, nail art they have/can do is amazing and they're always adding to their collection. Whatever you want, they have it! I have seen many nail techs here and they are all great. They take their time, listen to requests, and check in throughout the process to make sure you're happy with their service. They are also kid friendly! My 6 yo daughter has had manicures and pedicures here and they are so patient, because as we know, sometimes kids fidget lol! She always asks to go back, especially for the pedicure. If you want healthy, well manicured nails, this is your place! You will not regret it! read more

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I have been to W Nail Bar in German Village 5 times now and have had a wonderful experience each time. This most recent time, Tika gave me a beautiful gel manicure (in DND Fudgsicle) and was so kind and non-judgmental about my natural nails being in a bad state (my own doing lol). This salon is CLEAN which is super important to me; the only place I will get pedicures because they use jetless copper bowls. They also do not use electric files so you do not need to worry about damaging your natural nail. Leave those chop shops in the dust and try W Nail Bar! read more

The W Nail Bar - Gel manicure, DND fudgsicle - Nail Salons Near Me - Columbus, Ohio

I have been coming to The W Nail Bar for several months. This is my first experience with Tika H. for the Dew Effect Mani and I can't recommend her enough! She is extremely knowledgeable and very friendly. She took the time to really moisturize my nails and also gave me some at-home recommendations for maintenance. Extremely satisfied with her service! read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

Until this experience, I've never written a review for a company, and this update is unfortunately not a good one. To summarize, I had looked forward to treating myself before the holidays and went in excited to get a manicure with a specific color called Malaga Wine, a burgundy shade. It was an option in the front rack. However, when the technician went to find it, they couldn't locate the bottle with the color. Unfortunately, none of the other options were close to what I wanted. I let them know that I was happy to come back another time when they had it in stock and even arranged to see the same technician. Despite my willingness to work with them, I was surprised to find when I got home that I was charged the full $78 for an appointment and service that didn't happen. When I contacted their customer service, I was told I was being charged for canceling my appointment, which is baffling since I didn't cancel it--they were the ones unable to provide the service. I was directed to email their support, but over a week passed without any response. It wasn't until I posted a public review that I customer service emailed me saying that I could get a credit for using the same technician. They then posted a public comment saying, "As a reminder, we require 24 hours notice for all cancellations....to protect our hard working teams and their ability to provide for their families..." This response is problematic for several reasons: 1. This "hardworking team" did not perform any service at all before charging my card $77. 2. I did not cancel my appointment. As above, it is absolutely baffling to me this is continuing to be misconstrued in this way. I showed up at my time slot, and your company could not perform the advertised service. While I understand that issues with stock can happen, W Nail Bar is a major corporation and should compensate their technician when the service couldn't be performed due to a salon issue--as opposed to gaslighting customers like myself into bearing the burden of these shortcomings. 3. I do not feel comfortable going back to the salon, to sit in close proximity to people who are morally capable of committing credit card fraud. read more

This location is bright, clean and welcoming. Tori is amazing. I won't go to anyone else in Columbus. She is friendly, talented, and meticulous. I've started asking her to choose my colors. She knows what looks good on my skin tone better than I do! read more

This is a very classy nail salon. It was my first visit, and I love the fact that they don't have those giant throne chair complexes with bumpy massage devices that I never liked. Instead you sit in a nice club chair, and there are copper basins where the water goes are in front of you. The prices are pretty high, but the pedicures are well done. I have two complaints: firstly, my daughter, and my book together, and even though when we arrived, there were three empty stations, the time they were ready to seat us, they had stuck someone in the middle seat so my daughter and I couldn't be together. Secondly, when you're paying over $55 for a pedicure, they should offer you complementary water or seltzer or even some wine to enhance the experience. Instead, you can purchase water or Starbucks, cold coffee drinks. All in all though the place is very clean and very nice. read more

I like a natural nail. Tika did a great job cleaning up my nailbeds, buffing and shaping my nails. I came in with rough, horrible hands and she made them look so much better. Thank you Tika! read more

