Great service! I needed to get 50*60 Turkish passport pictures and helped me with it.

Aggressively RUDE, racist staff. After having come to Montclair for years and recommending them to several institutions in the area to support a local business, this will be my last time using their services. I placed two orders and was charged a duplicate "small order size" fee across both, even though together they reach an order large enough to not require the fee at all. I was gracious enough to pay it once, but couldn't believe when they insisted I pay it twice. The only reason I had to make two orders (within minutes of each other) was because their website froze & didnt let me combine them - as I tried to explain while being rudely cut off. To make matters worse - The person I spoke with, Ady, seemed to really pride herself on mentioning that she is "in charge" and "extremely senior" so there is no one else who I could speak with to get support. She interrupted me while I was speaking several times, and joked "good luck reaching the owner, Paul who is in Hawaii!" I felt badly that he likely has no idea staff is treating his customers this way. Final note - I am a minority, and also noticed that Ady specifically treated white customers who entered the store with much more respect and care than she did people of color. read more

Montclair Photo produces quality prints, but my recent experience was very frustrating. After placing an order, I called back a second time to follow up and found out that the original order had never even been made. Despite speaking with staff twice by phone and again by email, I eventually received prints that were both off by one inch. I only discovered the mistake after bringing them home, which made my project late and required me to make a second trip to the store to have them redone. I thought it was strange that I had to follow up to check whether my order was ready after waiting several business days, only to be told that it was already ready. When I went to pick up the redone prints, I was asked to pay again and was treated with suspicion. I had to pull up my credit card statements on my phone to verify payment, despite showing my email correspondence with another staff member. I then had to wait while they sorted through their card reader. There was no eye contact, apology, or explanation from the manager in charge that day. The staff were very cold, and the interaction left me feeling as though I was inconveniencing them, despite the mistakes being on their end. I see that I'm not the only person who has experienced rudeness here, which is such a shame. There's an unfortunate irony in a business dedicated to preserving and printing people's sweet memories, yet creating such an unpleasant experience for the people bringing those memories in. The print quality is good, but the communication, attention to detail, and customer service were very disappointing. read more

Accidentally asked for passport photo prints when I needed digital copies and called out a few weeks back and the staff were super helpful finding my photo and didn't not charge me an additional fee despite my miscommunication. read more

Will be my go-to photo lab for as long as I'm alive. They're open everyday (except major holidays) - develop and send scans in a day (2 days tops). Faster and higher quality at the same price. They also sell film here! It takes 30 mins for me to get here by bus from downtown Oakland, but it's well worth it. I won't go to another lab. read more

They went above and beyond for a lil project for my partner's birthday. It was so inexpensive and quick! I wanted to leave a review to express my appreciation :) read more

i've used Montclair Photo for big scan jobs, and individual roll developing. I just had a bad roll of film, and they IMMEDIATELY helped me confirm that was the issue. Great service and great customer care. Thank you! read more

What a great and fast job Addiie did yesterday. She helped me determine the correct size for two large competition prints that I wanted and they came out spectacularly. I was even able to pick them up later in the day.Thank you. read more

Do not go here for passport photos. they do not have "professional" quality nor are they able to meet Canadian requirements if you have glasses Bizarro for a prof photo place . I paid for photos I was unable to ise. read more

I recently had a panoramic photo taken using my iPhone and I wanted to have a print of it made. Many of the photo places don't have panoramic photo printing available and the ones online will take a week or so to have it shipped. Montclair 1 Hour Photo can have photos made in less than an hour. I came on Sunday around 2:30, they quickly airdropped my panoramic photo to their iMac, found the best size for me which was 8x24, printed and framed my photo in 30 minutes. The staff were friendly and great to work with. I absolutely recommend having photos printed here. read more

Montclair Photo - Bottom left is the Panoramic photo printed by Montclair 1 Hour Photo that I added to my travel wall. - Photography Stores & Services Near Me - Oakland, California

Absolutely amazing film lab. Quick turn around and they email you your photos when they're ready. I love this place.

