Was a walk-in (first time visit). Asked for a basic manicure. I had no polish on, short nails…read more Just wanted a coat of clear so no polish color. Lovely woman performed the service taking 20 mins. She also asked if I would leave a review. You bet I will. WoW was blown away, tipped her 20% and almost fainted when the charge was $40 !!!!! They offer alcohol, prob to cushion the price shock!

My toe got infected from this place after being cut, and when I called a manager to talk about the…read moreproblem, they never returned my call

Like this place for pedicure- very chill, laid back, atmosphere without being too business driven…read morew/ high pressure tactics & upsells. Never feel rushed or disregarded. No assembly line here. Angelica appears young, but will take direction & honor requests with little bit of prodding. She has calm, easy-going, no drama, energy. Find her to be cautious, but genuinely interested in doing a good job & focused on service not her phone or coworkers. Reasonably priced, decent selection of colors, comfortable chairs. Give Lisa's a try. Will continue to patron so long as service remains solid. My best pedi experience in area.

Gel toes are at a good price point, Jenny is amazing and gives a great foot massage as well as…read morebeautiful toes!

I would never recommend this place. The nail technician was rushed and did a poor manicure, the…read morecolor was all over my cuticles. I had to ask her a few times to clean off the excess polish. One would think this was the first manicure she's ever given. Never going back.

I live in Florida 1/2 the year and in West Reading for several months in the summer....I stopped…read morehaving pedicures in Florida because the pedicures were too quick and unprofessional at the many different nail salons I visited. Charming Nails in West Reading does a wonderful job and the foot/leg massage plus hot stones were incredible. I would highly recommend this "charming" place. My nail technician was Lee or Li and she was excellent but I have heard others are excellent, also.

The first time I went I was blown away how long my acrylic nails had lasted, I had to even…read morereschedule my refill because there wasn't enough growth, but I got a pedicure that day instead by Wilma, it took longer than expect but i was in no rush and her detail work was impeccable! I have gone there for a refill and pedicure with two other technicians but Wilma is by far my favorite with her detail. I've seen her do builder gel extensions on another client and she is just very detailed! Worth the money, worth the time, worth the wait (when your schedules don't always line up with the technician you want).

I am writing this review based solely off the customer service, as I wasn't given the opportunity…read moreto get my services done. I wanted to support a black business and try this nail salon. Booked my appointment the week before to make sure my spot would be secured. The day before my appointment I get a scheduling conflict text and call saying that I cannot go to my appointment. They tried to schedule me for the next day but I could not make that appointment. That was the reason for making my appointment on the day that I did. Bad first impression and I ended up going to a different nail salon that was able to accommodate me the same day. I was really looking forward to trying this establishment.

When I lived in the Berks County area, this was my salon of choice! Great and speedy manicures and…read morepedicures, of which I preferred gel! The nail artists were exceptional, and though it usually was limited english, they would do everything to accommodate your needs and styles. Gets super busy on Saturdays, so be sure to schedule ahead of time! Quality: 4.5/5 Customer Service: 4.5/5 Value of cost: 4/5

Got my nails done here today (Dip). Not the best experience. $45 plus tip. They didn't even put…read morelotions on my hands lol I've been here a few times. First two experiences were great. The last few have not been great. I get someone new every time so I get quality can't be guaranteed but the experience just keeps declining. Tina is great and there's also a younger girl whose name I didn't get who is good. But today was a 2/5. I'll clean these up at home. The wine red are from today. The other colors are from previous visits.

3rd time back. Love it here. Spa Pedicure and gel refill. Relaxing music while sit in the massage…read morechair and have a peaceful pedicure. Then my gel refill. Tyler does a great job. French white this time, I have an event tomorrow and this is the color vibe I need.

I went for a dip mani and gel pedi and was very pleased! Tyler does a great job! Thank you!read more

i go once a month or so. Salon not the cleanest or organized but service and nail…read morework great

i went to have acrylic polish removed and the tech filed the polish and my nails until they were…read moredamaged and are now growing in deformed. I did report it but never heard back

I often go here for my nails and they always look so good, but especially for prom. I got a French…read moretip dip with extensions and he did an amazing job! Best nails I have ever had.

Worst pedicure I've ever had. Service not like luxurious online description. Technician would…read morestart to apply scrub to legs, then stop to turn & shout conversation to coworkers across room, then start again, then stop & shout some more. This went on entire service with her resuming skipping steps or cutting them short. Nothing like paying her to yup it up while my feet sit bored in tempid water. Service not relaxing, actually irritating, if you can imagine what a massage feels like if someone continually stops & starts. (I can recruit my husband if I want that kind of distracted effort.) I can also paint my toes- I'm paying to have relaxing, pampered, experience, not feel like an intruder ease dropping in someone's living room. The setting was not spa like. Dark, like they didn't want to pay to turn a light on. Final straw, clerk at desk rang me up & I see my technician bee line to register. She's leaning over counter watching my credit card go into reader like a petulant child would hang over the register in line at the grocery store. It made me extremely uncomfortable the way it would if someone did so in line at ATM. She wanted to witness me inputting the tip. Rude! Grow up! I regret the 20% based on her obnoxious invasion of my transaction alone. You want a big tip, maybe quit phoning it in-everything was more theatrics than service! "Pretending" to file feet bottoms, pretending to give a massage. Toes never dried & were ruined by time I got home. Also got call 2 hours before appt. asking to push time out by an hour despite booking a month in advance. Sorry, this place may be organic, but isn't' classy enough for me. I can be empathetic toward a language barrier & cultural differences, not rude, inattentive, childish behavior.

Salon work is very pricey but the quality could be better, the vibe given off here is the…read morebusiness,prefers a wealthier clientele , not the average working class , seems like this business can be discriminating , towards race

Sherry did an amazing job cutting my hair! I showed her a few photos from Pinterest and she was…read moreable to cut my hair just like the photos! I love my new hairstyle!! She did a great job!! ‍

This was the worst experience I have had in a long time. Made my appointment and had to wait almost…read more45 minutes . They did not acknowledge me or apologize for the wait. After the wait, my nail tech was rude and didn't spend any time doing my pedicure. When it came down to color I had asked for French and they stated they couldn't do French if I wasn't getting gel . I have never heard of this and when asked why they just said they don't do it. Do yourself a favor and go somewhere else.

Today I had an appointment at Ombre Nails and was super impressed with my experience…read more My appointment started on time and I was warmly greeted. I had a removal of dip nails, a manicure, and an acrylic overlay on top of my natural nails. I added on a VIP pedicure and they look perfect too! Tina did my finger nails, Hannah did my toe nails - both 10/10! From removal to overlay, everything was done precisely, the way you'd want your nails to be taken care of before an event. No knicks or cuts, all crisp lines and smooth. The vibe was welcoming, I was offered a drink, and all were kind. By far the best nail experience I have had in Berks county in years. I also brought two of my nieces and their mother to get their nails done with me. They had manicures, pedi