The W Nail Bar - Natural nail - Nail Salons Near Me - Columbus, Ohio

If you were to read my review of the Short North W location, you'd probably be shocked that I even went back to the W. As you can see, when I decided to go back I stayed away from the Short North location, even though it's just down the street from me. I've been coming to this location for the past year now. I wanted my nails done before my bday and I was running out of time. I liked that W let me make an appt- something I wasn't used to at the other nail salon I frequented. I went in the night before my bday and loved my service so much, I haven't looked back! That first night, I was scheduled with Irelynn, but since then, I've seen Heather every month. Heather is awesome and always takes time with each service to ensure you get the best experience and that your nails will last. I always make it 4 weeks with minimal chipping (sometimes literally no chipping at all!). She also introduced me to matte nails which I didn't think I'd love, but now it's practically all I get. My favorite service with Heather was a a pedicure one morning before work. It was sooooo relaxing and she did a massage and everything. I remember it being so hard to leave from there and get started on my work day-- but it was divine! Heather also doesn't judge me for being a runner- I usually have at least one black toenail or one that's about ready to fall off. So appreciated- so take note if you are also a runner! Already looking forward to my next appt! Highly recommend this location and going to see Heather for your next mani or pedi! read more

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Tika is the absolute best, I have very difficult nails and when she does them they always last. I've tried most of the other techs but no one gets me right like Tika. read more

The W Nail Bar - Gel x - Nail Salons Near Me - Columbus, Ohio

If you're looking for a great mani / pedi and an hour that feels like you're spending time with a friend, you have to treat yourself at the W Nail bar by booking your appointment with Nicole! I've gotten my nails done so many times by her and they always come out SO cool. I always book her for a mani with simple nail art because she's so creative and I know whatever she does is gonna come out awesome. She's super detail-oriented and always checks to make sure you're happy with each step of a design before doing more. She's even wiped off a whole glitter design for me and let me pick a new glitter shade because I'm lowkey picky. I love getting to spend an hourish with her chit chatting, and love getting my nails done by her - I won't go to anyone else now! The W Nail bar itself is super cute and clean and totally insta vibes, btw! Their receptionists are always welcoming and the area to wait in is super cute. They offer you waters upon arrival, and this location has a permit, allowing you to BRING YOUR OWN ALCH! (but plz check before you go to other ones cause the W Nail locations inside of a DSW didn't have their permits last I checked). Parking can be a strug as there's not a dedicated lot, but just parallel on the street - you can do it! There are plenty of streets around that allow you to park for free and you could even go for a walk around Schiller Park or visit the neighboring businesses for some coffee, juice or plants! Go treat yourself to a mani/pedi, bring yourself some champagne, and settle in for some relaxation time asap. And remember, book Nicole if she's not already booked up because she's truly the best there is!! Her insta is @nailswithnic if you wanna see more pics, too. read more

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So, the difficulty with moving to a new city is finding a new EVERYTHING. I was so worried about finding a new nail tech when I moved to Columbus, but I definitely struck gold on my first try. Binta at The W is WONDERFUL! She is super kind and professional. Everything was clean. Her work is beautiful. I am absolutely becoming her new regular client. read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

I had a Dew Effect pedicure with Sophia at the German Village location of W Nail Bar - Great experience and I highly recommend the salon and team member. She did a great job of balancing our conversation, but also allowing time for me to relax and enjoy the service, which I appreciated very much. She was friendly, professional, and provided a great service. My toes/feet have not looked this good in a long time! The salon was clean, organized, and I loved the natural light. I highly recommend visiting and booking a service at W GV and again, thank you, Sophia! read more

I enjoyed my experience , loved talking to the nail tech but was not worth the money . I do not get my nails done often so this is a bummer for me . Would have went back the next day , however , had so many plans in Columbus just didn't have the time and I didn't want to inconvenience my friends . ** Manda , I do not live in Columbus , how ever that is a great offer and thanks for letting me know ! The nails on the left hand have clear bubbles underneath them . I believe she accidentally cleaned off the wrong hand before it was finish , and just didn't have the time to fix it . I did not know how to reply exactly so I just edited my post . read more

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Angel M. is Outstanding on every visit! Quality and connection--can't find a better combination! You are the best Angel M. read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

Terrible service. Booked an appointment, showed up 10 min early only to be told that they canceled my appointment due to a sick call. They didn't have the courtesy to call me beforehand. Awful customer service. Spend your money elsewhere. read more

