I waited for 10 minutes for someone to come and help me and no one came - when I walked out of the…read morestore finally, the employee was making out with someone in the front of the store the whole time - I literally could have robbed the store, took the tip jar and took what I wanted and left - so that was annoying

Last three flum vapes I bought didn't work, so I wasted $60 in the past 3 weeks. Also, different…read morepeople who work there charge different amounts for the same products. Will not be going back.

the best smoke shops customer services on point they have the best pricing on anything you need. I…read morewent to other smoke shops and they were overpriced. On a lot of stuff. Highly recommend this Smoke Shop if you need anything.

Rude people working, parking was horrible and when I thought I had a spot in front of the shop the…read moreguy came out barking it was for customers only...which was why I was there. I certainly wasn't delivering the mail. Place was somewhat well organized but the inventory seemed slim. Items I was looking for weren't available. Prices also seemed on the higher side. Employee was busy with something else, not a customer but some behind the counter paperwork stuff, and whenever I had a question about price or whatnot, or wanted to see something behind the counter I had to try to get his attention. Probably could've been out of there in less than 10 minutes but because of the employee I was there for 30 minutes or more. Lots of little issues and some major glaring problems force me to hand out 1 star. I'd say it might be better next time, but I'm not sure my first visit left me wanting to revisit.

Nice Shop! Cool Dude! Good Selection! Pricing is what you would expect. Great Customer Service!…read more I will be returning!!! Enjoy! #jsho

This is usually my go to spot for hookah supplies because the location is super convenient and the…read morestaff has always been friendly. The tobacco selection is a bit limited, but I keep coming back because it's easy and reliable. Today was frustrating though. I wanted to get things done before the rain started. I checked the hours online it said they open at 9. I showed up around 9:30a and the store was closed. The hours posted on the storefront also said they were supposed to be open at 9am. I figured someone might be running late, so I went grocery shopping and came back around 10:30. Still closed. Got home, unloaded my groceries. I tried calling both phone numbers listed on Google and Yelp multiple times and never got an answer. If someone had just picked up and said they were running late, I would have waited and come back. After nearly two hours past opening time with no communication, I ended up taking my business somewhere else. I like this place, but reliable hours and communication really matter.

Lowest Prices and best selection. I drove from Burbank to the No Ho Smoke House for the prices…read more Parking is in front and on the side streets. I business front is beautifully decorated. When I walked in the owner greeted me and asked me what I needed. I was overwhelmed. This place is full of everything. The cigar section if large and any form of tobacco product or related tobacco product is there. Look at my pictures. When I called the owners said that they had the best prices in the valley. Well, yes. They do. It is worth the drive if you are looking for any Tobacco product. Great job No Ho Smoke House.

I'm need some stuff I decided to get from this shop but the guy who was busy and when finish he go…read moreand attend other people besides me, he ignored me, I decided to leave and never come back, horrible customer service, need to treat people better and equal.

They have the widest selection of speciality smoke items and variety of accessories…read more The staff is very knowledgeable, friendly and willing to help!

Great store with some good prices. They have good prices on items with a wide selection of choices…read more Have been to a few local shops and this one usually has what I need. Registered dealer for Hunibadgers, Puffcos and Pax. Great if you need extra accessories that usually break off.

Been a trusted shop for years. Was helped recently by Josh and for a smoke shop you don't really…read moreexpect above and beyond customer service, but he was really helpful. Got my phone fixed fast too, only 30 min. to replace my screen. Appreciate there speedy service!

Misleading because it is not a boba shop at all; they sell no boba at all, but they have all the…read moresigns up. Went in there for boba but found none except a store full of random things and service that is nonexistent until a lady finally told me they don't serve boba drinks there or any specialty, and when I questioned the signs, she just stared at me awkwardly. They need to take those down. Pretty misleading.

Excellent smoke shop with a huge selection and great prices. The staff is knowledgeable, friendly,…read moreand took the time to answer all my questions without making me feel rushed. The store is clean, well-organized, and always stocked with everything I need. Customer service is consistently top-notch, and they make every visit a great experience. Definitely my go-to smoke shop, and I highly recommend checking them out

The very rude man who was wearing the green fit that was very unpleasant to the eye (seen people on…read moreskid row with better outfits) was so rude and very demanding towards the Latino community. was not expecting that treatment as a Latina women. I heard they sell lean here which I think could harm the community'

The customer service was amazing. The manager took his time and made sure I was happy with my…read morepurchase. We went and threw the football around out front and became close. Always giving me the latest supplies for next to nothing. Respect goes both ways and these people know how to conduct appropriate business to satisfy their customers. I highly recommend this place as they know how to satisfy their people. I got a dab rig and torch for like 15 dollars, and it was the nicest peice I've ever had... all blown glass that's built to last...

Staff is always a pleasure. They are always joking around which makes the vibes extra better! They…read morehave a HUGE selection of all their products, but the best part is they have GREAT prices!!!

One of the best and unique Smoke Shops I have been. The…read moreprices are very reasonable and affordable compare to other places . I am visiting here almost every day

Just bought a vape, half hour before they closed and it doesn't work. Will come back tomorrow,…read morehopefully they can make it right.

This is one of those rare spots that actually understands the assignment. Clean shop, organized…read moredisplays, and no weird chaos were everything feels like it was stocked during a power outage. The selection is solidacross the board. Glass, wraps, vapes, accessories. Not just the random leftovers every smoke shop claims are "premium." The staff knows their stuff without hovering like mall security, and they treat customers like regular humans instead of suspicious silhouettes. Prices are fair, the vibe is relaxed, an it feels like a neighborhood shop instead of a cash grab with neon lights screaming for attention. You go in, get what you need, maybe learn somethig, and leave without regret. Which, frankly, is more than most places manage.....

Taytay is always amazing great person to talk to. The shop is nice reasonable prices and pretty…read moregood products 10/10 recommend mostly because of the customer service