Fantastic little hair studio; super friendly, fun and professional atmosphere. Service is amazing…read moreand prices are reasonable. Kim is just the sweetest hair stylist you'll ever meet. I have my hair colored by Kim whenever I have the chance. I highly recommend Kim and Krystal and Rustic Roots Hair Studio!

I LOVE this salon. I live in New York City, but I wait to get my hair cut until I visit Michigan…read more The stylists here are just that good! I've had cuts from Cynthia and Kristie, and they always come out amazing. I cannot recomed this place enough. Worth every penny!

As someone with trust issues from years of hairstylists butchering my hair, I'm so incredibly happy…read moreI found this salon. Cynthia is knowledgeable, confident, and skilled. I've never been so satisfied with my hair. I'll definitely keep coming back!!

What a great spot apparently in caledonia for some time. Feels like a hidden gem. Walking…read moredistance from my house - bonus! Salon reservations can be done online or via phone (or in person). Stylist I had used to work for a local "name brand" salon. Same skill/service for less cost. Not pushy with trying to sell products.

Bright and cheery reception area, with super friendly staff. Devin is amazing and able to transform…read moreme from frump to fabulous with a few snips. **the scalp massage during washing makes you feel like you had a 30 min massage! Great location, parking and all safety measures for COVID. I would highly recommend!

My daughter's stylist did a great job on her cut and color. The outcome was a very natural look…read morewith face framing and a full highlight with a dark undertone. As well I noticed great work from neighbor stylists. Comfortable environment that offers reading material, coffee, soda, sparkling water or bottle water. Staff worked well together cleaning the surrounding areas of each others work stations.

Regretfully, I do not recommend this salon. Despite providing pictures of the haircut I wanted,…read moreeach of the two visits needed a correction & I now have to wait for months for my hair to grow out... The stylist was very reluctant to work around her schedule to arrange for the follow up appointments.

Love this Salon! Stephanie is amazing with her talent and…read moreactually listens to what you want done. I've been to other salons but this one is worth it! Highly recommend!

I can't say enough about this place. If you want to be treated like a queen, and feel like one when…read moreyou walk out...Otto+Grand is THE PLACE. Cat is incredible at everything she does. From hair to lashes. 10/10

Very nice salon! People are pleasant and accommodating…read more Very professional no gossiping or personal drama.

I had the world's best facial with Meghan. Meghan was very courteous, professional and…read moreknowledgeable of the products she was using. She explain each step, as she proceeded with my facial. It was VERY relaxing. I'll definitely book another facial.

This is the salon you search for but rarely ever find!…read more Best hair salon in Otsego to bring out your glamorous side while catching up on local happenings! The Good: -The moment I walked in I was greeted with a warm welcome and everyone was super friendly throughout. -I've been going to Lisa at a recommendation from a friend for a few years now. Lisa does an amazing job on my highlights and cut every time! -The entire vibe of the salon is welcoming - positive and fun. -Lisa and her Shear Design team can take your Pinterest photos and bring them to life. -The prices seem reasonable to me (but I haven't done any sort of area pricing analysis). -For those last minute clients - Shear Design Salon takes walk-in appointments. -Coffee or water are available for clients. -Nice selection of haircare products for sale! The Needs Improvement: At this time - nothing needs improving! Overall: A solid 5 stars - I would give more if I could!

Tried to make an appointment and left a message saying I'm a new client. They never called back…read more Guess they don't need the business?!

I went to the perfect image hair salon today that was recommended by my girlfriend, and it was far…read moreless than perfect. They up charged me for having "additional" ( long) hair after the service . The wash of my hair - she barely did a lather or used shampoo/ conditioner product- I asked for flat iron - she just grabbed a few pieces of hair - she didn't take the time to clip up the hair and do in layers like my other stylist in LA . I even told her she was really fast - and she replied "oh really ". I am definitely not returning and maybe I should speak up at time of service but ultimately it's the stylists job to provide a good service and not give the bare minimum that includes an up charge .