I've been going to The W's German Village location for the past five years and the service and staff have always been exceptional--Sunny and the team are great! The atmosphere is modern yet chill--the perfect place for a little bit of self care and pampering. The membership packages are an amazing deal for those who like to keep things fresh, and I love knowing I get to come back every few weeks for a brand new look. This is definitely my happy place! read more

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Booked a gel extension appointment with Faye, she was superb. Paid attention to detail and extremely professional. Great quality, great atmosphere. Super friendly! read more

The W Nail Bar - Manicure - Nail Salons Near Me - Columbus, Ohio

I got my nails done by Tori and she did a really amazing job! She was professional and made the experience fun. I loved how every nail tech was interested in the work each other were working on. read more

The service today with Jo Ann was amazing. She made the pedicure very relaxing and my toes look amazing. Highly recommend here. I was in from out of town and had an opportunity to visit. Will come back when in town next. read more

I got a gel polish done on Friday and 2 nails peeled off by Tuesday. the technician was friendly but not happy with how short my manicure lasted - now trying to figure out whether to find a spot to get it fixed or start over. Such a waste if my time and money read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

1/28 UPDATE: Today, I was emailed a receipt and charged for services that I never received or had scheduled. I never booked an appointment for today to begin with and I was never contacted with confirmation that services were scheduled with my information. There are many other amazing nail places to go to in Columbus. Watch out for fraudulent card charges from the W, they don't have the customer's best interest in mind. I was really looking forward to my appointment but unfortunately experienced very poor customer service. The morning of my appointment there was a big snow storm and hazardous road conditions so I unfortunately had to cancel my appointment as it wasn't safe to drive. I made multiple attempts to call the location when they were open and nobody answered. The only way I was helped was through an automated text that said somebody would call me as soon as possible to help. I was never called by the location for a follow up. When I tried to contact customer service later that day they turned the lack of communication back on me saying I never replied to their message, which I had and provided screenshots to their team. In the end I never received an apology or additional assistance. I was charged for services I never received despite my multiple attempts to reschedule my appt and checking to see if the location was open during the storm. I saw someone post for this location that they offer "first time forgiveness" and this was never offered to me. It would've been especially helpful considering the weather was out of my control. Hopefully this isn't how they treat all of their customers! read more

Great experience. Answered all of my questions as a first time guest. Highly recommend

I wanted to love this place! My cosmetologist best friend recommended it to me--so I definitely trusted her suggestion. The actual establishment is beautiful. I love the decor! The customer service was great as well. The service however was lacking. After 4 days, my nails look terrible. I'm even more upset that I spent $40 for my nails to look like this in 4 days and I could've paid $20 elsewhere and they would look great for about 2 weeks. I'll definitely try this place again with a more experienced tech. read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

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I wanted to fall in love with this place so much. I wanted to be so excited when they announced they were opening a new salon here in my hood of German Village. I followed them online for many moons and liked their cool nail art/designs. Was even stoked to get something cool myself... They were such a disappointment for me. I have been in twice. The first time, my nail tech didn't spend a lot of time cleaning my cuticles.. if at all. And we probably spent a total of maybe 30min on both hands. My cuticles snagged on my clothes later that day and I went to home to finish cleaning them. Took me another 20minutes. The polish began to wear off the next day. :( I went in about a year later to another nail tech... I'm not even sure that I want to get into it honestly. The tech had just received a skin peel the day before and was itching like crazy the entire time, her skin was still fresh and peeling, and she also had a case of the sniffles from the itching or a cold coming on.. she couldn't decide. I didn't want to be rude - I just kept asking if she was alright. I meannnnnnnn she was red and constantly scratching and sniffing. :( This tech did a little better with the cuticles this go around but she still left me with some work to do when I got home. Pros: They're a cool trendy place solid tunes (not spa friendly) Cool copper pot basins for pedicures a massive wall of nail colors Cons: They've never cleaned my cuticles correctly Not sure how much experience the techs have had, they aren't as good as other places that i have been to where i haven't had to go home with "home work" left to clean on my own nails... that i just paid a crazy amount for.. There's no care No attention to detail The chairs are hella close to each other If you're looking for a quick place to go - they can do quick walk-ins. But if you're looking for solid work check out Volare Nail Spa. read more

