More people should be talking about Ella. I came to her for the first time with an impossible…read morerequest -- take my messy head of hair and give me a stylish cut. Here's the thing, my hair is extremely stubborn and thick. Because of that, I've had short cuts my entire life. So I naturally I prepared for the worst. I told Ella what I would like my hair to emulate in the future and after a quick inspection, she told me she could get me there and the process it'll take. She made a number of precise cuts and with every minute that passed, my smile kept growing bigger looking at the new me. Perfect layers and length everywhere. I knew I found the right person, so I scheduled my next appointment immediately. Highly recommend. Pro tip: make sure to call ahead since her schedule is packed!

I know everyone only sees Ashley's name on Yelp but guys, ELLA IS THE ONE. She was so nice and easy…read moreto talk to. I told her exactly what I wanted and she was so helpful. She washed, dried, cut, and style my hair, she did it all. She's young but gives off Korean mom energy(in the most kind and wholesome way possible) First time here and I felt like we've know each other for forever. Everything was $50! So worth it!!

I highly recommend Julie! She is an incredibly talented hairdresser with years of experience, and…read moreit truly shows in the way she styles my hair. She is professional, caring, and always takes the time to listen to what I want. What I especially appreciate is that Julie gives honest, thoughtful advice. She knows what will work well for my hair and has more than once saved me from making a choice I would have regretted! I always leave feeling confident and happy with my hair. I'm so grateful to have found someone I trust completely with my hair.

Avoid this salon. I…read moreconfirmed before booking that my gift card would be accepted. After my appointment, I was told they wouldn't honor it. If you're no longer accepting a gift card program, update your listings and train your staff accordingly. What made the experience even worse was the manager's response. When I said I would be sharing my experience on social media, he became rude and unprofessional instead of attempting to resolve the issue. Poor communication, poor customer service, and no accountability. I won't be returning.

This is the absolute best place to work! Not only is it well kept, but my neighbors are friendly…read moreand management is second to none! I'm so lucky to call this place my hair home! -Top Knot Stylist

Phoenix salon suites is my favorite place for a one stop shop for myself beauty up keep and family…read morehaircuts. There is much offered here boys haircuts eyelashes facials etc. I get my haircut and colored here every 4 weeks. Plus there are some great barbers and stylist that I have used when my regular girl is out. I always impressed by how everyone I see here and they are very professional. The bathrooms are always clean And I love that I'm greeted at the door with a happy smile. One day it was raining as I just had my hair done I really did not want to ruin it by running to my car in the rain, thankfully I was offered an umbrella by the girl up front so I could get to my car unscathed! There are not many places that have attentive service these days, but they are above and beyond at the Willowbend Phenix salon. I highly recommend the Phoenix salon suites for any service they are amazing.

I came in for a cut and some face-framing highlights and I LOVE my results! I had the pleasure of…read moresitting in Jennifer's chair and she exceeded my ask! I wanted to cut my hair as short as I could without it looking bad and she got about 7 inches off without me looking silly. She added highlights around my face that are subtle but bring out my features. She is incredibly talented and kind and chatting with her made the time fly by! I also want to shout out every person I interacted with in the salon because everyone was very kind and welcoming!

I had very long hair and wanted to get it cut really short. I saw the reviews here and decided to…read moretake my chances. Well let's say I am going back in 2 weeks to get another haircut from them. They did an amazing job!! I had Alyssa and she listened and really gave me her best work. I will be returning to be a loyal client.

Unfortunately I didn't have a good experience. It felt like he was in a rush. I came into the…read moreappointment right on time, went into the room and see he was still chatting with a guest. I said sorry and stepped outside. They continue to chat, I waited outside for around 8 more mins ( I was about to leave, now I think about it I should have). He washed my hair and used the towel to quickly dry it, immediately use the same towel to wrap around my neck. Since the towel was damp, that immediately triggered a rash on my neck. He cut my hair while my hair was dripping wet, dripping water wet. I was shocked and thought what? The whole time it felt like he was rushing me and rushing to the next appointment. Blow dried my hair quick. Since the customer is immediately lined up the next, When I left my hair still hasn't fully dried. I have to go back to the salon and ask him to use a blow dryer again because it felt damp. For what I paid $60 it felt unprofessional.

