Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

My eyebrows got butchered. I took my time explaining what i wanted and even showed a picture for…read morereference. She nodded and said yes. My eyebrows were full and i wanted to keep them that way just straighter. Now i look like i have Bell's palsy one thin and one semi full. Neither of them straight

Hands down, the best wax I've ever had. The ladies were extremely thorough, kind and efficient. I…read morereceived underarm, full leg, Brazilian waxes in under an hour. They made me feel comfortable and welcome and did an excellent job. I cannot praise them enough! Thank you!

First time getting a manicure and pedicure at this place, and unfortunately it was a really…read moredisappointing experience. I usually don't leave bad reviews, but the technician was not very nice and seemed impatient the entire time. She stabbed my finger twice and cut it badly enough that it started bleeding. On top of that, the pedicure gel was already smudged before she even finished. It wasn't fully dry/cured, but she still put it under the light and called it done. The polish is uneven and messy. I've honestly never had a manicure or pedicure turn out this bad. Very disappointed with both the service and the quality of the work.

I love this salon! nice relaxing music, great vibe and very good service! I've been several times…read morenow and it's consistently great! wonderful mani and pedi and the staff is kind and gentle !

I've gotten my eyebrows done for 20 years, and have intermittently been coming to this location for…read more10+ years and it has honestly gone so downhill. The part few times I've had so many issues with my eyebrows being asymmetrical and today had multiple cuts across my eyes with a very rough threading. Disappointed because it is so close, but I will not be returning to this location.

In terms of shaping, my brows are just okay. But I will second other reviews that talk about the…read moregentleness of the threading. Maybe it was because I didn't wait years to do my upper lip (it was 3 months this time), maybe it's the thread they use, but it barely hurt when the aesthetician got rid of my 'stache. I did not leave the chair wiping off tears, nor did I need any aloe or soothing lotion post-threading. As of today, it's $14 to do brows and upper lip. Credit cards accepted.

Anna is the best cereologist in the triangle! I've been seeing her for 3+ years and her services…read morehave been consistent and very professional!

I've been here twice. Friendly service. Quick and painless which matters. Making a last minute…read morereservation was easy. Great location.

I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

Araya did my friends and my hard wax and I have to say she was super fast, really nice and went…read moreover all the after care for me since it was my first time. The prices at Wax Poetic are reasonable and easy to tip via Venmo. Will be back again! Parking is the only difficulty when you have never been because it's tucked away and hard to see. I parked across the street from them and it was fine!

First of all, I was super excited to try this place. My normal waxing place is a little far from my…read morenew apartment, and Wax Poetic was like 10 minutes away. This was easily the worst Brazilian wax I've ever had. For starters, my esthetician did not leave the room for me to get undressed and get on the table. I have never had that happen to me, and made me uncomfortable from the jump. For context, I've been waxing for about 2 years now. This wax hurt more than when I tried sugaring a few months back, which hurt like noooobody's business. My esthetician pulled almost every strip off in two pulls, which prolonged the pain. I've had estheticians sometimes pull strips in two rips if it's a big one, but never EVERY SINGLE ONE. At the end of the wax, she went back and did a few clean up strips AND tweezed. I was confident that she did a good job, even though she didn't offer a mirror to look at her work. As soon as I got into my car, I lifted my dress just to peek. When I tell you PATCHES! I have NEVER had an esthetician miss so. many. hairs. And not like thin, lighter hairs that the wax can't grab. Thick, coarse hairs that definitely could have and should have been removed. I was so disappointed. Not to mention, this is the most expensive Brazilian I've ever had ($62 BEFORE TIP). Definitely not worth the money, and I won't be back.

10/10! I feel like I look a decade younger after my facial and it was so relaxing. Dana was great…read moreand explained everything along the way. Booked another appointment immediately!

Dana got me in pretty quickly and did a great facial giving my much needed pores a refresher!…read more She used perfect pressure and also excised some areas on my sides of my cheek that had gotten clogged. I will come back and do a small peel with her in the near future!

I did a walk in today to get my eyebrows threaded and my upper lip threaded. Aakriti was great and…read morewas able to fit me in. I loved my eyebrows! I will definitely go back to her!

From the owner: We offer high quality beauty services. Our services:…read moreHair cut Threading Facial Waxing Henna on hair Hair styles Party makeup/ hairstyle Highlight Keratin treatment Brazilian