My nail tech was awesome and my nails look great. But I was left disappointed in a couple other areas. First, I was shocked by the price. I booked a package, the w gel mani and pedi for $80. Well, I didn't realize only the manicure was gel. So when I came in, they asked if I wanted gel for the Mani and pedi and I'm like ya. I thought that's what I booked so I didn't know why they were asking. Well apparently it's an extra TWENTY DOLLARS to upgrade to a gel pedi. Geese. That was a sick checking out that no one told me. Also, I felt it was hard to relax since people were cleaning and closing up around me the whole time. I guess that's partly my fault for booking a 7 o'clock appointment that would last until close. I know everyone wants to get out of there and go home to their families. I just felt kind of out of place, like get me out of here I want to go home, you want to go home, let's all get home. Again, I loved my nail tech. She did an excellent job, impeccable attention to detail and asked if I wanted to change my color before she cured the polish. And I did change it and she helped me pick a new color that was full coverage, I guess I picked a clear one. She did a great job and my nails look expertly manicured. With so many places to choose from, I'm not sure I'll come back. But I was happy they could fit me in at a time that worked for my schedule. In that regard, it was worth the extra money to get a last minute evening appointment before an upcoming event that weekend. In a pinch, it's an option. read more

The W Nail Bar - Interior - Nail Salons Near Me - Columbus, Ohio

Lindsey is so amazing. She is sweet and nice but most importantly she is great at nails - very detailed, always making sure I walk out with the perfect manicure! Thanks!! read more

LOVED my service tonight with Atlantis! She was very friendly and did a FABULOUS job on my nails for my sister's wedding. the clean and friendly environment made me feel safe and welcome during these crazy times. it was evident that everyone was going above and beyond to make the guest's experience worthwhile and memorable. i loved everything about my experience. thank you for a wonderful manicure and an even better experience -- i will definitely be back!! read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

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I was visiting Columbus for the weekend and had the opportunity to visit The W Nail Bar. The entire experience was so enjoyable. The salon is beautiful and very picture-worthy. My mani and pedi were both so wonderful. I recently had a bad manicure experience and my nails were in rough shape. The nail tech took her time to make my nails look great again. The pedicure was also amazing. The foot massage was really the icing on the cake! All around, it was a great experience read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

Tried to call location, no luck. Texting only even though I requested a call back -- I am legally blind and texting is a challenge. Walked in 10 minutes before appointment and was turned away because I interrupted their staff meeting. Called another (friendlier) W Nail Bar location and rescheduled to the next day without losing my $55 for late cancellation. Not impressed with this location -- I will only schedule in the Short North in the future. read more

I've been coming to this location for a while now. I've also been to a few other W Nail bars around Columbus and I will continue to go back! The W Nail Bar is always very clean which is important to me. I also love that they don't use drills and only do regular or gel polish. I recommend checking out their Instagram as well to see some examples and their vibe. It's easy to schedule online. My gel nails typically last 2-3 weeks. There was one time they did start to peel up after just a few days and I reached out and was able to get those few fixed for free which was great. Some tech are better than others but that's at any salon, you have to find who you like. They also redid the pricing and service options recently which better fits my needs for a quick gel mani. The German Village location is in a cute little walkable area of German village by Schiller Park, Stump, and Fox and the Snow and I enjoy coming to this area. The free and somewhat easy parking is also a plus. read more

Cutest nail salon I've ever been to! It's so cozy and homey I immediately felt comfortable when I walked in. The employees are all so sweet and personable all while maintaining professionalism and quality. Nicole never disappoints and always has fun, creative ideas for my gel manicures but everyone at the W German village is very talented. Not to mention all the services are very reasonably priced. Love the W and I can't wait for my next appointment! read more

The W Nail Bar - Nail Salons Near Me - Columbus, Ohio

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I often do hand modeling jobs, and I don't trust any other salon to take care of my nails! The W is first and foremost clean*, beautiful, and relaxed-- and the staff is just awesome: friendly, accommodating, professional and so good at what they do. My agent, as well as the clients are always pleased with my hands/nails and I have the W to thank! Best salon I've ever visited. read more