A friend of mine referred me to this place about 4years ago. It was great and excellent cut!…read more BUT about a month ago I came in town to visit friends and went back to this place for just haircut, it's just an ok spot. The area for head lying down and washing/sink looks messy, unsure was not cleaned or just some scale-forming impurities that haven't been taken care after years. Then the haircut, feels like he's in a rush. I addressed just a little short for my front but turned out way too short. When I went back home noticed some missing spots on the two sides as well... For how much you pay for and how it turned out, it's a little disappointing. I guess it's common nowadays for paying high price and get an ok quality service. Just don't expect too much of it.

Good work, clean well done salon. Quality of service is…read moregreat. The hair stylist are well experienced.

I really wanted to love my hair, but I left disappointed. I explained multiple times how my hair…read morelifts, how quickly it processes, and that toner grabs on me almost instantly. Instead of trying the purple shampoo first (which I specifically asked for), she went ahead and toned it anyway. The blonde itself isn't awful, but the overall result is an ashy brown cast that I really didn't want. I just wish I had been heard, because I know how my hair behaves, and that part was ignored. Very disappointing to spend so much $$ before the holidays for such a bad job that now I have to pay more money to have corrected.

Terry provides excellent service with taking his time to cut my hair. You can see the passion he…read morehas. His salon is small but quaint with relaxing soothing sounds in the background. He is quiet which I prefer so I find myself enjoying the peace and quietness of my hair appointment. He does not try to sell any products which is another plus for me. There is a long waiting list but for me it is worth the wait!

Terry is a master when it comes to his cutting technique. I've always had thick coarse hair that…read morecan get really heavy and shapeless. Terry has a way of cutting and thinning it out so that it lays smooth and creates a natural framing style for my face. It almost changes my texture as my hair has a tendency to fall into these beachy style waves, unless I blow dry it straight. Before those waves would be half straight/half wavy due to the weight of my hair. For my thick hair girls, I highly advise to try a Japanese hair cut once in your life and see if it has you coming back. Be sure to bring an inspirational photo to help show what you are looking for. The salon is located inside Ovation Salon off of Dallas PKwy (behind Sixty Vines). He plays very relaxing traditional Japanese ( I believe) music while he cuts.

I have always been cautious when I get my hair done. I use to have a lady down in Itasca I would go…read moreto and loved her but it is just too far. I have been coming here for a few years now. Krystyna helped fix a horrible haircut I got and I was hooked. Then today I came in and christen did such a good job. I wanted to keep my length but wanted more dimension and layers. I love how she works. I will definitely use her again and recommend her.

They asked me to remove my review from a yr ago but they have a bad habit of picking non-friendly…read morereceptionist. They jacked their prices up.

I found Judy about six months ago when I was looking for a cut and highlights. She has helped me…read moreget rid of all of the brassiness I had in my hair. I am always pleased with my cut and color. My hair is thin and breaks easily due to thyroid issues but I have not had a problem since finding The Shear Edge.

I requested my shoulder length hair to be cut shorter and referenced a photo. Judy talked to me…read moreabout her professional thoughts, discussing my face shape, age and I let her do her magic! Very happy, I do not feel frumpy anymore! Thank you for a wonderful cut Judy!​

I wish I could give Salon Bes 10 stars, what an amazing experience! I came in for a trim and was so…read moreimpressed by his knowledge and true undivided attention, I immediately asked if he would do both a full cut and color, and I'm SO happy I'm writing this review in the salon parking lot. Apart from an incredible cut and color, I enjoyed my time there, as it's a family business (a GREAT and fun husband + wife team) with a calm and very friendly ambience. Thank you, Bes!! Can't wait to see you again for my next appointment with my whole family in tow for our cuts!

I was hoping for a balayage, but the service ended up being root‑to‑end highlights instead. The…read moretechnique didn't match what I requested, and the pricing shifted several times -- from $280 to $250, and finally $210 for the requested balayage and haircut. For the result I received, it felt higher than expected. The haircut itself was fine, but he does charge $80 for a quick trim on fine hair without coloring, price feels steep. Unfortunately, the 3 start rating is because my overall experience didn't align with what I came in for.