I came to Montclair Photo for passport photos. They did it right away, I didn't have to setup an appointment and processed it within 20 minutes. The pictures turned out good and I think felt they were reasonably priced. read more

I discovered this place while searching online for a quick passport photo, and I'm so glad I did--it's truly a hidden gem! The process was incredibly fast and convenient; I had my photos back in under 20 minutes. The quality, service, and price were unbeatable. Later, I needed two posters made for my husband's memorial service. I was able to design and order them online with ease. They offered a great selection of sizes and finishes. When there was a question about the finish I selected, they called to confirm before printing--such great attention to detail. The posters turned out perfect. I also worked with Paul to create my husband's obituary. The pricing was fair, and the finished product was absolutely beautiful. I'm so thankful for the care and quality put into everything. If you need any kind of photo or print service, this is the place to go--they truly do it all. read more

Good service. I had a preorder picture pick up that took all of two minutes to complete.

Just a great, simple experience. I walked in to get a passport photo and was finished with my photos in less than 20 minutes. The staff were very courteous and made everything extremely easy. read more

Montclair Photo - Photography Stores & Services Near Me - Oakland, California

'Montclair Photo' is an understated name of a place that does so many great things with photos! We've been going there for 25 years and have always had the best service, the best photos, photo projects, Christmas Cards, special events, and all of our family photo memories. Recently, our son got married, and we had to gather old photos of him, his bride, and their families from past and present generations. Taking a picture of the pictures, or scanning them, is not ideal, and cropping out unwanted backgrounds and restoring old ones that are damaged or faded is a monumental task. Paul and his expert team of photo geniuses not only restored our photos, but made them like new! Paul also helped me select the correct sizes and frames that would fit the photos, ensuring that all the subjects and parts we wanted to see were perfectly placed. Even though he and his staff are extremely busy with photo development, special projects, digital work, transferring photos and video, and converting images to digital, among other tasks, Paul made an extra effort. He worked past his workday to ensure we had the pictures by the wedding. Alison was a huge help, too, and is so knowledgeable. The staff were helpful and patient, explaining many of the processes required to complete our project. I had to visit the shop on many days for various reasons, such as to add more photos I had found, and each time they were welcoming and happy to help with anything we needed. It was a great relief, as I had tried to edit them myself using my own photo editing applications. I'm just an amateur and had a lot of other wedding preparations to attend to, so I could never have done justice to the photos as Montclair Photo did. Such an incredible result. The guests love the framed photos and were so impressed, they're still talking about them. Many people asked us later if they could have copies of some of them, so I went back to Montclair Photo to get more prints after the wedding. The frames Paul showed me from the store were exquisite, and came in sizes and colors that are impossible to find in the usual frame stores. I was shocked by some of the negative reviews. Yes, they are very busy and sometimes short-staffed. That's because they do the best work in the Bay Area. The community that Montclair Photo serves is also somewhat demanding, to the point that the store has to post signs asking customers to be patient, as employees are doing the best they can with the volume of business. And yes, people may find the prices higher than those at other photo places, such as CVS or Shutterfly. That's because Paul and his team are top-notch specialists and Believe me, 'You get what you pay for' - the BEST! The bride and groom created a program for the wedding and had 150 of them printed, but they were awful. At the last minute, he brought them to Paul, who adjusted the original and printed all of them, and they were perfect in every way, just in the nick of time. They were so worried and then so thrilled that he could help them out. These projects, if not done well, would have put a damper on all the planning, though they weren't the main elements for a wedding. However, if you've ever given a wedding, you know you want everything to be as perfect as it can be. We are grateful that Montclair Photo understood this and did an excellent job, and they made the time in their schedules to finish it before the wedding. We've loved Montclair Photo for 25 years, developing our 'film', but as I said before, they do so much more. I recommend them to anyone working on special projects, as well as those who need to print photos. (That printing is also done in 1 day and can all be done online, including payment, so you just walk in and pick them up!) Thank you, Paul, and all the staff at Montclair Photo! We'll be back soon. read more

Terrible service! We needed a print job and they would not even lets us get it fixed . Don't come here

Super friendly staff, fast turn around, and good prices for processing film. Can choose between scans or prints or both and they have a great selection of frames available there too. read more

Great work and appreciated the effort and customer service. Highly recommend and they've become my go-to.

