Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Several times a customer, painting, plumbing and more. Ace people were always ready to help, and…read morethey did.

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

It's a good old hardware store for a small town. But because it is small, the inventory is limited,…read moreso I could not find the odd nylon bushing I was looking for. Also could not find my part at Home Depot or Lowe's. Customer service was fair.

Bad. Bad. Bad. Service. Not at all helpful. Repair department is a joke. When you take a…read moremower to be fixed. Shouldn't it start when you're done? I guess they don't believe so. Thankful that there is another store where I work. And they even pick up. And deliver.

Love having a full service hardware store in our town. True Value usually has that much-needed part…read moreand the time to help you figure it out. And they are great supporters of the community. Carlisle is glad to have them here.

From the owner: Hardware Retail…read more Products: Paint Supply, Electrical, Plumbing, Automotive, Cleaning, Wild Bird, Pet, Lawn and Garden Supplies, Weather All, Cabinet and Door Hardware, Lumber, Hand and Power Tools, Housewares, Hardware, Masks, Sanitizers Services: Screen and Window Repair, Carpet Cleaner Rentals, Glass Cutting, Key Cutting, Propane Exchange, Appliance Dolly for Rent Brands: Rug Doctor, Scott, DeWalt, Stanley Location Facts: Half A Mile North of Hwy 5

A really nice little hardware store. I stop here for everything but the most obscure of fix-it…read moreitems. They've got just about everything you might need from paint to tools to carpet cleaners. It does lean a little on the pricey side, and is probably not a great place for extensive home improvement projects but it is always the place we go to first for any of our repair needs. It's one of the many convenient and friendly businesses that make Story City a full-service community.

They are always very helpful and have a great deal of knowledge about their products. A nice…read moresolution in the story city area for home projects.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)