It takes them 2 weeks to get back to you. If they were on vacation, then there should be an…read moreoutgoing message that states that. I took my 4 month pup in for the 1st time this morning and understandably, I was a nervous mom so I popped in an hour later to peek for 30 seconds and snuck out. Unbeknownst to me (because I had never taken a dog to daycare) this is not welcome behaviour. Not less than 2 minutes later, I received a very nasty and condescending call from Amanda, the owner, who proceeded to cuss me out! Rather than communicating with me as a 'professional' and speaking to me with respect, she opted to 'scold' me, a 1st time client. If what I did was not in line with their policies and procedures, then I would have welcomed being informed politely and educated in a manner that befits professionals and adults. Instead, I was belittled and bullied! Even after I apologized for my innocent error in judgment, she just kept going! If this is how she treats humans, I'm curious how she treats our pets. I immediately went back to pick up my pup and Ananda flat out refused me the courtesy of speaking with me. I recommend finding alternate accommodations for your beloved canine.

From the owner: FREE Full Day Daycare the same day of your Full Grooming appointment during the months of January…read moreand February. Call or email us. While you work, your dog plays, socializes, gets walked, and you don't need to rush back to get your pup after a grooming since we have plenty of room to keep or him or her in our daycare until you are done work! Your Friends at Mutts n Pups

Staff are very kinda, and they gave my dog the best haircut she has ever had. I'm extremely…read moregrateful for their service. I never leave reviews but this place deserves one.

Fabulous care of my dog. Great business and nice to support a local shop. Prices are reasonable and…read moreI will be back!

To say I am appalled by the lack of professionalism by this establishment is an understatement. We…read morebooked our Aussie for a full grooming trim, she is a light weight Aussie according to our vet at only 40 pounds. She is absolutely a medium dog. Upon arrival my daughter was told due to an Aussie having 2 coats they would not be able to do a thorough top trim thus not a full groom. Excuse me here but was this your first experience with an Aussie. The dog was left anyway since we had already walked 3 km to get there and were going to be travelling shortly and needed it done. Only after the fact was my daughter informed that she would be billed for a large dog full groom when a full groom was not done and she is not a large dog. There was no call to confirm this was ok and no heads up when dropped off. SHAME SHAME SHAME on this business. I cannot believe that any of these reviews are real. Her grooming was barely noticeable and mediocre at best for what had actually been done. This post is not being done anonymously so please feel reach out to me directly and I will confirm that we feel totally ripped off. Molly, our dog, has been groomed not only in Canada but other countries and never have we had such a shady below standard experience.

From the owner: Our goal is to create a quiet, loving atmosphere for your dog to have a positive grooming…read moreexperience! No crates, specializing in nervous or aggressive behaviour.

We couldn't be happier with the service from Beth and her team at Above & Beyond Petcare…read more Once we decided we needed walks for our Dog during working days, we contacted Beth and quickly scheduled a meet and greet. Our dog was immediately comfortable with Beth and Victoria, as were we. Prices are great, communication and scheduling is extremely easy and flexible, and our dog couldn't be happier. I would recommend Above & Beyond Pecare to anyone for any petcare need!

Above and Beyond has taken care of my little pack numerous times. They treat them like family and…read morealways makes sure they are comfortable and enjoying their time. I personally have a high energy dog and an other with separation anxiety, no matter their different needs, they both enjoy being taken care of by their favorite sitter Cat.

Located near the intersection of Parkdale Avenue & Wellington, this Pet Value has a small parking…read morelot for commuters with various accessibility features, plus a fully equipped self-serve pet bathing facility with shampoo & towels for only ten dollars. The staff are phenomenal and the selection of supplies for your dog/cat/birds/rodents is very good.