Great services, accommodating and friendly, prompt return on photo orders, and a useful variety of products Frames are available but a bit pricey . A more convenient photo store isn't available. read more

I wanted to share pictures with a dear friend who isn't big on digital photos via screens. I picked the best 12 and uploaded jpegs (iPhone, regular and panoramas, DSLR regular pix.) I picked 4 X 6 for 3:2 and cropped iPhone pix, two 4 X 18 inch panoramas, for the biggest, and 4 X 12 for the medium pano. Picking sizes was painless and I got easy fits for the panos- just kept making them wider until all the vertical info fit. Paid by paypal, wrote a shopping list and stopped in before the grocery store to see how long it would take- the last panoramas were coming out right then. Less than an hour, start to finish. Nice people, excellent prints, easy web site. Perfect. read more

Montclair Photo - El Capitan from Bridalveil meadow - Photography Stores & Services Near Me - Oakland, California

My go to spot for passport photos! They are always quick and professional. My images have never been turned down during my passport renewal process. They aren't the cheapest but I always prefer spending a bit more to support small business. read more

I come here for film processing and usually get my scans within the day, which is impressive! My scans turn out amazing everytime and I love how friendly and helpful everyone who works here is. I'm fairly new to film and have had a few mishaps with rewinding my film, exposing my film, and improperly loading a roll into my camera and getting empty rolls developed (I know!!!! So embarrassing!!!!)... but the people here have always been so nice, patient, and reassuring about it--as in they always boost up my morale whenever I start panicking about messing up and not knowing what to do. It feels really encouraging continuing this new hobby when you have a good go to film processing spot with the best and friendliest! I attached a few sample photos I got developed and scanned here for reference. Obviously I'm a happy customer and highly recommend them for your film needs! Something to consider though is that the film they sell here are a bit pricier but I'm also all about supporting local businesses and making sure they thrive so it's not a problem for me personally. Also, on that note, I hope they start selling some cinestill rolls soon! read more

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Came for Canadian citizenship photos for my daughter so I can get out of the country if things go really bad. :-) These guys are knowledgeable about all photo requirements, and super friendly. Highly recommend! read more

Came here for passport photos. They have a little pulldown backdrop in the middle of the store where they take your photo. They'll ask what country you need your visa/passport for (different countries have different size requirements). Take your photo, and tell you to come back in 20 min. Service-wise: 5/5 Pricing: $16 + tax for 3 photos. Definitely not Costco pricing (RIP). Not sure how competitive it is pricing-wise. read more

Got passport photos here and it was easy and fast. Sorta fast. I mean, they advertise the turnaround in their name: one hour. But our was more like 30 mins. Fair price, perfect photos. read more

Wonderful. So nice and quick. I was getting prints scanned for an art show. I'm very happy with the results.

Today I called in to ask about some recent scans which seemed grainier than what I'm used to. I wanted to see if it was due to user error (me) or perhaps it could be scanned differently. We looked through some images together and they explained a lot about the process. They even offered to rescan the roll for me. Very helpful thus far. I got the images back shortly after but noticed some of them came out very differently (see examples below, dark image: original scan, bright image: new scan) I called in again to ask what was done differently so I know what to ask for next time. I was connected to the person who scanned my negatives and this why I'm writing this constructive review. This person was impatient with me and didn't have much interest in making sure I understood what happened. Eventually I concluded that the difference I was seeing was because only grain reduction was done (at least that's what I think). I was lectured on how professional photographers use LR/PS to get the final Images they want and it wasn't up to the lab to do correct. I'm not a pro, but I could've told you that and I don't mind making adjustments. What I'm interested in is for some guidance since the scans came out quite differently in my opinion, you tell me. I wanted to know what happens when I submit future rolls - do I get images like set A or set B? The lack of interest became obvious when I was told the "we're actually closing soon" line - I called at 5:20pm, total phone call was 11 mins, and the hours say open until 6pm. My previous experience with film labs is that they're super helpful and willing to help make sure I get the images I'm happy with. The previous folks I spoke to were very helpful, hence the 3 stars, but I must've caught this person at a bad day (I hope). Hope this provides some constructive feedback. read more

