SO efficient, and great people behind the counter!!…read more Had two other groups in front of me when I went in, was told there would be a 20 minute wait before my turn. We all had livescans to get done. I was in and out of there within 6 minutes! Great service, very fast. The cashier girl was also very gracious and super nice without needing to be. She does her job well too. Overall, very efficient business. Would come back!

I should have listened...I read the reviews here about repairs but thought it would be okay…read more I brought in my old camcorder to be repaired in early January. They charged me $50 to leave it and have it diagnosed. About a week later, they called to give me the total cost for repair and said that the initial $50 would be applied to the total. I agreed. A month later, I called to get the status of the repair. I was told they probably were waiting for a part. I called again a month later and was told that they would ask the repair person and would get back to me regarding the details about what part was ordered. Never heard from them. I would call once a month and get the same answer...they were waiting for a part. When I asked again what part was ordered, they could not tell me and said they would find out and let me know. Never heard back about what part was ordered. Finally, I decided that I would just get my camcorder back. They said they would get it from the repair person and let me know when it was back at the store. Never heard from them. I finally called and was told that it was in the store. From dropping off the camcorder to getting it back unrepaired took all of 6 months. I do not recommend bringing anything here for repair.

I visited Looking Glass photo to get some help with my Canon 90D that wasn't fully functioning…read moreproperly. I dropped off my camera with Kevin and it's great that they do a thorough check of what's being turned in with the camera so both parities have an understanding and documentation of what's being turned in. Kevin provided a great service and in general they beat their expected timing of getting the camera back to me. It only took them a couple of days.

I had a great experience with Looking Glass Photographic Arts, as an e-commerce customer, hailing…read morefrom the other side of North America. I was looking for a pair of Nikon binoculars. I sourced them to Looking Glass Photographic Arts. I read a variety of on-line reviews for Looking Glass Photographic Arts, they were all outstanding. I was comfortable doing business with Looking Glass Photographic Arts, without speaking one word with them. Looking Glass Photographic Arts on-line payment processing platform is Shop, which I am confident in (more so than PayPal). Between Looking Glass Photographic Arts, and Shop, my purchase was seamless, communication was outstanding, and I had the binoculars 3 days after I ordered them, on-line, on the other side of North America. The binoculars were packaged in a sturdy box, with lots of padding, and were in brand new condition. Doing business with Looking Glass Photographic Arts was a pleasure, and is deserving of 5 Yelp stars. I recommend Looking Glass Photographic Arts, highly.

SO grateful to be able to pop in, get my $20 digital passport photos quickly and to spec, and to…read morehave the support to get a decent photograph to boot! Thanks, Mary!

Great spot for passport photos and other photo printing services. I needed very tiny prints made to…read morefit in a locket, and I had no idea what to do -- i was walked through each step and got perfectly sized pictures and some great advice on how to install the pics with tweezers.

Photolab did an amazing job developing and digitally scanning my precious film photos from Puerto…read moreRico. The person at the counter was incredibly helpful and recommended getting digital scans first before ordering physical prints, which saved me money. I'm so glad they suggested it because some photos weren't worth printing, while others came out absolutely beautiful. The service was excellent, and I'm so grateful to the team for helping me preserve these special memories. I highly recommend Photolab - five stars all the way!

I received a disposable camera from The Weeknd concert and was excited to get the films developed!…read moreI heard it was better to go to a photo lab instead of using CVS or Walgreens to develop photos. Also, I wanted to keep the camera, and I heard that if you get them developed at the drugstores, they ship the cameras to someplace else to get them developed. It was my first time developing film, but the worker was very helpful. She explained to me the different packages and options that they offered. She recommended the develop + print package and to add on the digital scans, as I wanted both. She also helped me decide which photo paper I wanted on the prints; matte or glossy. I paid $33.57 for developing the film, prints, and digital scans. Since this was my first time, I did think it was a bit pricy; not knowing how much people usually pay. I only had 12 prints lol. I received an email stating that my order was ready for pick up; it took 3 days. I received the digital scans in 2 days. The photos came out sooooo goood!!! And it was nice not knowing how they were going to turn out! It was very nostalgic. I recommend Photolab for your prints!

Digital Roots scanned 50+ rolls of heirloom 35 mm slide film for me and did an amazing job. The…read morequality is excellent, they handled everything carefully, the files were labeled the same way the physical slide boxes were labeled . . this was such a relief for something so valuable to me and my family. I deeply appreciate the care they take. No, it's not the fastest, but was not far off the estimate they provided, and they did say they were busy. I wasn't in a rush and was glad to have somewhere local to drop off the slides. I will use them for future archival needs. Highly recommend.

They converted an old audio cassette to MP3 for me. Every aspect was professional and friendly.read more

Chater Camera is simply the best place to rent video gear in the Bay Area. Everyone is…read moreprofessional, friendly, and accommodating. Their inventory is top-notch and meticulously maintained, and their prices are very reasonable. I am a small player in their world, working on small projects, but get the same treatment as big-budget producers. Highly recommended!

Is there anyone else worth renting from other than Chater Camera when it comes to the best customer…read moreservice and camera equipment in the Bay Area? Nope. If you want the best you call the best.

Great business. I just got some film processing done here, C-41 and E6, some cross-processed film…read moreand some real black and white also. They were prompt to notify me when it was all done. They sleeved everything nice. Even sold me a loupe. My film was really old, I shouldn't have waited so long to process it, but I did have some keepers. I had a photo of Gus Van Sant directing "Milk" on Castro Street and some photos of 2 dead friends, so those images made me happy. I know my friend's family are gonna want to see these. I had some photos of my friend with no hands rolling joints and that series came out nice and sharp thank goodness. And I bought some b&w film also to shoot more. Life is good and so is this photolab. Believe me, I worked for I've done many weddings, have two photojournalism degrees, worked at Kodak Processing, Fuji Processing, Adobe Camera, Mission One Hour Photo, Action Shooters, Grad Trak Photography, Evans Photography, Price Club One Hour Photo and more.

Rob Ritter is an amazing printer. I don't do prints much anymore; if I did, I would not print my…read morework myself. I would take it here to get a perfect print. I use to have two Cibachrome (a process for printing slides) prints done a month. Rob was a master of this process. This paper and the chemicals to produce these truly amazing prints was discontinued almost 20 years ago. Rob now as all the latest papers, metals, and canvasses, you will really be able to see how much better his work is than what comes out of your printer at home. I have read he also works with artist to reproduce their work.

Will be my go-to photo lab for as long as I'm alive. They're open everyday (except major holidays)…read more- develop and send scans in a day (2 days tops). Faster and higher quality at the same price. They also sell film here! It takes 30 mins for me to get here by bus from downtown Oakland, but it's well worth it. I won't go to another lab.

Great service! I needed to get 50*60 Turkish passport pictures and helped me with it.read more