It has taken me a while to write about my experience with Resting Paws just because I am still…read moregrieving the loss of my fur baby. On November 24th 2017, my life changed when I learned that Prada had passed away. I couldn't believe it and it was so surreal. I did not deal with Prada's death too well but thank God I had Patrick from resting Paws to help me out. He was very delicate and courteous on the phone, I asked him to please help me with Prada and less than 1hour he was there to pick her little body. He comforted me and I felt somewhat better. He picked her up and gently put her in a basket that he brought and respectfully took her with him. Prada was cremated the following day early morning in Woodlawn. Patrick really made this process bearable and a little bit easier to understand, with his kind words he put me at ease. Patrick is a professional who understands the grieving process and how to help your fur baby cross the rainbow bridge. Prada was placed in a little-engraved box with a certificate of her cremation and a card from Patrick and Sabine (which made me cry when I saw it). My mom also got me a necklace with her little ashes, I always think of her (good and bad moments) but I am glad to know that in death, she was respected and cared for with lots of love. THANK YOU PATRICK!!!!!

Thank you Resting Paws (aka Sabine, Patrick and the "comfort team" Roxy and Diego…read more My constant companion of 18 years was in distress and needed to be assisted to the other side late one Sunday night. This is traumatic enough; the decision, the act and the second thoughts, and our loss. Now I had to decide what comes next. I am so thankful that my Mom handed me a card a couple of years ago, with a simple "Put it away until you need it". When I got back home with Jersey, I pulled out that card and left a message for Sabine and Patrick of Resting Paws, still unsure what I was going to do. Sabine called first thing in the morning, expressed her condolences and compassionately, but professionally outlined what options were available. From my first conversation right through our path (cremation), both Patrick and Sabine were helpful, informative and supportive (hugs included). They explained as much as we wanted to know about any aspect of their operation. We were able to leave Jersey with them, in her own bed with her blanket (which made me feel better), until her cremation. We chose to drive out Resting Paws Cemetery, a beautiful, restful country location, to say our final goodbyes to her worldly body and wait to bring her back home. Again, Patrick answered any questions we had and we could witness as much of the cremation process as we were comfortable with. Jersey was returned to us in a beautiful wooden urn, that Patrick makes himself, with a brass plate with Jersey's name and dates on it. I also received a beautiful pendant with Jersey's name on it that contains a tiny bit of her ashes sealed inside, which has become very special to me. I'm thankful that we found Sabine, Patrick owners of Resting Paws. Jersey received the respect due a loving companion, the family was treated with compassion at a stressful time and we had the comfort of knowing that she never left the area and we could see exactly what happened until we brought her back home. I am definitely handing Resting Paws business cards to my family, friends and acquaintances as telling them to "put it away until you need it".

Outstanding, loving service from Carolyn today for our 2 dogs. Both never been to a pro groomer…read morebefore, and one with major anxiety issues, Carolyn took the time to work with each and the dogs couldn't have been happier. I highly recommend the Barking Barber! Great location, great prices, outstanding loving service! Thanks Carolyn!!!!!

From the owner: Dog grooming in Ottawaread more

Petra is very experienced, professional and compassionate. She has taken great care of our 2 senior…read morecats, both of whom have medical issues (kidney disease, hyperthyroidism and diabetes) - so pills in pill pockets, insulin injections and monitoring/controlling food time (so they don't eat each others' food) is well managed. It's a lot to think about with these two! Also kidney disease cat doesnt use a litter box, so picking up random poo and pee pads is done without complaint. She also recently squeezed us in at the last minute on a holiday long weekend for a night away, our big thanks for that! We are beyond pleased, and happily recommend Petra for your cat sitting needs.

We had such an informative session with Charlotte. She equipped us with the tools to implement…read morehappy and healthy walking with our puppy she was patient with questions from the kids and took her time to provide the instruction and watched us give it a try as well. 4 days later and we are seeing change - positive change. Cannot recommend them enough.

I love this company. Love it! They are professional, always on time, prioritize safety, and are…read moregreat communicators. My dogs have some issues. One is reactive to other dogs - sometimes my other dog joins in. The other loves to sniff and mark EVERYTHING. BWD handles them with no problem. I'm deeply appreciative of their services!!!