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After an absolute nightmare experience with Walgreens Photo, coming here to develop film was such a relief. The staff was really friendly and efficient, and you get your prints back in an hour! read more

We needed a restoration of a 1970's black and white business photo that was stored in boxes for years. The sides were torn into the actual picture. Montclair 1 hour photo was able to scan and replicate the original photo producing a surprisingly good copy. The service was great and turnaround was fantastic! read more

Fabulous service and quality. I have brought so many of my creative projects here and they always do a great job. I'm impressed at the huge range of products and services they offer from this small space, saving a local business despite the huge change in the photo industry. read more

When your family needs non-American passport photos, a common pain is getting photos done. They just have different requirements. I was very happy that Montclair Photo wasn't bothered at all by my request for German passport photos and told me they'll do photos for any country. They turned the photos around in 45min and were incredibly friendly. They were great with my little kids too, and managed to talk them through the annoyingly specific photo. read more

If you shoot analogue and are looking to build a relationship with a local lab for development/scans---go somewhere else. (The gritty) I really wanted to be a loyal customer at Montclair 1 Hour Photo, but after a pattern of subpar customer treatment I've decided to develop my film elsewhere. I really felt the employees didn't care about my images or my questions. My 120 film rolls (multiple) were also cut right to the edge of the first exposure, leaving about a third portion of every first image to end up undeveloped. I guess I'll just crop them awkwardly narrow abandoning any means of a suitable composition. When I pointed this out to an employee, all I wanted was an apology because at least that might suggest that they won't screw it up next time. Too expensive for such silly mistakes. Do better. I only write this because I don't want someone else to lose their images. read more

Iffy quality for a high price!! But super convenient, so I went anyway. It's nice that there's still an actual store where you can develop prints. FYI, if y'all don't already know this, you can also store your digital photos on a flash drive, take them to your local CVS, and print them for 1/10th the price. If you're not having them do anything special to your photos, you can pretty much do everything Montclair Photo does at CVS: crop, edit, select size (5x6, 8x10 etc) and print glossy or matte, with or without a border. I'm not exactly sure what you pay for here, to be honest - you do all the work yourself while sitting at a kiosk. Edit your photos, hit the print button, and presto! The machine prints them out a few hours later. Some of my prints came out so poorly that I actually asked one of the employees about it... Apparently even if your digital pics look sharp and crisp on your camera, they'll look fuzzy when you print them. I was told to "look at the warning on the computer," as if that somehow changed the outcome. I didn't email the files or compress them (which I was accused of doing, which was weird) - I actually printed them in the same format they were taken, so resolution shouldn't have been significantly compromised. Summary: Great place to go if a) you need to print photos in a rush and don't want to go to CVS, and b) you're willing to pay top dollar for mediocre resolution. read more

These guys are GREAT! They made fun faces on sticks for a 50th birthday party for me. The birthday boy really enjoyed it! Fast turn around, decent prices, nice guys. I will start having them do lots of projects for me. read more

Montclair Photo - Fun faces on sticks! - Photography Stores & Services Near Me - Oakland, California

Went in today to get some film developed from a Fujifilm QuickSnap Flash 400 and they turned out beautifully. Such great turn around time and the images were beautiful. read more

The do Australian Passport photos. That is tops as pure gold.

I absolutely love montclair 1 hour photo. I am convinced there is not a single place in the Bay (dare I say, on Earth) that I would rather take my photos to. I have been going here for almost 5 years and the employees have always paid so much attention and care to me as a customer! And of course my photos always come out looking great! I love to drop off my film to get developed and scanned and emailed to me. I almost always receive the photos before the hour is up and can download them easily through wecollect and wetransfer!! read more

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They took a passport photo of ya boy 's ugly mug. Didn't even flinch. Mad nice. I likes 'em.

Good service! Also, fast and reliable. This is definitely one of the best photography store I've ever visited:)